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Platinum Volkswagen - Parts & Service
- Car Dealers
- Hicksville, NY
About this business
Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
Location details
45 Nelson Ave, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Service Advisor Dan was fantastic. He took the time to outline the service intervals, provided overview of what the service would entail and followed through perfectly on the commitment to let me know when the vehicle was ready. This is why I continue to be a Platinum VW customer.
Business response:
Your positive feedback is greatly appreciated. We strive to provide excellent service to all of our customers. Thank you for choosing Platinum Volkswagen - Parts & Service.
Knowledge professionals kept me updated on the status of my car as the work was being completed
Business response:
We are overjoyed to hear that our knowledgeable professionals kept you updated on the status of your car as the work was being completed. Thank you for choosing Platinum Volkswagen - Parts & Service.
Great service and at a timely manner!
Business response:
Thank you for the positive feedback, Janet! We are delighted to hear that you had a great experience with our service. If you ever need assistance in the future, feel free to reach out to us at (516) 681-1300.
Great place to bring your vehicle for service. The girl's in the front are always very helpful and Nathan doe's everything to try and make your experience as best as possible.
Business response:
We're privileged to hear that you had a great experience at Platinum Volkswagen - Parts & Service. Our team is dedicated to providing top-notch service to all our customers. Thank you for your kind words.
Quick intake. Excellent video feedback. Prompt return of vehicle. Friendly, knowledgeable staff. Clean facility.
Business response:
Thank you for the positive feedback, we sincerely value your kind words. We strive to provide quick intake, excellent video feedback, prompt service, friendly staff, and a clean facility for all our customers. If you have any further feedback or need assistance, please don't hesitate to reach out to us at (516) 681-1300.
Very professional courtesy and explained everything I travel farther to go to his VW service center
Did a great job
My appt was for inspection and oil change. My car was assessed quickly and technician feedback suggested wheel alignment and tune up. All work was completed timely considering unanticipated services performed. Nathan kept me informed, discussed the recommendations and cost up front.
Business response:
We're absolutely thrilled to hear about your positive experience at Platinum Volkswagen - Parts & Service. Thank you for trusting us with your car and for taking the time to share your feedback. We look forward to serving you again in the future.
Always a positive interaction with the staff when I go there.
Business response:
Your review is appreciated. We are glad to hear that you always have a positive interaction with our staff at Platinum Volkswagen - Parts & Service. Thank you for your kind words.
Frequently asked questions about Platinum Volkswagen - Parts & Service
How is Platinum Volkswagen - Parts & Service rated?
Platinum Volkswagen - Parts & Service has a 4.9 star rating with 894 reviews.
When is Platinum Volkswagen - Parts & Service open?
Platinum Volkswagen - Parts & Service is closed now. It will open at 7:30 a.m.