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Platinum Volkswagen - Parts & Service

4.9

About this business

Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more

Location details

45 Nelson Ave, Hicksville, NY, 11801, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9894 reviews
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Joe R.'s profile image
Joe R. 
on Birdeye

10 months ago

I've been coming to Platinum since 2020 and I'm very Satisfied with this group. 👍 

Business response:

We appreciate your continued support, Joe! If you have any concerns or feedback, please don't hesitate to reach out to us at (516) 681-1300. Thank you for choosing Platinum Volkswagen for your parts and service needs. 

Joby O.'s profile image
Joby O. 
on Birdeye

10 months ago

I felt overcharged. 

Business response:

We apologize that you felt overcharged, Joby. Please contact us at (516) 681-1300 so we can address your concerns. 

Russell R.'s profile image
Russell R. 
on Birdeye

10 months ago

Nathan was very helpful and professional as well as the other staff members. Greatly appreciate the rides to & from work while my car was being tuned! 

Business response:

We are thrilled to hear about your positive experience with our team at Platinum Volkswagen - Parts & Service. Thank you for taking the time to share your feedback, Russell. We look forward to serving you again in the future. 

Peter V.'s profile image
Peter V. 
on Birdeye

10 months ago

It was excellent everyone was very personable and knowledgeable 

Business response:

We're thrilled to hear that you had an excellent experience with us, Peter. Thank you for your kind words and we look forward to serving you again in the future. 

Aleksandr I.'s profile image
Aleksandr I. 
on Birdeye

11 months ago

Great job. Love it. 

Business response:

Thank you for your positive feedback, Aleksandr! We're glad to hear that you had a great experience with our parts and service at Platinum Volkswagen. If you have any further questions or need assistance, please don't hesitate to reach out to us at (516) 681-1300. 

Vildan A S.'s profile image
Vildan A S. 
on Birdeye

11 months ago

Done and on the road again thanks to the technicians and advisors! Great team and management 

Business response:

Thank you for your kind words and positive feedback, Vildan A! We're thrilled to hear that our technicians and advisors were able to assist you and get you back on the road. We appreciate your support and look forward to serving you again in the future. 

Shams M K.'s profile image
Shams M K. 
on Birdeye

11 months ago

Great service, value, curtesy 

Business response:

Thank you for your positive feedback, Shams M! We're glad to hear that you had a great experience with our service and found value in our offerings. We strive to provide excellent customer service and look forward to serving you again in the future. 

Jahun L.'s profile image
Jahun L. 
on Birdeye

11 months ago

Amazing service, fast and efficient 

Business response:

Thank you for your kind words, Jahun! We're thrilled to hear that you had an amazing experience with our fast and efficient service. If you ever need any assistance in the future, please don't hesitate to reach out to us at (516) 681-1300. 

Michael J M.'s profile image
Michael J M. 
on Birdeye

11 months ago

My experience went very well. I got there they took me in right away. They explained too me what they were going to do . 

Business response:

Thank you for your positive feedback, Michael J! We're glad to hear that your experience at Platinum Volkswagen - Parts & Service was a smooth one. Our team always aims to provide prompt service and clear explanations to our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (516) 681-1300. 

Frequently asked questions about Platinum Volkswagen - Parts & Service

How is Platinum Volkswagen - Parts & Service rated?

Platinum Volkswagen - Parts & Service has a 4.9 star rating with 894 reviews. 

When is Platinum Volkswagen - Parts & Service open?

Platinum Volkswagen - Parts & Service is closed now. It will open at 7:30 a.m.