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Platinum Volkswagen - Parts & Service

4.9

About this business

Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more

Location details

45 Nelson Ave, Hicksville, NY, 11801, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9894 reviews
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Ellen H.'s profile image
Ellen H. 
on Birdeye

9 months ago

Fixed problem without having to wait long 

Business response:

We're glad we could resolve the issue quickly for you, Ellen. If you ever need assistance in the future, feel free to reach out to us at (516) 681-1300. 

Joan B.'s profile image
Joan B. 
on Birdeye

9 months ago

Dan was nice. I used have Steve he was really good too. 

Business response:

We appreciate your feedback, Joan! We're glad to hear that both Dan and Steve provided you with excellent service. Thank you for choosing Platinum Volkswagen - Parts & Service. 

Tania C B.'s profile image
Tania C B. 
on Birdeye

9 months ago

Exceptional service as always. 

Business response:

We appreciate your kind words, Tania. Thank you for choosing Platinum Volkswagen for your parts and service needs. 

Dolores M.'s profile image
Dolores M. 
on Birdeye

9 months ago

Good servicr 

Business response:

We appreciate your feedback, Dolores. Thank you for choosing Platinum Volkswagen for your parts and service needs. If you have any further questions or concerns, please don't hesitate to contact us at (516) 681-1300. 

Trudy K H.'s profile image
Trudy K H. 
on Birdeye

9 months ago

Respectful, thorough, timely 

Business response:

We appreciate your positive feedback, Trudy! Thank you for choosing Platinum Volkswagen for your parts and service needs. If you have any questions or concerns, feel free to reach out to us at (516) 681-1300. 

John E Di P.'s profile image
John E Di P. 
on Birdeye

9 months ago

Oil changed, coolant system pressure tested and other minor component covered under recall. Video is a nice touch. 

Business response:

We're glad to hear you had a positive experience with us, John! Thank you for choosing Platinum Volkswagen for your service needs. If you have any questions or concerns in the future, please don't hesitate to reach out to us at (516) 681-1300. 

Marie S C.'s profile image
Marie S C. 
on Birdeye

9 months ago

Nathan was very courteous and attentive to all that was needed for my car. 

Business response:

We're glad to hear that Nathan provided you with excellent service, Marie! Thank you for choosing Platinum Volkswagen - Parts & Service. If you have any further questions or concerns, feel free to reach out to us at (516) 681-1300. 

Alison S R.'s profile image
Alison S R. 
on Birdeye

9 months ago

The service advisor was very helpful. The ladies at the front were rude and not helpful at all. 

Andrew E T.'s profile image
Andrew E T. 
on Birdeye

9 months ago

Everyone was very helpful and accommodating. Nathan assisted me... and the reception women (I didn't get their names :(...) at the counter were great. 

Business response:

We are thrilled to hear about your positive experience at Platinum Volkswagen - Parts & Service. Thank you for your kind words and we will be sure to pass along your feedback to Nathan and our reception team. If you have any further needs, please do not hesitate to reach out to us at (516) 681-1300. 

Frequently asked questions about Platinum Volkswagen - Parts & Service

How is Platinum Volkswagen - Parts & Service rated?

Platinum Volkswagen - Parts & Service has a 4.9 star rating with 894 reviews. 

When is Platinum Volkswagen - Parts & Service open?

Platinum Volkswagen - Parts & Service is closed now. It will open at 7:30 a.m.