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Pet Paradise Jacksonville University

4.5

About this business

Location details

5140 University Blvd W, Jacksonville, FL, 32216, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.5823 reviews
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Elizabeth M.'s profile image
Elizabeth M. 
rating
3 years ago

My pet seem to enjoy this facility. We felt comfortable leaving hi there. The staff are really friendly. They weren't afraid of our 128 lb baby. So we will return! 

Business response:

Thanks for the great review Elizabeth! We can't wait to see you and your pet again in paradise.  

Amber S.'s profile image
Amber S. 
rating
3 years ago

Pet Paradise University is the BEST! The staff is so caring and I know my dog Luna is in great hands when we drop her off. We are always greeted with a cheerful "Hi Luna!" when we arrive. She can be nervous around strangers, but they are so good with her and do a great job making her feel comfortable. I love getting the pawgress reports to see how she's doing while we are away. The facility is kept very clean, which is important to me. Thank you Pet Paradise for giving me peace of mind while I'm away! 

Business response:

Thank you! We can't wait to see you again soon. 

Shawnesci B.'s profile image
Shawnesci B. 
rating
3 years ago

Took my senior dog to day care so he can have some fun. The staff was really friendly and took time to answer all of my questions and make me feel at ease. My boy had a great time and was well taken care of. Will definitely use this location again. 

Business response:

Thank you for rating us 4 stars. We would love to learn how we can earn that extra star. 

Judy C.'s profile image
Judy C. 
rating
3 years ago

We've been taking our 5 year old Portuguese Waterdog here for daycare for the last several months. Initially we were attracted to the full size inground pool because she's a natural born swimmer but what we found was PP is so much more. The facility is extremely well run. Drop off and pick up is quick and efficient. There's an early drop off area where you don't even need to go inside. The play and boarding areas are very well maintained and even when she's been swimming she doesn't come home stinky. Really the stars of PP... read more

Business response:

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Nicole B.'s profile image
Nicole B. 
rating
3 years ago

I used Pet Paradise this passed weekend. They accommodated me last minute for overnight boarding for 2 days. They treated Champagne wonderfully. I received phone calls and a cute progress report. Everyone was so nice & the facility is very clean. We will definitely be back! 

Business response:

Thank you! We can't wait to see you again soon. 

Lauren L.'s profile image
Lauren L. 
rating
3 years ago

My dog stays here whenever we travel. He always has a good time and is excited to go. I'm happy to know my dog is well taken care of here. 

Business response:

Lauren, we're so glad that we were able to go above and beyond your expectations! 

Andrei P.'s profile image
Andrei P. 
rating
3 years ago

Our buddy Banzai loves it here! (He barely says bye when I drop him off) He has been to multiple locations such as Oakleaf, St. Augustine, Lakeland and other locations, I guess because he is biased as he is from the 904, but real talk he really does feel more comfortable here. On his last stay over the weekend, he finished his bowl as usual, we call him the most consistent "Clean Bowl Club King at home, better than his brothers who are somewhat messy eaters lol He made new 4 friends during his stay with Sadie, the Golden... read more

Business response:

Thank you so much Andrei! We appreciate you! 

Cara G.'s profile image
Cara G. 
rating
4 years ago

Our pups vacationed at Pet Paradise this week and had a fantastic time. The staff here are amazing and we appreciated them going above and beyond when one of our pups had some tummy troubles. They immediately called me and I asked if our dogs could be seen by a vet. The staff took care of everything and we found out our pups were just really missing us. The staff gave them some extra love and care and when I called the following day to check up on them, they were doing awesome! They were playing and getting pets from the sta... read more

Business response:

Thank you for the kind words, Cara! We're so happy your visit at Pet Paradise Jacksonville University is going smoothly. We'd love to continue providing great service to awesome patrons like you. Thanks again! 

Michelle M.'s profile image
Michelle M. 
rating
4 years ago

Absolutely the best experience with boarding my puppy for the first time. The staff was amazing and put all my worries at ease. We already have 2 future reservations already set for baby in June and will definitely be back for all future trips. 

Business response:

What a wonderful review Michelle! Thank you for taking the time to share your experience with others. We appreciate it. 

Frequently asked questions about Pet Paradise Jacksonville University

How is Pet Paradise Jacksonville University rated?

Pet Paradise Jacksonville University has a 4.5 star rating with 823 reviews. 

When is Pet Paradise Jacksonville University open?

Pet Paradise Jacksonville University is closed now. It will open at 6:30 a.m.