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Pinnacle Dermatology
- Brentwood, TN
About this business
Location details
6716 Nolensville Pike, Suite 250, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never heard a good physician berate an employee (nurse) while stitching up a patient...bad behavior. I have been a working nurse for over 30 years.
I felt as if we were rushed through our appointment. As I tried to explain the situation, I was interrupted talked over by the provider multiple times. I felt like she did not care to listen to what I had to say because sher main focus was to get out of the appointment & head to lunch. I felt as is her mind was made up before walking into the room to see my daughter. I do not feel a full assessment was made. She quickly glanced at her feet, no in depth exam, & was then on Google giving me a basic explanation. If she would ha... read more
Business response:
Thank you for providing your feedback, Parker. We set a high standard for ourselves and want you to have the best experience possible. We will look into this situation and make sure that we address your concerns. We appreciate your time!
Felt like it was a waste of my time I literally was in and out of the office within 20 minutes. I left with no definite care plan, and was told a nurse would call me.
The issue I saw a doctor for has allegedly not gotten worse, but it's not improved either.
I came in to get some Moles and a Skin tag removed that were bothering me. When the Dr ( Michael Regan ) looked at them, he told me that they were ok and wouldn't remove them. Instead he saw a tiny spot on my chest to remove. I asked him again about the other mole and skintag and he said if I wanted them removed I would " have to pay cash ". After hearing that I just left. Ridiculous that I have something that is bothering me that he can remove, but won't unless I " pay cash ".
Business response:
Hi, Lawrence! We greatly appreciate you taking the time to let us know about your experience with our clinic. We strive to care for you and provide the best possible experience with every visit. We are reviewing your concerns and have informed our clinic manager to look into this situation. Once again thank you for bringing this to our attention and we hope you will give us the opportunity to see the changes in the future!
Went in for a check on recent radiotherapy. I was then treated on 3 more questionable basil cell spots.
One of the front office staff was rude and disrespectful. I did not appreciate her comments.
Business response:
Thank you for sharing your feedback, Tyler. Your care is our priority, and we will look into this situation. Our clinic manager will review your concerns and address accordingly. Please give our office a call if you would like to discuss your concerns further. We appreciate you!
Specifically asked for a physician, but ended up with a PA. PA was very hurried. Seemed unsure what side effects the biologic that was recommended after being in the room for less than a minute might cause. Did not seem interested in working up the related condition. There were two issues needing addressed and she was gone after the first one and I had call her back. As a healthcare provider myself I found this visit disturbing and felt more like a customer in a mcdonalds drive through.
Michelle provided options for dealing with potential cancers on my scalp Rachel called to say Walmart refused to fill the prescrption. My wife provided info for Rite Aid
Frequently asked questions about Pinnacle Dermatology
How is Pinnacle Dermatology rated?
Pinnacle Dermatology has a 4.8 star rating with 105,854 reviews.
When is Pinnacle Dermatology open?
Pinnacle Dermatology is closed now. It will open on Monday at 9:00 a.m.