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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,407 reviews
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BRIDGETT S.'s profile image
BRIDGETT S. 
3 years ago

Great Experience… 

OCTAVIO GONZALEZ H.'s profile image
OCTAVIO GONZALEZ H. 
3 years ago

Just put more attention to paper work,my name was messed up 

Nancy F.'s profile image
Nancy F. 
3 years ago

Always so pleasant and helpful! 

Jeremiah G.'s profile image
Jeremiah G. 
3 years ago

Jessica Wheeler started out great until 3 weeks before our closing date. She sent an email for documents I had it back within an hour. But if I had a question she would never respond or call back or email. We were told by her that there needed to be an escrow hold back completed due to the landscaping in the front yard as per the plans. She told us it is not a big deal and will be handled. This was three weeks before closing. Two weeks before closing our realtor and title company were waiting for closing documents, a timel... read more

Enrique M.'s profile image
Enrique M. 
3 years ago

Communication regarding documents need. Able to access acct whenever we wanted to check the progression of the loan 

ROBYN C.'s profile image
ROBYN C. 
3 years ago

Everyone was nice, efficient and willing to quickly answer my questions ozone. one. 

Hani S.'s profile image
Hani S. 
3 years ago

Great experience 

Denise E.'s profile image
Denise E. 
3 years ago

I got quick responses and my questions answered right away from Robert and he was always checking in very friendly amd presented promptness. He was great to work with. 

Cynthia K.'s profile image
Cynthia K. 
3 years ago

Everyone at Pennymac is going to go beyond and above the call of duty with professionalism and courteously to make sure you get the best customer service possible! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,407 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.