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Platinum Volkswagen - Parts & Service
- Car Dealers
- Hicksville, NY
About this business
Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
Location details
45 Nelson Ave, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very courteous Service Dept.Attentive to customer needs. Pleased with work done on car.
Business response:
We appreciate your feedback, Carole Ann. Thank you for choosing Platinum Volkswagen for your car service needs. If you have any questions or concerns, please don't hesitate to contact us at (516) 681-1300.
Quick assistance in the service shop once the car was taken by the valet. No attempts to upsell unnecessary services. Dealership provided rides after dropping off and to pick up the vehicle.
Business response:
We're thrilled to hear about your positive experience with our service shop, Premal. Our team at Platinum Volkswagen is committed to providing top-notch service without any unnecessary upselling. We're glad to hear that our valet service and courtesy rides made your visit convenient. Thank you for choosing us for your automotive needs.
My experience was ideal. In and out, with no aggravation. Can't ask for more than that.
Business response:
We are thrilled to hear that you had a seamless experience with us, Colin. Thank you for choosing Platinum Volkswagen for your parts and service needs. If you ever need assistance in the future, please don't hesitate to reach out to us at (516) 681-1300.
Quick appointment, great communicatio. Resolved the issue same day.
Business response:
We're glad we could resolve the issue for you, Ivaylo. Thank you for choosing Platinum Volkswagen - Parts & Service. If you have any further concerns, please feel free to reach out to us at (516) 681-1300.
The service advisor listened to everything I was concerned about. Well spoken and most importantly ensured the vehicle was in great hands. Checked the car and followed up if anything was not up to VW standards. Overall experience was great!
Business response:
We are thrilled to hear about your positive experience at Platinum Volkswagen. Thank you for choosing us for your vehicle service needs. If you have any further questions or concerns, please don't hesitate to contact us at (516) 681-1300.
Everything was great from arrival to departure! I was waiting for car & all maintenance was completed in an amazing time. All employees were professional and courteous. Service manager explained all that was found & recommended was needed.
Business response:
We are thrilled to hear about your positive experience at Platinum Volkswagen - Parts & Service. Thank you for choosing us for your maintenance needs. If you have any further questions or concerns, please do not hesitate to reach out to us at (516) 681-1300.
Quick service, great video and explanations regarding work and why needed, no pressure to do it right away (if not urgent/safety involved), pleasant staff, great communication throughout.
Business response:
We appreciate your positive feedback, Winter! Our team at Platinum Volkswagen is dedicated to providing excellent service and communication to our customers. Thank you for choosing us for your automotive needs. If you have any questions or concerns in the future, please don't hesitate to contact us at (516) 681-1300.
Thorough, informative, responsive to questions. I was very pleased!
Business response:
We appreciate your positive feedback, Adam! Thank you for choosing Platinum Volkswagen for your parts and service needs. If you have any further questions, feel free to reach out to us at (516) 681-1300.
Very efficient and courteous. Great service!
Business response:
We appreciate your positive feedback, Janet! Thank you for choosing Platinum Volkswagen for your parts and service needs. If you ever need assistance in the future, please don't hesitate to contact us at (516) 681-1300.
Frequently asked questions about Platinum Volkswagen - Parts & Service
How is Platinum Volkswagen - Parts & Service rated?
Platinum Volkswagen - Parts & Service has a 4.9 star rating with 894 reviews.
When is Platinum Volkswagen - Parts & Service open?
Platinum Volkswagen - Parts & Service is closed now. It will open at 7:30 a.m.