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Premier Roofing Company
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm an existing customer and have contacted the Denver branch multiple times to ask a question about my warranty and request a quote for additional services. Every time I call (during business hours), it goes to voicemail and I leave a message. I have never received a call back. Absolutely do not go with this company if you expect any type of customer service after installation.
Sales guy rang doorbell with his pitch ready in the evening while I was having dinner despite a "no soliciting" sign right next to doorbell. Edit to Company Response: A word of advice-- people with no-soliciting signs do not want to play word-games with you on free-inspection. All that response does is to tell everyone you think your potential customers are clueless and have no respect for them. If this company won't respect potential customers when trying to win their business, I wonder how they will treat customers onc... read more
Business response:
We are sorry for your frustration and appreciate your feedback. Our Field Representatives go door to door to offer free roof inspections in neighborhoods that have been impacted by wind and hail damage. They visit homeowners in the evening to make it as easy as possible to assist those who need their roofs replaced.
There is a reason why after 60 reviews Premier Roofing Company has 2.5 stars. This company CLAIMS to give free roofing quotes but instead after I requested a quote, I got a call from a very offensive service rep. who sounded more like a "snake oil" sales man who said he was the rep. for my area but refused to give me a quote or send someone out because it was apparently 1. a waste of his time 2. he wasn't sure I was going to go with the company so he didn't want to put in the hours doing a quote 3. it was too much work to g... read more
I had a terrible experience with Premier Roofing. They are overpriced. They damaged the new gutters and scuffed up our new paint job. They did not come through with all that they said. Empty promises. I do not recommend this company.
Project #2047750. Deceptive billing practices and false promises. After going through final billing, I can no longer endorse this company and would suggest that you consider another contractor. 1. I was promised a $250 gift card for a neighborhood referral, which I did not receive. After inquiring, I was told that the insurance company for that home would not pay Premier's excessive mark-up for Insurance work and that the project was ultimately farmed out to another company. The insult was when the sales rep (Jake Soto... read more
Premier comes through your neighborhood offering to do a free roof inspection from the "big hailstorm" last year. Told me it was on August 5th, 2020. After doing some research, found a hailstorm on that date over a hundred miles away from our neighborhood. They also claim to speak with neighbors and give names of neighbors that aren't neighbors. Beware!!!
Work was fine, some communication issues during the process, but overall it was fine. The issue is paying the balance; their communication is beyond poor, unprofessionally, and essentially nonexistent. I have paid the final invoice, and continue to receive bills for an outstanding balance, complete with late charges. I have all the documentation to show it is complete (including an email from the company), but I cannot get anyone to take us off the books. I am now concerned that it will adversely affect my credit. So far 4 p... read more
Premier finished my roof almost 3 months ago. I am still waiting for them to coordinate the inspection. Apparently, they are too busy to place a ladder at my residence so the County can complete the inspection. Meanwhile, they are pestering me for final payment. Terrible experience.
DO NOT USE THIS COMPANY!! If you see them at your door, shoo them off the porch like rabid dogs. I had Bradley come to my door in early June. I told him we weren't interested at that time, because I did not have time to deal with the roof. He insisted they handle everything, solar, insurance, etc. He came a second time, and I agreed. Well, it was lie. I struggled with Tesla to get them to remove my solar panels. I had to go to a third-party vendor. I had to schedule and coordinate with them myself. Premier delivered ... read more
Frequently asked questions about Premier Roofing Company
How is Premier Roofing Company rated?
Premier Roofing Company has a 4 star rating with 789 reviews.
When is Premier Roofing Company open?
Premier Roofing Company is open now. It will close at 5:00 p.m.