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Promenade at Las Colinas Apartments
- Apartments
- Irving, TX
About this business
Promenade at Las Colinas offers an elevated apartment living experience on Lake Carolyn with phenomenal amenities and immediate access to shipping, dining, entertainment and employment.
Location details
555 Promenade Pkwy, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Management is slow to fix things here. They wait for months for small things like gym equipment. Community is clean though, however during summer it gets crowded at the pool with non sense noise level.
Business response:
Thank you for taking the time to leave your review. We sincerely apologize for the delay in getting the gym equipment back up and running. Unfortunately, when outside vendor work is required, there can be delays with their arrival, the delivery of parts, and scheduling their return to the site. We're hopeful that our additional portal service will help reduce noise at the pool. Please feel free to reach out to us at (972) 444-8924 if you need further assistance.
Verified Renter this apartment complex and have been pleasantly surprised by its excellent location, safety measures, and cleanliness standards. I would recommend to someone!
Business response:
We are pleased to hear that you have been pleasantly surprised by our excellent location, safety measures, and cleanliness standards. Thank you for recommending us!
Verified Renter Staff was very helpful with move in and account information. Location is clean and tidy. Maintenance has been very responsive. Parking garage has plenty of spots at all times of the day.
Business response:
We're absolutely thrilled to hear about your positive experience at Promenade at Las Colinas Apartments. Thank you for sharing your feedback!
Verified Renter Love the space, and the area is perfect. The front office has been great. Very easy to work with and always willing to assist. Great place to stay!
Business response:
We are honored to hear that you love the space and the area at Promenade at Las Colinas Apartments. Thank you for sharing your positive experience with us!
Verified Renter Great experience living at Promenade so far, the community is very well taken care of and we feel at home. The maintenance has been great and our whole move in process was super organized.
Business response:
Thank you immensely for sharing your positive experience at Promenade at Las Colinas Apartments. We're thrilled to hear that you feel at home and that the maintenance has been great.
Verified Renter My living experience has been great. We have had issues. The property is ver clean and quiet. No issues when placing tickets they are resolved very quickly.
Business response:
We greatly appreciate your positive feedback on your living experience at Promenade at Las Colinas Apartments. Thank you for sharing your experience.
Verified Renter It would be a 5 if parking wasn't an issue. Sometimes the deck gate is left open and visitors are able to come in and park anywhere leaving no spots for residents.
Business response:
Thank you for your review! We hope with our recent parking changes you have been able to find parking.
Verified Renter Beautiful community with many things to do in the area. Walking distance from bars, restaurants, and coffee shops. Beautiful amenities with a gorgeous pool, and rooftop lounge!
Business response:
We're utterly delighted to hear that you are enjoying the beautiful amenities and convenient location of our community. Thank you for choosing Promenade at Las Colinas Apartments!
Verified Renter Everything has been good so far other than the cleanliness of the place. Carpet in halls, elevators, and hallways are gross and smell very bad. Embarrassing when people come over and point out the bad smell
Business response:
Apologies for any inconvenience caused by the cleanliness issue you experienced. We recently had the carpets professional cleaned and hope you have seen the difference.
Frequently asked questions about Promenade at Las Colinas Apartments
How is Promenade at Las Colinas Apartments rated?
Promenade at Las Colinas Apartments has a 3.9 star rating with 281 reviews.
When is Promenade at Las Colinas Apartments open?
Promenade at Las Colinas Apartments is closed now. It will open tomorrow at 1:00 p.m.