This profile has been claimed by the business owner or representative.
Promenade at Las Colinas Apartments
- Apartments
- Irving, TX
About this business
Promenade at Las Colinas offers an elevated apartment living experience on Lake Carolyn with phenomenal amenities and immediate access to shipping, dining, entertainment and employment.
Location details
555 Promenade Pkwy, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Love it here. Staff is very friendly and always willing to help, the apartments are quiet and cozy, and the amenities are top notch. I plan to stay here for a long time
Verified Renter I am very much satisfied with this apartment. The maintenance team is very friendly and quick in action. Cons: The cleanliness of the entire building has came down. Hope the team will take good actions to keep the apartment and elevators clean.
Verified Renter I’ve been living here exactly 1 month and I absolutely love it. The people are very nice and I love the diversity of people in the community. Looking forward to meeting new people and hopefully making new friendships.
Verified Renter All the staff at the Promenade have been very kind and accommodating throughout my move in process. I'm so excited to begin my residence here!
Verified Renter Llevo viviendo acá poco tiempo, me parece muy cómodo, es pequeño pero tiene lo necesario, los de mantenimiento son amables y te ayudan en lo que necesites, lo único que no me gusta es que dejan que los residentes que tienen perros orinen en todas partes, es incómodo salir al área social en la parte de abajo donde está la mesa de ping pong y que absolutamente todo huela a orine de perro, al igual que la puerta que conecta la mesa de Pool con la piscina. De resto está bien. La verdad deberían mejorar eso con mu... read more
Business response:
Nos tomamos muy en serio sus comentarios. Agradecemos sus amables palabras sobre nuestro equipo de mantenimiento y nuestras comodidades. Abordaremos el problema de los desechos de las mascotas a la brevedad. Gracias por informarnos sobre esto.
Verified Renter The process was simple. Tools were easy to use. Communication with the person in charge was smooth. I don't have complains. I would recommend it.
Business response:
We're ecstatic to hear that the process was simple and communication was smooth. Thank you for your feedback!
Verified Renter partial pool area lights have not worked in months. in the pool. Office told several times. nice office staff though. Could use carpet clean in hallways. otherwise property is nice
Business response:
Thank you for your feedback! We apologize for the delay in getting the lights replaced but we hope you like the new ones!
Verified Renter There are changes being made to control the misuse of Car Parking which is a very good step. Also we started seeing cockroaches around the community and steps towards to control them would be grateful.
Business response:
We hate to hear you're experiencing pest issues, we have a company that is onsite every Wednesday. Please reach out to the office so we can add you to the pest control list.
Verified Renter Incredible vibes and places to enjoy around. Nice environment and wonderful staff. I would recommend this to everyone I know. Insane pool and gym
Business response:
We're absolutely thrilled to hear you're enjoying the incredible vibes and amenities at Promenade at Las Colinas Apartments. Thank you for the recommendation!
Frequently asked questions about Promenade at Las Colinas Apartments
How is Promenade at Las Colinas Apartments rated?
Promenade at Las Colinas Apartments has a 3.9 star rating with 297 reviews.
When is Promenade at Las Colinas Apartments open?
Promenade at Las Colinas Apartments is closed now. It will open at 9:00 a.m.