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Pet Paradise Jacksonville University

4.5

About this business

Location details

5140 University Blvd W, Jacksonville, FL, 32216, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.5823 reviews
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Jen C.'s profile image
Jen C. 
rating
7 years ago

I used Pet Paradise for my dogs first ever boarding experience. I was pleased with the entire process and I think she loved it. Keep up the great job!! 

Business response:

Thanks for the great reviewJen! We can't wait to see you and your furbaby on your next visit. 

Ellie G.'s profile image
Ellie G. 
rating
7 years ago

My dog has been to this pet paradise since she was a puppy and now she is almost 4! She loves going for day camp and for the weekends, she basically pulls me through the door. The staff is always so friendly and calls me if anything is going on with my dog. Great place! 

Business response:

Thank you! We can't wait to see you again. 

Erica W.'s profile image
Erica W. 
rating
7 years ago

Most of you have probably noticed by my check ins that if I CAN bring my dog, I pretty much always DO. I love that so many places in Jax are dog friendly now-a-days! But for those yucky places that aren't (like work...BOOOO!) Pet Paradise is my baby Lambeau's go-to hangout. I never thought I would be 'that pet parent'.....but I must confess...I am. I am constantly checking in on the live video feeds to see if Lambeau is out playing and who she's playing with. I love the 'Pawgress Reports' that tell me friends she met, ... read more

Business response:

Dear Lambeau's Mom - we LOVE us some Lambeau! Thank you for the kind words and we can't wait to see her soon! 

Andrew B.'s profile image
Andrew B. 
rating
7 years ago

First time using PP. We are only down for a long weekend after having to get out of South Carolina due to Hurricane Florence. We have a 2.5yr-old 70lb Belgian Malinois who has been socialized with dogs since 10wks old and needs the physical activity everyday. This place, based on photos and reviews seemed ideal. On arrival (for evaluation) we were met by Jessica on reception who's customer service skills were exceptional. Jessica knew all the ins-and-outs of PP and quickly identified our breed of dog (not regularly done). Sh... read more

Business response:

Good Afternoon, We appreciate your feedback and we would welcome the opportunity to further discuss the situation with you. It sounds like you had some really positive exposure to Pet Paradise that was, unfortunately, overshadowed by the issues your pup experienced. We strive to provide a Safe, Clean and Fun environment for all pets. We apologize for the poor experience and would welcome the opportunity to discuss and to make it right. 

Cheryl V.'s profile image
Cheryl V. 
rating
7 years ago

This is the first place we've ever left our dog and after day 1 we knew we could take him back. Not only is the Pecan Park facility clean, the staff was extremely helpful, professional and so nice. Our black lab came home with a report card, a list of his new "friends" and was over all completely worn out (and lab owners will know that this means he played hard)! We received an email with photos from his first day where he was swimming in the pool, which was a really nice touch. On line reservations are quick and easy and ar... read more

Business response:

Thank you for the great review. We really appreciate the positive feedback. 

Ken R.'s profile image
Ken R. 
rating
7 years ago

Starting in 2005 Pet Paradise, there Staff, and our Dogs have been spending time together! They Lovingly care for our 4 Legged Kids like they were part of the family. Our Most recent 4 legged Kid "Kaleb" a 18 month old Aussie spends at least two days a week from 6:30 till 4:00 at Pet Paradise with his extended Family of 2 Legged & 4 Legged Friends. Kaleb has been matched with other Kids of the same level of Energy and Temperament. He comes home happy and exhausted, but if we mention "DAY CARE" ie Pet paradise as we get hom... read more

Business response:

Thank you for the review, Ken! We loving knowing that our 4 legged guests have a good time at Pet Paradise. We love them as much as they love us. 

Sharon M.'s profile image
Sharon M. 
rating
7 years ago

Sometimes I wish my pup could talk, I'd be curious to hear her honest opinion of her boarding stay and how she was treated. Since that's obviously not a reality, Pet Paradise will at least provide a "PAWgress Report" to tell you what your furball did & did not do while on his/her mini vacay. For example, we were curious if she dared to take a dip in the bone-shaped pool and her paw report included that info (apparently, she was NOT interested in the pool). My kids loved the report! I completed the registration over the ph... read more

Business response:

Hello Sharon, Thank you so much for your review! We are happy to hear you enjoyed your Pet Paradise experience. 

Kelsey S.'s profile image
Kelsey S. 
rating
7 years ago

This was the first time boarding my dog at Pet Paradise and I was a little nervous being a new place for my pup. Immediately when you walk in you see that this place is like a Ritz Carlton for dogs! The rooms are spacious and indoor/outdoor so you don't have to worry about them being stuck in a small room all day and they can do their business outside whenever they need! And with the pool and the play time I think it was like summer camp for my pup! I could not have been more pleased and more at ease with leaving my dog at P... read more

Business response:

Hello Kelsey, We are happy to hear you enjoyed your Pet Paradise experience. Thank you for the review! 

Karen H.'s profile image
Karen H. 
rating
7 years ago

What can I say about this place other than it is absolutely fantastic. Milla, our dog, is extremely energic, turbo hound with a very easy to go temperament. She loved this place. This will be her second home. I highly recommend if you have a high energy dog, grey haired senior citizen, puppy, shyster, whatever. Great place. Thank you so much. 

Business response:

Thank you so much for your review, Karen! We are happy to hear that Milla enjoyed Pet Paradise! 

Frequently asked questions about Pet Paradise Jacksonville University

How is Pet Paradise Jacksonville University rated?

Pet Paradise Jacksonville University has a 4.5 star rating with 823 reviews. 

When is Pet Paradise Jacksonville University open?

Pet Paradise Jacksonville University is closed now. It will open at 6:30 a.m.