This profile has been claimed by the business owner or representative.
Promenade at Las Colinas Apartments
- Apartments
- Irving, TX
About this business
Promenade at Las Colinas offers an elevated apartment living experience on Lake Carolyn with phenomenal amenities and immediate access to shipping, dining, entertainment and employment.
Location details
555 Promenade Pkwy, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter The process was simple. Tools were easy to use. Communication with the person in charge was smooth. I don't have complains. I would recommend it.
Business response:
We're ecstatic to hear that the process was simple and communication was smooth. Thank you for your feedback!
Verified Renter partial pool area lights have not worked in months. in the pool. Office told several times. nice office staff though. Could use carpet clean in hallways. otherwise property is nice
Business response:
Thank you for your feedback! We apologize for the delay in getting the lights replaced but we hope you like the new ones!
Verified Renter There are changes being made to control the misuse of Car Parking which is a very good step. Also we started seeing cockroaches around the community and steps towards to control them would be grateful.
Business response:
We hate to hear you're experiencing pest issues, we have a company that is onsite every Wednesday. Please reach out to the office so we can add you to the pest control list.
Verified Renter Incredible vibes and places to enjoy around. Nice environment and wonderful staff. I would recommend this to everyone I know. Insane pool and gym
Business response:
We're absolutely thrilled to hear you're enjoying the incredible vibes and amenities at Promenade at Las Colinas Apartments. Thank you for the recommendation!
Verified Renter I like it for the most part. Parking is an issue after 7pm but it’s clean and the staff are always helpful. It’s also in a very convenient spot so I always have something to do when I’m bored.
Business response:
We're honored to hear that you like our community and find it convenient. We appreciate your feedback on the parking issue after 7pm.
Verified Renter Promenade has been a wonderful place to call home. The neighbors are friendly and welcoming, with well-maintained amenities and beautiful green spaces. The location is convenient, with easy access to local shops, restaurants, and airport. Overall, it's a safe, vibrant, and supportive community that truly feels like a home away from home.
Business response:
We deeply respect your positive feedback and are thrilled to hear that Promenade at Las Colinas Apartments has been a wonderful place to call home for you. Thank you for sharing your experience!
Verified Renter Apartment complex has poor service as far as the leasing office and management goes, concerns go unaddressed. Maintenance is great and very helpful.
Business response:
We are concerned to hear about the issues you experienced with the leasing office and management. However, we are glad to hear that maintenance was helpful. Please feel free to reach out to us at (972) 444-8924 to discuss your concerns further.
Verified Renter Parking situation needs to improve. Not being able to have visitors park easily is a problem. Also having only 5 street parking spots for an apartment building of this size is not ideal.
Business response:
We are disappointed to hear about the parking situation, and are working on finding a resolution for our residents and their guests. Please feel free to reach out to us at (972) 444-8924 to discuss this further.
Verified Renter recently moved into this apartment, and it’s been a great experience so far. The location is convenient, with easy access to nearby amenities and public transportation. The apartment itself is well-maintained, spacious, and has modern appliances. The management team is responsive and helpful, ensuring any issues are promptly addressed. Overall, a comfortable and enjoyable place to live!
Business response:
We are honored to hear about your great experience at Promenade at Las Colinas Apartments. Thank you for sharing your experience!
Frequently asked questions about Promenade at Las Colinas Apartments
How is Promenade at Las Colinas Apartments rated?
Promenade at Las Colinas Apartments has a 3.9 star rating with 281 reviews.
When is Promenade at Las Colinas Apartments open?
Promenade at Las Colinas Apartments is closed now. It will open tomorrow at 1:00 p.m.