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Progress Residential
- Real Estate
- Alpharetta, GA
About this business
Location details
2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The tenants that is renting from them water tank busted and was leaking hot water since Dec until Jan. I told them and they stated to me that this company told them it was normal. I own my home and the house is next door and it damaged my landscaping and side walk and my grass was like a small pool. I had to throw away due to mold and now I have to treat my grass. I been in contact with ******* and she keep giving me the run around, Keep creating work orders for what. So I will be taking them to court for damages caused by n... read more
Business response:
Hi **** - I am sorry to hear about your experience. I will be reaching out to you to get more details. -Advocacy Team Progress
This company is full of liars!!! From the top to the bottom, dont rent from these people let allow rent from them!!!
Worst leasing management company. Beware! They don't give back security deposits stating the deposit went to cover damages and/or costs. Homes they rent aren't properly cleaned, sanitized, exterminated, etc. Repairs are minimum after former tenants leave. And compared to other leasing companies, they offer the highest monthly rental rates. Again, Beware! Don't fall by their fake promises.
Business response:
Hello ******* -Thank you for your review. I am sorry to hear you had a frustrating experience and I appreciate you bringing this to our attention. I would like the opportunity to talk and investigate your feedback further and will be reaching out to you . - Advocacy Team Progress
I moved into the home in May of 2022 and I have encountered some strange activities on my account without my knowledge. Here is a couple of activity listed below:There was a request made that stated that I put in a request to move out of my home. I believe back in June or July of 2022. This was definitely not my doing and I'm not sure how that occur.As of 10/12/2022, I received an email that I requested a service call for a light being out in one of the rooms. This request was not made by me and the statement is false. Here ... read more
Business response:
Hi **** - I am sorry to hear about your experience and would love to know more details. I will be contacting you. -Advocacy Team Progress
Renter beware. I did not rent from them but my experience of viewing houses and trying to speak with customer service made my decision to steer clear of them. For reference I was looking in ********, **. After seeing ********** of the homes and trying to work with customer service. I have decided to not rent from Progress Residential at all. I looked at 10 houses and only 1 was actually decent. All the others had horrendous work done even by rental house standards, spackling on the ceiling and walls that looked like a child ... read more
We moved into our new place on April 1st.Upon moving in April 1st, no plumbing in our master bathroom, spare bathroom, nor in the kitchen were working. We followed the necessary protocol in place by Progress Residential and submitted a work order online the day of move-in April 1. Progress Residential technician then came out April 6th provided no assistance took pictures and informed me a plumber would be out that day. There was no follow up and no plumber ever showed. I then had to reach back out, I was told that this had ... read more
Business response:
Hi ***** - Thank you for posting your review and sharing your experience. I would like the opportunity to investigate this further and will be reaching out to you. - Advocacy Team Progress
Its been weird since I've moved in. I haven't shook any ones had yet! Everything's ********** had a budget of $1500, but managed to agree to $1650 monthly. The greed is real! I'm now at $1850 and they're still price gouging me at $1990 to renew. Come to find out they've been negotiating with other tenants. That's besides the point. On December 27th,2022 pipes burst destroying my business and ruining a 3rd of my personal belongings. That's left me with no ceiling and no income. My daughter is 3 months and my son is 6 years ol... read more
Business response:
Dear **** - I am sorry to hear about your experience. I would like to know more details to further investigate and will be reaching out to you. - Advocacy Team Progress
I rented a home with Progress for a year. In that time I was respectful of the home and made maintenance requests to which none of the requests were actually fixed. I had water issues that were never fixed. Windows that werent fixed even though Progress stayed that this was an updated home. A vent fan in the bathroom fell out of the ceiling on its own. A cleaning fee is being deducted from my deposit due to the fact that the water was shut off by the local utility company and Progress deactivated the smart home lock to which... read more
Business response:
Hello ******- Thank you for your review. I am sorry to hear you had a frustrating experience and I appreciate you bringing this to our attention. I would like the opportunity to talk and investigate your feedback further and will be reaching out to you. -Advocacy Team Progress
Progress Residential has lost my rent and is now trying to evict me. I have provided then all banking information shown them the federal banking track ID number. My bank records, my transaction records and everything and they have just told me I'm wrong and still owe. Every customer service representative is hostile and combatative and unhelpful. The maintenance work they do schedule is very bad work and every single service I've had performed on my home caused even more problems and I was left to clean up a mess. The most r... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.3 star rating with 6,058 reviews.
When is Progress Residential open?
Progress Residential is open now. It will close at 5:00 p.m.