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Progress Residential
- Real Estate
- Garner, NC
About this business
Location details
637 Poole Dr, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is allowing one of their home rentals (in Metro Atlanta) go into disrepair and, what seems to be, allowing squatters to reside there. The property is an eyesore and in serious need of management as it is a danger. They are taking no actions to maintain a clean property and the house should be condemned.
Business response:
*****,Thank you for bringing this matter to our attention. We take feedback seriously and are committed to addressing any concerns promptly. I will be reaching out to you directly to look into this further.Thank you, *****,Advocacy Team Progress
If I had read the reviews before applying for a house with this company, I wouldn't have done it. As said in a previous review, they seem totally against Self employees, the income verification process is archaic and does not match reality. They do not offer any other form of verification (Income tax return or Statements) and simply do not care about customer satisfaction, as it says on the website. We made our application, paid all the fees, including $35 for processing, had our application denied due to "insufficient incom... read more
Business response:
*******,We are sorry to hear about your negative experience with our company. We take customer feedback seriously and are committed to addressing any concerns promptly.I would love to know more details and will be reaching out to you.Thank you, *****, Advocacy Team Progress
This company promised me and my family a House in ************ address ********************************************* paid the holding fee the house was never taken off their website, I called them and they insisted it was just the weekend and it would indeed be taken down it never happened. They took $400. holding fee for a house that they knew they were not going to rent to me. If I could give 0 stars I would. They insisted they need access to your bank account. They make you criminal style pictures saying they need to veri... read more
Business response:
******,We are sorry to hear about your negative experience with our company. We take customer feedback seriously and are committed to addressing any concerns promptly. I would love to know more details and will be reaching out to you.Thank you,*****, Advocacy Team Progress
Dont Rent from this company! They are a scam and there is no response. I have not had ac since Saturday. They sent acknowledgment on Saturday it was dispatched and I would be contacted. Lies! No one calls from vendors only text Tuesday was here to tell me compress out and they would put in bid? This is Thrusday day 6. I had to go to hospital due to medical complications due to heat. We are at hotel and this is expensive! I am concerned they are still in business. How many families have suffer while this company is allowed to... read more
Business response:
Thank you for the review and I am sorry to hear about your AC experience. I would like to gather some additional details and will be contacting you so that I may assist you.Advocacy Team Progress
ZERO STARS!! I DIDNT READ THE REVIEWS AND THEY HAVE THIS "POLICY" THAT IS NOT POSTED ANYWHERE ON THEIR WEBSITE AND ACCORDING TO THEIR REP IT JUST CHANGED 2 WEEKS AGO AND ACCORDING TO THE SAME REP IT IS POSTED ON THE WEBSITE HE JUST COULDNT FIND IT. I APPLIED FOR A 3 BEDROOM HOUSE WITH MY 3 KIDS AND THANK GOD I WAS ONLY ELIGIBLE FOR A 2 BEDROOM ACCORDING TO THEIR NEW POLICY BUT THEY STILL CHARGED FEES THEY STILL RAN A BACKGROUND CHECK AND A CREDIT CHECK EVEN THOUGH I WASNT EVEN ELIGIBLE FOR IT! ******* I DEALT WITH WAS TOO CO... read more
Business response:
Hello Star-Thank you for posting a review. I am sorry to hear about your application experience and I will be contacting you to gather some additional information.Advocacy Team Progress
THIS COMPANY IS A SCAM!!!!! They tell you that you have to pay a $250 holding fee to remove a listing for a house you cant even see yet and that if you decide you dont want it, youll get a refund. NOPE!!!! I applied and paid the holding fee for a house I wouldnt be able to see for almost a month. I ended up cancelling my application 2 weeks later, still 2 weeks from being able to see the home and Im now told that because Im not taking one of their houses, I dont get my $250 back. Im thankful I dodged a bullet because this co... read more
Business response:
*******,We are sorry to hear about your negative experience with our company. We would appreciate the opportunity to investigate further and provide a satisfactory resolution. I would love to know more details and will be reaching out to you. *****, Advocacy Team Progress
READ THE REVIEWS OF THIS COMPANY BEFORE RENTING and notice they all have one star!!! As others stated, I'd give zero or negative stars if possible. DO NOT RENT FROM THIS COMPANY. We moved into our home in ******* in April and the A/C was not working upon move-in. It is now September, five months later, we've had EIGHT maintenance visits, and we STILL HAVE NO A/C because they are such a cheap company and keep putting a band aid on a bullet hole. Our A/C unit, as they are aware, is 13 years old and the vendor has recommended f... read more
Business response:
Hello *******,I'm sorry about the frustrating experiences and inconveniences this may have caused you, I will be reaching out to you directly via email to address these concerns with you.Thank you,******
It has been 4 months and I have been without a dishwasher. It states in my lease that the landlord is required to repair the dishwasher. I have the new one. The maintenance guy was supposed to be here today but never showed up. It's getting ridiculous at this point and I am wanting to start paying rent into an escrow until this problem is fixed. 0/5 stars if I could.
Business response:
****,Thank you for bringing this matter to our attention. We take customer feedback seriously and are committed to addressing any concerns promptly. I would love to know more details and will be reaching out to you. *****, Advocacy Team Progress
I feel their application process is completely biased against self employed businesses. I experienced many technical issues using their income verification screening and got no help in the process. They cancelled my application because the payscore link expired and all I got was a sorry, looks like you gotta re-apply! Meaning spending $400+ since they make the $250 holding fee a requirement every time you apply. Application got rejected a second time because they dont accept business income (aka your personal income if you a... read more
Business response:
*******,We are sorry to hear about your negative experience with our company. We would appreciate the opportunity to investigate further and provide a satisfactory resolution. I would love to know more details and will be reaching out to you. *****, Advocacy Team Progress
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.1 star rating with 2,282 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open tomorrow at 8:00 a.m.