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Pet Paradise Houston Hobby
- Pet Boarding
- Houston, TX
About this business
Location details
7511 Monroe Blvd, Houston, TX, 77061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
My husband and I were so impressed with how professional and sweet everyone was at Pet Paradise Hobby. We called several times during our trip to check in and they never once sounded annoyed. We were able to relax while knowing our dog Princess was being loved and cared for. We're already booking our next trip! We only trust Pet Paradise now!
Business response:
Thank you so much for this great review, Megan!
Not very happy with how the company mandates a min 3 night stay for a 6 day stretch that includes a holiday within it (ex. 6/30-7/6). My pet only needed 2 nights. Why would I pay for 3? There is NO information on the website to indicate this policy nor does it reflect the increase in per night stay ($6 per night difference). I am always fine with adjusting WHEN the information is provided up front. But don't let me book the dates on lol be and then you call and tell me at the time of these differences. The service wa... read more
Business response:
Tanya, we apologize for any confusion and appreciate this feedback. Our holiday policy is posted on our website under the FAQ section. We would love to have our manager reach out to you to follow up with this review and answer any other questions that you may have.
Atmosphere A+ The dogs have a gracious amount of space in the standard kennels with a great view. The staff is very tentative to my doggies needs. They walk through the door and are greeted on a first name basis. Price A++ The most affordable boarding facility in south Houston within a 15 mile radius. They typicakky have promotions going on to help you get more bang for you buck.Super convenient if you are traveling out of the Hobby airport as well. Trust A+++ The STAFF IS AMAZING!!!! They actually follow up with you wh... read more
Business response:
Thank you for the great review, Gary! We are so glad to hear that you and your pups enjoy your Pet Paradise experience.
I was actually very pleasantly surprised by this place. I had heard great things from my neighbor who uses the boarding service but, when it comes to my dog, it's hard to take anybody's word for it. I was happy to find that they offer a "Get Acquainted" day care session, free of charge. I took my little man in, did a quick tour of the area, left them with his food and some clear warnings on behavior. By the time I came to pick him up, they had already created a personality file for him noting all his weird quirks. It was re... read more
Business response:
Thank you for this great feedback, Aaron. We are so happy to know that your fur baby enjoyed his first Pet Paradise experience. We look forward to see him again soon!
OMG!!! This place is AMAZING!!! I have taken my dog to different places and this place, when I walked in I didn't even know dogs were there! I smelled so good! I was so impressed plus I got a lot of great deals because of a family referral!
Business response:
Thank you so much for this great review, Christian!
I love, love, love this place! And more importantly my two beagles seem to love it more. It's the only place I've ever taken them that they run to the staff and leave me without a fuss. The staff is amazing and obviously animal lovers. Every time I pick them up, regardless of what staff is at the front desk, they know my pups and tell me about their stay. I have one pup who has seizures and unfortunately had one while they were giving him a bath. We were just getting back into the country and when we landed I had a voicem... read more
Business response:
Thank you so much for this great review, Renee. We're so glad to hear that you enjoy your Pet Paradise experience.
I have lived all over the globe and had dogs my entire life-I'm always nervous about leaving my dogs behind in a room full of barking, unhappy dogs knowing they'll return to me anxiety ridden and exhausted. I visited Pet Paradise last week for an upcoming trip and have never been so impressed! All of the dogs, staff, and staff dogs were playing together-not standing around (nor were they understaffed). They steered me away from the suite we wanted with a better recommendation for my high energy whippet and even had a solu... read more
Business response:
Thank you for this great review, Heather!
Love this place! The place is clean and the customer service is excellent. Clariza is such an awesome manager! My dog Lola loves going everyday and hanging out with all her friends. I also use their grooming services and my loves ADORE Patrick! Again I love how awesome this place is and how much it shows they care for all dogs!
Business response:
Thank you for this great review, Tanisha!
This was our very first time boarding the fur-babies at Pet Paradise. Our 2 oldest boys have been boarded elsewhere many times prior, but it was a first for our 18 month old puppy. A week before we were due to travel, they took advantage of a play day at the establishment and we received a call mid-day in regards to their temperament. We were told that they were fighting and when separated became aggressive toward the staff. Two of them are large breed dogs and they do horse around and play rough with each other. The third d... read more
Frequently asked questions about Pet Paradise Houston Hobby
How is Pet Paradise Houston Hobby rated?
Pet Paradise Houston Hobby has a 4.4 star rating with 650 reviews.
When is Pet Paradise Houston Hobby open?
Pet Paradise Houston Hobby is closed now. It will open at 6:30 a.m.