Progress Residential

Dominic E 

on BBB

3 years ago

Ran into some hard times with losing my job. Called to tell them Id be two weeks late. They filed to have me evicted after day 12, added on $800 in fees and sent the account to collections 

Curtis B. 

on BBB

3 years ago

I wish I could give a -10. Did one lease with them and we resigned a new lease for my stepdaughter and her family could stay longer. long story short had no idea they didn't pay for three months of the new lease. Fast forward to the present we are now a week away from Closing on a home to find out their is a judgement against us in the amount of $6,445.00. After trying multiple methods of contact and different departments. I was told that i had to pay a different amount in the sum of a little over $13k. I explained to them t... read more

Pierce J 

on BBB

3 years ago

Currently in a home managed by this company. The maintenance teams in this area have been good but the company made a mistake and stated that the eviction on our home was cleared when we made a payment. In their own systems, there were notations that the eviction was clear and contradicted the notes that it was not clear.Rather than take ownership of telling us the wrong information and help us postpone the 24 hour eviction notice that we were surprised with today, the company has doubled down and says that because the ledge... read more

Phylicia M 

on BBB

3 years ago

I wish I could give them ZERO stars!Where do I start? I wished I would have read the reviews before renting. I had just had moved from out of town got a job offer so I wasnt able to look at the home before hand. So, I didnt expected it to be too great but NOT terrible either! When I first moved in the house reek of dog urine and dog f**** smeared on the wall, it was so bad I had to leave the house and get hotel for my children and I. Secondly I didnt have any hot water for 5 days. I also notice that it was dead roaches, hair... read more

Felicia B 

on BBB

3 years ago

It takes a ridiculous amount of time to get ANY maintenance done. 

Jennifer T 

on BBB

3 years ago

NEGATIVE 100 STARS!!! In process of home to home transfer. They have all my money for both places and keep passing it around to each other with a different story every time of why I cant move into their "move in ready home"!! Passed the *** process, paid all their ridiculous fees, deposits and even prorated rent. JUST GIVE ME THE ***** TO THE NEW HOME!!! Just dragging to ******* even more money out me for prorated rents!!!HELP!!! 

Matt S 

on BBB

3 years ago

They were fine until I submitted a notice to vacate, since then they have tried to over charge me, and will not drop charges for days Im not gonna be occupying the residence. I have submitted tickets to have this fixed but still have no answer. My day of termination is on Monday and they also sent an email stating Im not allowed to attend the move out inspection citing COVID safety restrictions. Given that COVID restrictions were lifted back in Feb 2022 in ****** this comes off as extremely untrustworthy in my eyes. I will b... read more

TaQuilya R 

on BBB

3 years ago

This company is the absolute worst when it comes to maintenance on the homes. When we first signed our lease, it was for a two-year lease. We decided to stay a third year and the rent went up drastically. I placed a request for maintenance to come out to fix things, including our windows that never was fixed from when we moved in the house. The front windows of the house do not even stay up. When you try to open them, they instantly drop. The sink is leaking in our kitchen, The carpet needs to be replace because it is coming... read more

Renee R 

on BBB

3 years ago

I would give a 0 if I could. This company is terrible. The reps pass the buck repeatedly and there is no resolution to issues. I have been waiting for my lease to be renewed for 6 months and have been charged a month to month fee. No one will call me back or finalize my lease. I am pursuing legal action.