Purchase Park 2 Fly Corp (Dummy)

Reena P. 

on Yelp

4 years ago

DO NOT PARK HERE! Waited an hour & 45mins to get picked up with 2 small kids. First time we called we were told it would be 15mins. Second time we called another 15mins. Third time we were told there is only one driver and we would get a call back as to how much longer. No call back. Forth time we were told we would be next & credited back one day's rate to make us feel better! Absolutely ridiculous. Smart Park was there within 5mins every time for 4 other families. Not worth the slightly cheaper rate here! We will never boo... read more

Dfrancisco G. 

on Yelp

4 years ago

Please don't ever park your car here they are the most slow and a lady lost her Key, We wait for 30 minutes just to get us our car back. 

Judith C. 

on Yelp

4 years ago

After a 9 hour flight arrived at JFK. Called for pickup, was told to go to waiting area, waited 1 hour, never came. Had to take a cab to the parking location. Told them that a cab was necessary to get to them since after an hour the shuttle never showed up, they couldn't care less. If you park your car with them be prepared to have to pay for a cab to get to your car. 

D M. 

on Yelp

4 years ago

Unless you want to wait hours to be picked up, stay away from this company. Horrible. Two times now I've had the worst experience. Last night after standing with a hu dred other people...I finally called a cab to take me to the parking lot. Unacceptable. 

Andrea R. 

on Yelp

4 years ago

Beware: The Westchester location is NOT open 24/7, as indicated numerous places (including parts of their own website). They close at midnight, which I learned via text when boarding a plane in Atlanta at 10.30 p.m., two plus hours away. They recommended a cab company that informed me they had no cabs available when I landed and there were no Ubers to be found either. Waited 20 plus minutes trying to find a way to the parking lot. Ended up having to WALK from the airport to the parking lot 3 miles away at 2:00 a.m., carrying... read more

Jennifer W. 

on Yelp

4 years ago

We arrived at JFK at 6 AM after a 5-hour red-eye. We gathered our luggage, and called Park 2 Fly to pick us up. The agent told my boyfriend a driver would "be there shortly." It was 37 degrees and windy. He called back at 6:58 AM and was told, "ten to fifteen minutes." He thanked her, but by the time he called again at 7:15 AM, we were angry, tired, and freezing, and he told her as much. We had seen 3 empty Park 2 Fly vans pass us on the opposite platform. Without apology, she replied that there were "a lot of drop-offs," a... read more

Kelly W. 

on Yelp

4 years ago

I've now had two bad experiences with this service. The first time we missed the shuttle by about 10 seconds; it left while we were getting our suitcases out of the car and wouldn't wait so we almost missed our flight having to wait over 20 minutes for it to return. This time we were left at the airport!! We arrived and I kept calling for a pick up and it kept going to voicemail. We kept trying to call for about 40 minutes and being the last people at the airport had to eventually rely on a limo service who was there to driv... read more

Matthew R. 

on Yelp

7 years ago

I was gonna give this a glowing review. But turns out what they give you as an estimate is not going to be what you're paying. Even if you show up earlier than you put as your expedited return time. Very disappointed. 

T S. 

on Yelp

7 years ago

The savings to park here was not worth the aggravation. We were picked up very quickly from the airport only to wait 30 minutes on the bus b/c other passengers were to arrive as well. I asked them to just send another bus to pick up the other passengers but the driver assured me we would not have to wait long. That was clearly not the case. I voiced my concerns when finally arriving to the lot where my car was parked but the individuals behind the desk could care less. The customer service and professionalism necessary to d... read more