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Progress Residential

3.3

About this business

Location details

2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.36,058 reviews
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Jessica L.'s profile image
Jessica L. 
3 years ago

I wish I could leave a negative amount of starsProgress Residential is an actual nightmare!! We moved out of our home after only 1 year due to the poor management of this company!! There were so many issues that I dont have enough space but absolutely no communication at all in that company! They never respond to their tenants! We were without a working restroom and shower for 3 months and when we were suppose to have money take off our rent because of it, it took another 5 months!! When they finally contracted a company to ... read more

Cekkedria A's profile image
Cekkedria A 
3 years ago

This location is highly unprofessional and the employees should not work in customer service at all! I inquired on the timeframe for move in and informed that I was on a tight deadline with the holiday (Thanksgiving) approaching. I was reassured that it was possible. However, after completing all steps including switching utilities and renters insurance over to the new location, I was informed by *********************** that I could not move in because her staff was due to leave early for the holiday and would not be working... read more

Kathy K's profile image
Kathy K 
3 years ago

Worst company ever. They are a bunch of random people on the phone all over the ** that transfer you and never do you get anything resolved, Tried to make me accept a roof damaged home or lose $350 . *** is even horrified by this slumlord big corp out of ******* taking advantage of the rental crisis. Also now have spam email and fraud charges on my account after applying online and giving them all of my information. Worst ever! 

Tyler M's profile image
Tyler M 
3 years ago

I am completing this review because it follows the pattern of complaints that this company has been receiving. Progress Residential is a scam. When I moved into my house, I found socks, beads, bandaids, and cockroaches throughout the house. Not to mention the hair, crayon/marker on the walls, and general dirt throughout the house. Progress Residential was notified of this and nothing happened. On March 24th, I contacted Progress Residential because my freezer had stopped working and I lost everything in my freezer. No one re... read more

Brooke H's profile image
Brooke H 
3 years ago

If I knew what I know now about this company I would live in a cardboard box before I rent from these people. First day I moved in it was 30 degrees and the heat was not working. The water was not on and a guy had to come over and turn it on. And it just keeps getting worse!! 

Kyle C's profile image
Kyle C 
3 years ago

**As someone that hates to.complain**Renters beware this company will allow you to give them $385 in order to secure a house and apply for it only to ask you for your actual bank account login and password to verify your income. If that sounds outrageous to you like it did to me please keep that in mind they also will not refund your money after giving you this cazy application process. Also their customer support is horrendous the first girl I spoke to was nice and understood my issue however when I escalated to a superviso... read more

Cass W's profile image
Cass W 
3 years ago

This company is beyond horrible with service to match. I have been calling and emailing this company since October ************************************************************************************** fees that I truly do not owe. Instead of resolving this issue they continue to add fees and letters of possible evictions. This company never provides the necessary rules of regulations of HOA communities. They employees are rude. They are truly the worst company to rent from. When it come to serious maintenance issues they ha... read more

Shalon B's profile image
Shalon B 
3 years ago

If I could give a zero I would. First, our home was not clean when we moved in. There was building materials etc scattered throughout the home. The master shower had peeling caulk and mold and mildew. The master bathroom shower window was not properly working and when my husband opened it it came down on his finger and nearly cut it off. Maintenance came out and put a quick fix on it but would not replace the window, so be careful. Maintenance was constantly at our home for one thing or another because they do not actually m... read more

Katherine F's profile image
Katherine F 
3 years ago

I live next door to a Progress Residential renter who is not abiding by the legally binding Reservation of Easements, Covenants, and Restrictions for our shared driveway. This renter is parking on the shared driveway which is a violation of the above legal Reservation and blocks ingress and egress to mine and my other neighbors property. If there was an emergency, responders would be inhibited. Ive tried to speak with Progress Residential several times about the gravity of this situation, but nothing has changed and this ren... read more

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.3 star rating with 6,058 reviews. 

When is Progress Residential open?

Progress Residential is open now. It will close at 5:00 p.m.