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Platinum Volkswagen - Parts & Service

4.9

About this business

Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more

Location details

45 Nelson Ave, Hicksville, NY, 11801, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9894 reviews
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Richard J U.'s profile image
Richard J U. 
on Birdeye

4 months ago

Excellent customer care by Nathan and staff. 

Liana K K.'s profile image
Liana K K. 
on Birdeye

5 months ago

Daniel Sanchez is a great guy and quick to get people in and out. 

Seta E.'s profile image
Seta E. 
on Birdeye

5 months ago

Nathan from the dealership helped me a lot. Everything was done in a professional manner. My experience was very pleasant. 

George P.'s profile image
George P. 
on Birdeye

5 months ago

As promised , handled my issue in a timely matter and helped resolve it. 

Charles A S.'s profile image
Charles A S. 
on Birdeye

5 months ago

Excellent service Excellent work 

Shirley P R.'s profile image
Shirley P R. 
on Birdeye

5 months ago

First of all, I want to say that the service was excellent, they advised me to rotate the tires, but did not make up issues that my previous dealer(not a VW) came up with a $3000.00 dollars in repairs. I took my car to an honest mechanic, who did the inspection and I asked him if car needed additional repairs, he RESPONDED: NO IT IS IN PRRFECT CONDITION AND DOES NOT NEED ANY REPAIRS! Total charge $37,50 for inspection. My VW dealer doesn’t play these games. They are honest and I hope they continue to be. BTW my previous car... read more

Vikram S.'s profile image
Vikram S. 
on Birdeye

5 months ago

Great Daniel did a great job with very loyal thanks and appreciate for doing good job I am fully satisfied 

Laurence M R.'s profile image
Laurence M R. 
on Birdeye

5 months ago

Service was quick. The service agent was friendly and attentive. The video provided by the technician who worked on my car was expertly done. But when my car was finished and parked, I was left waiting for over 30 minutes. Eventually, I just got up and took my car and left. I was never contacted. 

Ken Z.'s profile image
Ken Z. 
on Birdeye

6 months ago

Always a pleasant experience here at platinum 

Business response:

We're elated to hear that you had a pleasant experience at Platinum Volkswagen - Parts & Service. Thank you for your positive feedback! 

Frequently asked questions about Platinum Volkswagen - Parts & Service

How is Platinum Volkswagen - Parts & Service rated?

Platinum Volkswagen - Parts & Service has a 4.9 star rating with 894 reviews. 

When is Platinum Volkswagen - Parts & Service open?

Platinum Volkswagen - Parts & Service is closed now. It will open at 7:30 a.m.