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Pet Paradise New Orleans

4.3

About this business

Location details

45 E Airline Hwy, Kenner, LA, 70062, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun7:00 a.m. to 6:00 p.m.
4.3453 reviews
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Tami R.'s profile image
Tami R. 
rating
7 years ago

Pet Paradise in Kenner is wonderful with my Maddie. I brought her in on a recent vacation and was really amazed the costumer service was amazing. The facility is very clean and felt very comfortable letting her board there. I will use their service again. I need to know my dog is safe and get the care that I would give her and pet paradise gave her that. Thank you for my peace of mind Tami R 

Business response:

Thanks Tami! We are so glad that both you and Maddie are happy! 

Angela D.'s profile image
Angela D. 
rating
7 years ago

Whiskey gets excited as soon as we pull in Love this place I have an extremely active 9 month old GSP and she loves coming here. When I pick her up she is pooped which I love. She gets several play times in a big yard with toys and other dogs. They temperament test so I don't worry that she will be too much and hurt another dog or vice versa. This place is super clean and the staff very friendly and want to make sure your pet has a good experience. My favorite thing about Pet Paradise is they don't put your dog in a small ke... read more

Business response:

Thanks for the great review! We think our indoor/outdoor kennels are a great perk that dogs love. We look forward to seeing Whiskey again soon. 

Karli S.'s profile image
Karli S. 
rating
7 years ago

These people are fantastic! We booked them to keep our babies during Endymion. We called our vet to make sure their records were up to date and send them to pet paradise. When we arrived to drop off the pups, we discovered that not only had our vet NOT faxed the records over, but the dogs were also due for their Bordetella! Pure panic. We live in Baton Rouge, everywhere was booked, and everyone we knew at home was in Nola for the weekend. We couldn't find a place open to give the their vaccinations, and had to rely on a near... read more

Business response:

Hello Karli, Thank you for your review and we are happy to hear that you enjoyed your Pet Paradise experience! 

Lucy D.'s profile image
Lucy D. 
rating
7 years ago

We are new to the area, job relocation situation. We bring our two rescue doggies, mixed breeds, Layla and Taylor to board almost every other month. Our doggies are both well cared for and loved. Our doggies love coming to Pet Paradise. Checking in and checking out takes too long at times but I do notice improvement every visit. 

Business response:

Thank you for the great review, Lucy! We are so happy to hear that you enjoyed your Pet Paradise experience! 

Jennifer C.'s profile image
Jennifer C. 
rating
8 years ago

We have been bringing our two labs here for over 5 Years. They especially love swimming in the pool. The staff is always super nice and helpful. The manager is especially helpful. Pet Paradise allows us to go on vacation and not worry about our dogs knowing they are in great hands. We highly recommend pet paradise for boarding as well as day care. 

Business response:

Thank you so much for the great review, Jennifer! We are happy to hear that you enjoyed your pet boarding and pet daycare experience! 

Meme M.'s profile image
Meme M. 
rating
8 years ago

My catahoula hound Nolabelle loves going to Pet Paradise to play with all her friends. I worried at first because she had never been around other dogs that much. The staff at Pet Paradise made her feel safe and helped her get over her fears. It's a spacious and very clean place. Nolabelle has been boarded and attends day camp. I recommend Pet Paradise to anyone who needs a safe & friendly place to leave their pet. 

Business response:

Thank you so much for the great review, Meme! We are happy to hear that you enjoyed your pet boarding and pet day camp experience! 

Mary Elizabeth W.'s profile image
Mary Elizabeth W. 
rating
8 years ago

Our Labrador has been coming to daycare at Pet Paradise 5 days a week since July 2014 and he has loved every moment there. They have a spacious facility near the airport for maximum traveling convenience that offers plenty of room for 250 dogs to sleep, run and play. Each dog has their own suite with an inside area to nap and a small outside area so they have constant access to a bathroom. They take turns running around in the large play area in back and the staff is great about pairing dogs with others that suit their siz... read more

Business response:

Thank you so much for this amazing review, Mary Elizabeth. We appreciate your feedback! 

Nada H.'s profile image
Nada H. 
rating
8 years ago

I have taken my dog to Pet Paradise a few times for extended stay. I would like to give the place 5 stars but I cannot. I will give my reason below. Pros: Clean and spacious cages (a big plus), friendly staff, an outdoor play area with a pool. Cons: It is expensive. Plus, if your dog's stay falls on a holiday they will charge you additional money for that day. One can easily end up paying hundreds of dollars for extended boarding stay. I wish Pet Paradise had more ways to give customers relief from their pricing. Extending ... read more

Business response:

Hello Nada, We apologize that your experience did not live up to your expectations. May we have our Regional Manager reach out to you to follow up with this review? 

Kara L.'s profile image
Kara L. 
rating
8 years ago

This place is extremely accommodating. I was nervous about bringing our dog there and leaving him alone for the first time since I've had him but Pet Paradise was nice enough to text when my dog was outside so I could watch him on the cameras through their app. They even took the price of the app off the bill. I had visited other kennels in the area and this place wins. They seem to truly care about the animals and spend time with them. Our pup comes home happy. Lastly it is right by the airport so its super convenient. 

Business response:

Thank you so much for the great review, Kara! 

Frequently asked questions about Pet Paradise New Orleans

How is Pet Paradise New Orleans rated?

Pet Paradise New Orleans has a 4.3 star rating with 453 reviews. 

When is Pet Paradise New Orleans open?

Pet Paradise New Orleans is closed now. It will open tomorrow at 6:30 a.m.