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Pinnacle Dermatology
- Brentwood, TN
About this business
Location details
6716 Nolensville Pike, Suite 250, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience the first visit. HOWEVER…..taking my daughter to her three month follow up, they called to confirm, text to confirm days before and the day of and we get there and she can’t be seen. Apparently they don’t take our insurance anymore but nobody tried to call me and tell me and I took off work to bring her in. But they confirmed three times for me to be there. The receptionist was someone different and she was rude and basically told everyone in the waiting room that they don’t take our insurance. She kept acti... read more
Business response:
Thank you for sharing your feedback, Karen. Your care is our priority, and we will look into this situation. Our clinic manager will review your concerns and address accordingly. Please give our office a call if you would like to discuss your concerns further. We appreciate you!
ID NEVER THINK ABOUT ANYWHERE ELSE. THEY ARE THE BEST.
Well, I came in to get a medical opinion. Not to have my symptoms compared to the doctors health. Running labs or some type of test would have been more comforting than the doctor saying mine looks like yours. That is NOT comforting or reliable. I need a real medical diagnosis.
Business response:
Thank you for sharing your feedback, Beverly. Your care is our priority, and we will look into this situation. Our clinic manager will review your concerns and address accordingly. Please give our office a call if you would like to discuss your concerns further. We appreciate you!
Didn't think Dr. Was very professional.if fact I'm going to cancel my next appointment
Business response:
Thank you for sharing your feedback, Mary. Your care is our priority, and we will look into this situation. Our clinic manager will review your concerns and address accordingly. Please give our office a call if you would like to discuss your concerns further. We appreciate you!
I called for an appointment in December when my face was all broken out. My appointment with Dr. Ashley was today as a new patient. on February 22nd. I told her how my face looked at Christmas, I had to put Covergirl skin to cover my rash. I just found out your Office has a waiting list for new patients.
Doctor was rushed. I did not feel listened to about persistent rashes. Doctor prescribed a lotion, did not tell me what it was or how to use. Lotion called in to wrong pharmacy. I researched lotion. Lotion does not addresss non-scalp rashes so I declined it. Also Doctor used NO2 on face, no aftercare instructions provided, got them online.
Business response:
Hi, Robert! We greatly appreciate you taking the time to let us know about your experience with our clinic. We strive to care for you and provide the best possible experience with every visit. We are reviewing your concerns and have informed our clinic manager to look into this situation. Once again thank you for bringing this to our attention and we hope you will give us the opportunity to see the changes in the future!
The MA and PA seemed at odds with each other, I could feel the tension and it made me uncomfortable. I was surprised there wasn't a doctor there. The PA lanced my cyst, but said he could do nothing more, I would have to see a surgeon. After he was finished, he didn't even put a gauze or bandaid over the wound, I had to ask the MA to come back in the room, she slapped a bandaid on it. I will not go back to that office again. I may even go back to Dr. Robert's. He cares.
Business response:
Thank you for sharing your feedback, Carol. Your care is our priority, and we will look into this situation. Our clinic manager will review your concerns and address accordingly. Please give our office a call if you would like to discuss your concerns further. We appreciate you!
I say the doctor he checked my entire body for skin cancer. Very through exam. Good news see me next year
Business response:
Thank you so much for taking the time to provide your feedback, Elizabeth. The highest compliment we can receive is the referral of your friends, family and business associates. Thank you for trusting us with all of your healthcare needs! To keep up to date on the latest expert skin care advice and offers, follow us on Facebook @PinnacleSkin and Instagram @pinnskin. Sincerely, Pinnacle Dermatology - Goodlettsville
Peter is great and I love working with him. My problem is that they used to be on time. I would be in and out in 10-15 min. Now it's almost an hour before you see someone for a 2 min appointment. And this was an early morning appt.
Business response:
Hi Robert , we greatly appreciate you taking the time to let us know about your experience at our Pinnacle Dermatology - Livonia location. We strive to provide the best possible experience with every visit. We informed our clinic manager to look into this situation and to respond to your concerns. Once again thank you for bringing this to our attention and we hope you will give us the opportunity to see the changes in the future. Sincerely, Pinnacle Dermatology
Frequently asked questions about Pinnacle Dermatology
How is Pinnacle Dermatology rated?
Pinnacle Dermatology has a 4.8 star rating with 105,866 reviews.
When is Pinnacle Dermatology open?
Pinnacle Dermatology is closed now. It will open on Monday at 9:00 a.m.