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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Kenneth H.'s profile image
Kenneth H. 
on Birdeye

2 years ago

Very professional and helpful 

Darnell N.'s profile image
Darnell N. 
on Birdeye

2 years ago

Sandi and her staff we're outstanding. Every time I call, they were there to assist me. Would recommend them to anyone! 

Jody P.'s profile image
Jody P. 
on Birdeye

2 years ago

Communication repetitive request for same info or say we need to sign things that were signed I understand alot Penny Mac already has part of why I went with them. I could of jumped through all the hoops with some one else for a better rate but I thought would go easier cause you already had everything. Believe me it won't happen again 

Shareef N.'s profile image
Shareef N. 
on Birdeye

2 years ago

The whole refinance procedure went very smooth. Updates and/or request were all presented & requested in a timely manner, so no surprises were expected in the end. 

Pamela B.'s profile image
Pamela B. 
on Birdeye

2 years ago

Sandi was always pleasant and upbeat when we spoke. She went above and beyond to help me when I needed advice. Sandi made the whole experience very pleasant. 

Kourtney W.'s profile image
Kourtney W. 
on Birdeye

2 years ago

Communication, and not changing the closing costs without explanation. Original closing costs estimated was a huge difference from the closing costs at closing. And over all loan amount went up as well. Just didn't seem right, and the Communication was lacking. On all email traffic it said the person I was working with was Nygugen, I don't even know who Marc is. Very sketch, and I don't feel confident I received the best service or prices. I was also quoted at veterans united for 2.9 %interest rate. But went with pennymac be... read more

Lanita W.'s profile image
Lanita W. 
on Birdeye

2 years ago

Good, great experience 

Miguel Angel Posada C.'s profile image
Miguel Angel Posada C. 
on Birdeye

2 years ago

Great service by Jon Paider and loan officer John Dorey 

Randy R.'s profile image
Randy R. 
on Birdeye

2 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.