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Progress Residential
- Real Estate
- Alpharetta, GA
About this business
Location details
2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Been renting for 3 years. We've had more maintenance issues that I can count. 1 star is giving them too much credit. The incompetence level is unreal, with no accountability throughout the company. They ************ to the next person, never actually solving the issue. Stay far far away!
This company took over a home that mean and my children have been living in for 3 yrs. Immediately after taking over I had issues. The charges me a late fee for not paying or responding to a renewal message when I did in fact respond and pay. It wasnt the amount listed because they failed to listed my lease as a yr contract vs month to month. That issue was resolved. In July I caught Covid for 3 weeks. Making them aware so that theyd know Im not skipping out on rent and it wasnt usual of me. They still filed for eviction in ... read more
I am very disappointed in Progress Residential. I applied with my father and we recieved an email saying congratulations your credit and background was completed we just need to verify your ID and income. I added my husband shortly after because I did not have all his documents and all of sudden we recieved a email saying denied shortly after. I called and they said it was because I added a roommate who's score is low. I am confused I feel like they are just taking applicants money and giving bogus reasons to deny. My father... read more
Easily the worst place *** ever worked in my entire life! Dont bother calling in and asking for a manager because everyone from the too dog to the team leaders absolutely refuses to take escalation calls or help in anyway. If youre in eviction they refuse to work with you, its like good fellas F You, Pay Me is basically the company motto..Progress Residential is a Slum Lord in every sense of the word, Not only have I spoken with scores of residents who are up for Rental Assistance locally but they call in saying that they ca... read more
I have the same complaints as the other renters, fees, fines, and random foolishness! Horrible customer service no one will answer phones for maintenance issues. When they show up it will be a month later even if its an emergency. They started fining me for my grass even though I kept it cut, but if it rains like it does in Georgia they don't care if a monsoon passed through they expect the grass cut while the ground is drenched. The neighborhood couldn't cut the grass with all of the rain for a month and I was fined.My mirr... read more
Beware! Progress Residential is a terrible rental company. I recently did a home to home transfer and it was an awful experience. I made at least 50 calls in a month to finally get the transfer to move forward. Communication is terrible between departments. Nobody knows what is going on. They pin departments against each other to switch you from department to department with no accountability. Complete incompetence from Progress Residential's staff caused me to go over the lease terms and start month-to-month. They have you ... read more
THIS COMPANY ***** SO BAD! They made a Covid payment arrangement allowing me to overnight 75% of my rent and pay the other 25% in 2 weeks. I did this & I still had an eviction letter served! I spent literally 3 hours making multiple calls because they hang up on you before answering you. I got NOWHERE. I contacted THEIR ************* had to stop me from being locked out within 24 hrs after I emailed him all of my ************************* THEIR attorney made them honor their initial agreement. Guess what??? They still would ... read more
If I could give this company zero stars I would. They rented a home to me in March, by may I received a call from them stating I needed to move myself and my family out of the home because HOA prohibits rentals in the community!!!! Progress knew that and still had us move into this home!!! They promised to mail a check so I could use it towards a deposit for a new home and they never sent a dime. Instead they went back on their word stating we needed to leave first! We asked for help finding a new place and they couldnt even... read more
Stay away, stay away i thought invitation homes were terrible; this company made me appreciate them way more!! You put in a work order and then ask when someone is coming; they tell you to call the vendor. Lol, so i need to finish doing your job? This company is money hungry; only they do not want to maintain their properties to high standards but the bare minimum. Then they make you enroll into this $9.99 a month filter program that you receive once every 3 months; that's a piece of c*** I'm paying $30 for one filter once e... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.3 star rating with 6,058 reviews.
When is Progress Residential open?
Progress Residential is open now. It will close at 5:00 p.m.