Pet's Friend Animal Clinic

E E. 

on Yelp

5 years ago

Beware, Unethical Veterinary Misconduct! My dog was diagnosed with Diabetes and required Vetsulin. I purchased it that day at the Animal Clinic and was advised to return for diagnostic review, in two weeks. When I brought my dog in, I forgot to bring the Vetsulin and bought another Vial of U-40 Insulinfor ~$74. The clinic advised I could leave it with them until the next time I brought my dog back for another review. They labeled the bottle, with my dogs name and myself as the owner, address and all! I called a few weeks l... read more

Diva H. 

on Yelp

5 years ago

Updating our last review- and dropping from 4 stars to two. It's become more clear that unfortunate this office is more about profit than properly diagnosing and treating our fur friend. We have had the same issue with our pet and have gone in three times in as many months- and they run tests each time with negative results only to prescribe some pill or ointment that has not worked. And the results are just sent via an email- no explanation no call from the dr to explain- just hand over your credit card for a huge bill each... read more

Sherry X. 

on Yelp

5 years ago

I booked an appointment for afternoon, and when we arrived there, they told me that they forgot to put me on the calendar. My dog had bad diarrhea during those day and I was very worried about if he got more than gastroenteritis. I had to see the doctor that day but they told me it is fine to revisit the next day?!!?!?! Luckily, I found the other vet that took my dog and provided treatment during that day. I will never come back again. 

Leana Z. 

on Yelp

6 years ago

The doctors there are nice, but not the cashier, who seems to be very unhappy. The price is much more expensive than the San Jose Animal Hospital. Services like regular exam and fecal tests are all $10-$20 higher. The most expensive service that surprises me a lot is the heartworm test. They use something called 4DX and it costs me $180... But it shouldn't be $20 more than the normal $55 heartworm test. I liked this hospital as this was the first one I went when I moved to bay area. But I'll not be going this place anymor... read more

Robin K. 

on Yelp

6 years ago

Misdiagnosed my cat pixie dr allison morre and did eye exam while my cat in cage with light off in exam room from a distance saying she had beginning of renal failure stage 1 and age remated retinopathy trust me get second opinion they refuse to refund the money for misdiagnosis even after i said i have three vets saying no she has no first stage renal failure and no retinopathy i am perm disabled this is my emotional support animal you need to change the name of your business to money only matters i dont suggest going here ... read more

Glenda N. 

on Yelp

6 years ago

I cannot thank Dr Erica Koski and Pets Friend Animal Clinic enough, for the excellent care my Sheltie received today for a cryptorchid neuter to Dr. Koski is so skilled and kind...I was at ease knowing she was performing his surgery! Thank you so much!! 

Robin K. 

on Yelp

6 years ago

Well a lot has changed with this place recently I took my 11 year old cat who is the live of my life in to see if she was in fact sick well lab work is done that day also I'm told my cat has retinal damage in both eyes and later before a three day weekend the vet who was not my cats regular vet there calls me to tell me there was problem with labs that I needed to put her in prescription kidney support food which I did for at least couple of days and she said there was a thyroid issue as well we'll after crying entire weeken... read more

nara m. 

on Yelp

8 years ago

This vet clinic is very friendly, clean and professional. I do like the vets there. I am giving one star because they almost overcharged me $700 for my cats dental cleaning. First I was shocked by the price then asked my friends what they thought. They said to get a second opinion on the estimate. I am glad I did and was able to save that $700 which is a lot of money for me. Plus I was able to find another good vet clinic in the area. If you can afford paying good chunk of money for your pet then you will be happy with this ... read more

Nadiya S. 

on Yelp

8 years ago

My cat had issues with her eyes and we've brought her for a check in about 8 months ago. The vet who saw us said that it potentially was serious and recommended us to see an eye doctor. She had cancer and we had to put her down. The vet from Pet's Friend didn't even care to call back and check in on what the condition was (given that we've been with her for a while before) and I keep receiving reminders for my kitty's vaccinations etc., this is absolutely irresponsible and rude. I understand this is just their work, but to m... read more