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Pet Paradise New Orleans

4.3

About this business

Location details

45 E Airline Hwy, Kenner, LA, 70062, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun7:00 a.m. to 6:00 p.m.
4.3470 reviews
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Meme M.'s profile image
Meme M. 
rating
8 years ago

My catahoula hound Nolabelle loves going to Pet Paradise to play with all her friends. I worried at first because she had never been around other dogs that much. The staff at Pet Paradise made her feel safe and helped her get over her fears. It's a spacious and very clean place. Nolabelle has been boarded and attends day camp. I recommend Pet Paradise to anyone who needs a safe & friendly place to leave their pet. 

Business response:

Thank you so much for the great review, Meme! We are happy to hear that you enjoyed your pet boarding and pet day camp experience! 

Mary Elizabeth W.'s profile image
Mary Elizabeth W. 
rating
8 years ago

Our Labrador has been coming to daycare at Pet Paradise 5 days a week since July 2014 and he has loved every moment there. They have a spacious facility near the airport for maximum traveling convenience that offers plenty of room for 250 dogs to sleep, run and play. Each dog has their own suite with an inside area to nap and a small outside area so they have constant access to a bathroom. They take turns running around in the large play area in back and the staff is great about pairing dogs with others that suit their siz... read more

Business response:

Thank you so much for this amazing review, Mary Elizabeth. We appreciate your feedback! 

Nada H.'s profile image
Nada H. 
rating
8 years ago

I have taken my dog to Pet Paradise a few times for extended stay. I would like to give the place 5 stars but I cannot. I will give my reason below. Pros: Clean and spacious cages (a big plus), friendly staff, an outdoor play area with a pool. Cons: It is expensive. Plus, if your dog's stay falls on a holiday they will charge you additional money for that day. One can easily end up paying hundreds of dollars for extended boarding stay. I wish Pet Paradise had more ways to give customers relief from their pricing. Extending ... read more

Business response:

Hello Nada, We apologize that your experience did not live up to your expectations. May we have our Regional Manager reach out to you to follow up with this review? 

Kara L.'s profile image
Kara L. 
rating
8 years ago

This place is extremely accommodating. I was nervous about bringing our dog there and leaving him alone for the first time since I've had him but Pet Paradise was nice enough to text when my dog was outside so I could watch him on the cameras through their app. They even took the price of the app off the bill. I had visited other kennels in the area and this place wins. They seem to truly care about the animals and spend time with them. Our pup comes home happy. Lastly it is right by the airport so its super convenient. 

Business response:

Thank you so much for the great review, Kara! 

Teron B.'s profile image
Teron B. 
rating
8 years ago

Pet Paradise is the only place I trust to take care of my pet. The employees are professional and have built a relationship with my dog through the past couple of years. The facilities are clean and the grooming services are reasonably price as well. No complaints from me or my doggo. 

Krystal M.'s profile image
Krystal M. 
rating
8 years ago

Would 1000% use this facility for my dogs again. Very clean, professional and friendly. Great place, highly recommend!! 

Nicholas D.'s profile image
Nicholas D. 
rating
8 years ago

Every staff member we've met has been super friendly and helpful. They have everything your pet needs for a comfortable and fun stay! Our two pups get excited when we pull up to drop them off there, which is a nice change from them getting upset every time we pack our luggage. 

Pamela L.'s profile image
Pamela L. 
rating
8 years ago

Not many places are willing to accommodate dogs that can't place nice with others. They give her special one on one playtime (or with her buddy when I had two that played well). Also very few places offer the extended hours, even weekends, and especially without charging for the entire day. Worth the extra price to know she's been attended to, not just fed and crated like at the vet. 

Business response:

Thank you so much for this great review, Pamela! We are so glad to hear that you and your furry friend enjoy your Pet Paradise experience! 

Shirley B.'s profile image
Shirley B. 
rating
8 years ago

Pandora loves playing with her FurBaby friends. I would give 5 stars if the Pet Paradise Franchise would update their computer software program for AP and AR. 

Frequently asked questions about Pet Paradise New Orleans

How is Pet Paradise New Orleans rated?

Pet Paradise New Orleans has a 4.3 star rating with 470 reviews. 

When is Pet Paradise New Orleans open?

Pet Paradise New Orleans is closed now. It will open tomorrow at 7:00 a.m.