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Progress Residential
- Real Estate
- Scottsdale, AZ
About this business
Location details
7500 N Dobson Rd, Suite 300, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is by far the worst company I have ever dealt with in my life. The homes are unsafe! My house was infested with mold for months!!
Progress Residential Nightmare Nov 13: Received email from Miguel, new renewal. I emailed immediately back explaining this situation: Every year I must go through this. My house, 54 Ashby Drive Clayton, NC is on a slab and is the exact same size ON THE OUTSIDE as the others in the neighborhood. HOWEVER, it is considerably smaller on the inside. I do not have a finished bonus room ( the largest room except for the master bedroom). Others use this as an office or an additional bedroom. I do not have a covered screened in porch... read more
They closed my account prematurely, several weeks before my lease was up, with my bank account information still attached and no way to access it for payments. Therefore, my roommate and I were double charged rent and they couldn't do anything about it. Worst of all, I emailed them weeks prior asking for my banking info to be removed in fear of this happening. No one called or emailed back or helped. They are incredibly rude and customer service is severely lacking.
Our house was filthy with urine on the walls, dog hair, black shower floor, unswept and never mopped before we moved in. We were lied to about the condition of the house in mid-March 2020 at the height of covid-19. absolutely horrible company who took weeks to reply with leasing documents and info and asked for it to be returned in under 12 hours or else we'd forgo our lease and deposit before signing. No one answers customer service, no one replies to emails, they acre about money and not about tenants.
Brianna H. - Progress Residential in Georgia is horrible, terrible, and undesirable when looking to rent a house or anything else. They emailed me a move in date of 03/05/21, and changed it by phone to 03/08/21 which is totally unacceptable. I have given my townhouse a notice, changed my utilities, and paid the moving company. They answer emails when you want to rent and pay for it, and become ghost afterwards. It is hard to reach them, and told me the person that gave me the move in date did not have the right to do so. The... read more
This company goes against its own policies and counts rent late by paying on the 3rd of the month. Their bookkeeping is terrible as you have to prove you made the payments. Very unwilling to work with residents. Not recommended
This has been a very distasteful experience! For one, everytime I have called I always have to wait 15 minutes plus before someone answer the phone! Secondly, being mislead and lied to is so heartless when it's such hard times right now! If I knew they really only based everything off of credit I would not have waisted my time and applied! I am building up my credit and it's no where I desire it to be! I was told by a customer service agent that long as I didn't have any felonies or misdemeanors within 10 years I'll be fine!... read more
Progress Residential is absolutely terrible my husband and I submitted an application for one of their homes and we were denied over a simple traffic citation. We meet all of the requirements and then some. When requesting more information we were given the go around and told to contact the reporting agency, they advised that the only thing they advised was that a traffic citation was the only thing showing and that it would not effect us. I have yet to speak to a person on the phone as they have only responded via text. In ... read more
BE AWARE! DO NOT move into a home/ apartment if it is managed by Progress Residential. The customer service is horrible and you will have a hard time getting any issues handled. The only thing you will get out of dealing with Progress Residential is issues and crazy charges. Makes sense they only have a 1.07 rating on BBB. I lived in a home for almost two years. At first it wasn't bad at all. That is, until Progress Residential took over as property management. When they first took over, I started receiving random charges wh... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 2.2 star rating with 2,338 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open tomorrow at 8:00 a.m.