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11370, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stayed 1 day, they tried to charge me for 2 days! I checked in on Oct 14th at 6:10 am, I returned the next day and called for a shuttle waited about 30 min for it, and then was taken to my car. By the time I got to the register to get my key, it was around 7am. I went to pay my bill, and was told that I was charged for 2 days! The lady at the register said that she thought it was weird since I had only been there one day. I questioned it and they called the manager to explain it to me. The manager tried using some insane, ba... read more
Worst remote airport paring company in New York. We waited over 1 hr for a shuttle to show up at airport and watched as 3 shuttles from smartpark passed by. This is the last time we'll ever use purchase park 2 fly again. The staff (Shakira and Jasmine) could have cared less and were just two unapologetic, apathetic employees.
My car was backed into another car , the result is a cracked bumper and broken fog light. after 8 weeks they are refusing to pay for the repair.
Steering away from this place. So much better when it was Park Plus at JFK. Check in and drop off was so so. Waited 20 minutes for a shuttle to get us there. On our return which was 1:30am they said someone will be on the way. 15 minutes later I called back and I was put on hold and forgotten about. Grabbed a cab to their location to get my car and the lady told me she forgot about the call on hold. Really?? Plenty of other places around. Adios!!
This review regards the JFK Park 2 Fly facility. We flew home into JFK at 8PM on Sept. 3, 2021 and as instructed, we called for a pickup once at baggage claim. The van did not arrive until more than 90 minutes had passed. But it wasn't just the lateness in picking us up. We called the number given several times and each time were told the van just left. At one point, the man on the other end became rude and told us if there was nothing further, he had important work to do and hung up. When we got to the parking lot, tw... read more
They do not even deserve one star. The worst experience. After a delay on our flight and sitting on the runway for a while before we could unboard we experienced the worse time with this company. I called to be picked up. They said 10-15 minutes the shuttle would be there. After 1/2 of waiting i called and they said they only had two people working and the driver was stuck in traffic. We then waited another hour to get picked up. During this time i kept calling but nobody answered. No apology from the driver or ... read more
I will NEVER USE THEM AGAIN. They have 3 functions, park my car, take me to the airport and pick me up when the plane lands. They failed at 2 of these. The car was parked and safe. They bungled taking us to the airport and picking us up. Apparently they only have 1 driver so when he gets full you have to wait, you cannot operate this business sthis way. When we landed we called at 11:29 p.m., we were not picked up from our terminal until 12:17 A.M., almost an hour later. No reasons, just lies, he's on his way, he's fu... read more
BE CAREFUL - IMPOSSIBLE TO GET GUARANTEED REFUND ON CANCELLATION BY DEADLINE. Writing this August 2021. I booked a single car parking spot at beginning of May 2021. Within minutes of booking, I realized I had booked the wrong location and needed to cancel. As per their terms and conditions, a customer can cancel with refund within 24 hours of the booking. To do so, you have to email their info@ email address to initiate the refund process. I did this immediately and included my booking reservation details. I have emailed the... read more
Dropped car off 7/12, checkin was quick no issues. Picked up car 7/18 again no issues. When I got home my wife noticed damage to our front passenger side bumper and a scratch on the hood that was not there when we dropped off. Same on us for not doing a walk-around when we picked up car. I called the lot when we were home and was told there was no manager on site and I would have to send an email to the manager's email address which he gave me. That was on the 18th and have received no response. Be careful when you drop of... read more
Purchase Park 2 Fly Corp (Dummy) has a 4.3 star rating with 4,583 reviews.
Purchase Park 2 Fly Corp (Dummy) is closed now. It will open tomorrow at 9:00 a.m.