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Pet Paradise Jacksonville University

4.5

About this business

Location details

5140 University Blvd W, Jacksonville, FL, 32216, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.5849 reviews
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Effie P.'s profile image
Effie P. 
rating
6 years ago

My pups are my children so I don't trust them with just anyone. Pet Paradise puts me at ease every time they are boarded there. My dogs are treated with so much love and respect. My dogs come home super happy. They love playing with the other dogs. I highly recommend Pet Paradise. 

Business response:

What a wonderful review Effie! Thank you for taking the time to share your experience with others. We appreciate it. 

Danielle S.'s profile image
Danielle S. 
rating
6 years ago

We had our first visit the other day and our puppy loved it. The staff was very friendly and they had amazing things to say about our sweet pup. We will def be going again!! 

Business response:

Thank you! We can't wait to see you again soon. 

Brad M.'s profile image
Brad M. 
rating
6 years ago

They take very good care of the dogs while we are out of town. Nice facilities, clean living areas, happy staff. 5 stars for the important stuff. If that is all you need to know - please stop reading now. There are, however, a number of small irritants involved with being a customer here. First, they recently added a veterinary clinic at this location. While that seems like it may be a convenience, it turns out that they use it to drum up cash flow by calling you to sell you veterinary services or pet care plans. It i... read more

Business response:

Thank you for taking the time to share your feedback. This type of information is incredibly helpful as we work to make the overall experience a great one. 

Payal P.'s profile image
Payal P. 
rating
6 years ago

love that they open at 0630, there is tons of room to play, lots of different boarding options, reasonable prices and everyone we've interacted with has been so welcoming and sweet to both dogs. One of the pups is very nervous around new people and usually takes awhile to adjust but it took one getting acquainted session to make him comfortable at this location! Both of the pups were exhausted (in a great way) when we picked them up. Also bonus that they are open holidays & offer a military discount! 

Business response:

Thank you for the review and thank you for your service. We look forward to seeing you again! 

V B.'s profile image
V B. 
rating
6 years ago

This place is my Lacey's home away from home. Sometimes it's difficult to travel with an elder dog so Pet Paradise is the best option for boarding whenever I need to be on the road for even a day or two. They are always accommodating with her feeding and regimen schedule as well. I know that she's in good hands and I love receiving Pawgress Reports about her stay! It's also beneficial to be able to view doggie cam footage whenever I want to check in on her! Love it and highly recommend!! 

Business response:

Thank you! We can't wait to see you again soon. 

Michelle S.'s profile image
Michelle S. 
rating
6 years ago

First time boarding my 2 year old pup. I was pretty nervous because he can be a handful and is very high energy, especially around other dogs. The staff reassured me he would be in great hands when I dropped him off. I called to check in on him the next day and they gave me a full update about how wonderful he was doing. I would recommend this place to anyone with a pet. They are attentive to your dog's individual needs and even place them in different groups for play time based on energy level and size! The prices were incr... read more

Business response:

What a wonderful review Michelle! Thank you for taking the time to share your experience with others. We appreciate it. 

Todd M.'s profile image
Todd M. 
rating
6 years ago

The facilities here are great but the people at Pet Paradise are even better. Top quality care for our dog, Duke, and he loves going. Highly recommend!! 

Business response:

Thank you Todd for being such a wonderful customer. We can't thank you enough for the kind words. 

Wendylyn Q.'s profile image
Wendylyn Q. 
rating
6 years ago

This is Disney to my four legged children. They love it here, the personnel is sweet and very caring. I love this location. 

Business response:

Thank you Wendylyn for the great review. We appreciate you bringing your pet to paradise! 

Christina C.'s profile image
Christina C. 
rating
6 years ago

I was in Jax for work and brought up my two 80lb boxers. We tried out a couple dog places and even one was recommended. Our pups seemed tired, but stressed out. One more try and that's when we found Pet Paradise Resort. The staff was very friendly and helpful. The staff was playing with the pups. The pups body language in the videos was not stressed. When I returned after work the pups were not acting stressed out either. What a huge relief and no guilt bringing them back the next day. The next day I picked them up ... read more

Business response:

What a wonderful review Christina. Thank you for taking the time to share your experience with others. 

Frequently asked questions about Pet Paradise Jacksonville University

How is Pet Paradise Jacksonville University rated?

Pet Paradise Jacksonville University has a 4.5 star rating with 849 reviews. 

When is Pet Paradise Jacksonville University open?

Pet Paradise Jacksonville University is closed now. It will open at 6:30 a.m.