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Progress Residential
- Real Estate
- Alpharetta, GA
About this business
Location details
2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible rental company does not care about tenants just their tenants money
PROGRESS! DO YOU CARE? Please read!! I'm seriously curious to know Progress Residential's **************** even cares about their company's reputation amongst consumers. The company appears to only be concerned with generating revenue on the brows of their customers. The homes are marked "moved in now!" However, it's the luck of the draw. My initial experience was horrible. I paid my holding fee, etc., waited for the home to be "ready!" Went to view the home. Several safety repairs needed before move in. Carpet that was orig... read more
Worst customer service ever! When I asked to speak to a manager, the manager refused to allow the agent to transfer the call. Be very cautious about potentially doing business with this company. I lost $200 in application fees through their "automated" system. If I could give them something less than 1 star I would. Renters beware!!!!!
The property I was renting got taken over by Progress and I have had endless issues ever since. I did a home to home transfer and have had sewage issues in the new house. the issues started over the weekend and dragged on into the following week even though it was supposed to be considered an "Emergency". The same issue came up a few weeks later and they sent the same vendor and he did what I'm sure was a quick fix that will last until the NEXT time the issue arises. The first work order they refused to send anyone for clean... read more
0 STARS. When people say don't rent from this company, they mean it. We have rented twice prior to Progress. Every rental company seems to have bad reviews, but I've recently been connected with Progress and other rental companies. Progress is by far the worst at communication, customer service, quality, etc. (you name it, Progress is worse). Stick with local agencies.We received weekly texts saying our home would be ready on time. The ready-by-date approaches, and we hear nothing. We contact daily for some information, and ... read more
Company does inaccurate accounting and falsifies ledgers to meet their agenda. I highly recommend keeping all records of proof of payments and charges as they will back date and change them to not take accountability and charge as many fees as possible. I am currently taking them to court regarding the falsified accounting and inaccurate ledger with back dating. Stay away from this company , I honestly wouldnt wish this company on my worst enemy. I am going to be breaking my lease soon to leave them behind me.
This ********** company never sent me my first ****. They are affiliated if not probably owned by progress (speculating). I have ALL of my bills set to auto pay so I never log in. I never knew there was a **** due before I received my first one. The bills I receive never show a late amount at all so I never knew. I've never been late or missed any payments other than the one I never got and not anyone from either company has ever reached out before the 3rd time charging me $125. And they won't fix it or do anything. They kee... read more
Progress has taken my application fees multiple times. When asking to receive and explanation of denial, they continue to give blanket statements. The customer service rep was rude when I asked him for an explanation of the denial. They advertise being more lenient about their criteria as well as being open to all breeds of dogs. Even with having no prior eviction, criminal history and good credit score, they will deny the application just to keep the $50 application and take their time returning the $250 hold fee. They requ... read more
Horrible customer service. They don't return calls. Unable to make my rent payments because they disabled my account, Unable to make a phone payment, and my checks were declined and never returned to me, no one reached out to inform me my checks were declined. And because I have been unable to reach anyone to speak to, I am behind 2 months of rent payment. Now a notice of eviction was given to me! After more than 5 years of residing in my rental I am being threatened to be evicted, when for the past 2 months I have been tryi... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.3 star rating with 6,058 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open tomorrow at 8:00 a.m.