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Quality Buick GMC, INC.
- Car Dealers
- Albuquerque, NM
About this business
Location details
7901 Lomas Blvd NE, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 1:30 p.m. | |
| Sun | Closed |
I worked with Adam Maestas at quality GMC Buick and he was very knowledgable about all the used cars he showed me. He was patient as I was trying to find the right fit for me and he was professional from the moment I met him! I would highly recommend Adam Maestas to anyone shopping for a new or used car in Albuquerque! I recommended him to my mother in law and he took extra good care of her throughout the entire experience when she purchased her used car. He was never pushy and he really took extra time with her and myself... read more
I worked with Adam Maestas at quality GMC Buick and he was very knowledgable about all the used cars he showed me. He was patient as I was trying to find the right fit for me and he was professional from the moment I met him! I would highly recommend Adam Maestas to anyone shopping for a new or used car in Albuquerque! I recommended him to my mother in law and he took extra good care of her throughout the entire experience when she purchased her used car. He was never pushy and he really took extra time with her and myself... read more
BUYER BEWARE Over a week ago I placed an order for car parts, they never mailed anything, car never got fixed, and I'm fighting with them to get a refund. They do not provide a phone number, they do nothing more than create a tracking number, but they never mail anything. You have to report them to Mastercard or Visa as well as your bank. I filed a complaint with the Texas & New Mexico Attorney Generals office against them for Theft by Credit Card. Still have no product or refund. BUYER BEWARE - SCAM ALERT.
Business response:
We take claims like this seriously and want to clarify the facts for anyone reading. This order was placed on January 15, 2026, and at checkout the customer was provided an estimated USPS Ground Advantage delivery date of January 23, 2026, in accordance with our published shipping and processing policies. The order was processed on the next business day and shipped within that stated delivery window. A USPS tracking number was issued and provided. The tracking status referenced reflects a USPS scanning delay, which can occur... read more
My truck got stolen March 21. A 2018 GMC Sierra. I was confident I had gap insurance to cover the rest of the remaining balance. But they never put it on just a bunch of useless warranties that I never used. Now I'm stuck paying $14000.00 in difference for a truck that I don't even have anymore. Norval Henry and the people that finalize there are a bunch of sleezebags that just care about their commission. Never buying from a big dealer like that again.
Business response:
Thank you for sharing your experience with us, David. We understand how frustrating this situation must be, especially regarding your 2018 GMC Sierra and the insurance concerns you’ve mentioned. While we strive to provide a transparent and trustworthy buying process at Quality Buick GMC, your feedback is invaluable to help us improve. We encourage you to reach out to us directly so we can better understand your situation. Thank you again for your input. Sincerely, The Quality Buick GMC Team
My truck got stolen March 21. A 2018 GMC Sierra. I was confident I had gap insurance to cover the rest of the remaining balance. But they never put it on just a bunch of useless warranties that I never used. Now I'm stuck paying $14000.00 in difference for a truck that I don't even have anymore. Norval Henry and the people that finalize there are a bunch of sleezebags that just care about their commission. Never buying from a big dealer like that again.
Business response:
Thank you for sharing your experience with us, David. We understand how frustrating this situation must be, especially regarding your 2018 GMC Sierra and the insurance concerns you’ve mentioned. While we strive to provide a transparent and trustworthy buying process at Quality Buick GMC, your feedback is invaluable to help us improve. We encourage you to reach out to us directly so we can better understand your situation. Thank you again for your input. Sincerely, The Quality Buick GMC Team
My truck got stolen March 21. A 2018 GMC Sierra. I was confident I had gap insurance to cover the rest of the remaining balance. But they never put it on just a bunch of useless warranties that I never used. Now I'm stuck paying $14000.00 in difference for a truck that I don't even have anymore. Norval Henry and the people that finalize there are a bunch of sleezebags that just care about their commission. Never buying from a big dealer like that again.
Business response:
Thank you for sharing your experience with us, David. We understand how frustrating this situation must be, especially regarding your 2018 GMC Sierra and the insurance concerns you’ve mentioned. While we strive to provide a transparent and trustworthy buying process at Quality Buick GMC, your feedback is invaluable to help us improve. We encourage you to reach out to us directly so we can better understand your situation. Thank you again for your input. Sincerely, The Quality Buick GMC Team
DO NOT GOT HERE!!! THIS PLACE NEEDS TO BE CLOSED DOWN AND IS A LIABILITY TO ALL NEW MEXICANS. I took my car for "special coverage" basically recall. They refused to replace the parts, insisting it was a separate problem. They charged me $600 and insisted my car was good. I picked it up, drove to work and it exploded on me. Nearly causing a massive pile up on I-25. I never had a problem w oil but after they had it, it blew up bc they refused to replace the parts needed which it then failed (diagnosed by 2 mechanics but speci... read more
Business response:
Thank you for providing us with your feedback, Ben. When you originally came into our service department with the check engine light on you mentioned that you though the issue could be that there was a recall on the turbo. Our tech inspected your vehicle and discovered that there was no recall but learned that the pcv system was the issue and needed to be replaced. Our tech replaced the pcv system and your vehicle idled well and passed all other tests that were performed after the repair was made. When you called the next mo... read more
DO NOT GOT HERE!!! THIS PLACE NEEDS TO BE CLOSED DOWN AND IS A LIABILITY TO ALL NEW MEXICANS. I took my car for "special coverage" basically recall. They refused to replace the parts, insisting it was a separate problem. They charged me $600 and insisted my car was good. I picked it up, drove to work and it exploded on me. Nearly causing a massive pile up on I-25. I never had a problem w oil but after they had it, it blew up bc they refused to replace the parts needed which it then failed (diagnosed by 2 mechanics but speci... read more
Business response:
Thank you for providing us with your feedback, Ben. When you originally came into our service department with the check engine light on you mentioned that you though the issue could be that there was a recall on the turbo. Our tech inspected your vehicle and discovered that there was no recall but learned that the pcv system was the issue and needed to be replaced. Our tech replaced the pcv system and your vehicle idled well and passed all other tests that were performed after the repair was made. When you called the next mo... read more
DO NOT GOT HERE!!! THIS PLACE NEEDS TO BE CLOSED DOWN AND IS A LIABILITY TO ALL NEW MEXICANS. I took my car for "special coverage" basically recall. They refused to replace the parts, insisting it was a separate problem. They charged me $600 and insisted my car was good. I picked it up, drove to work and it exploded on me. Nearly causing a massive pile up on I-25. I never had a problem w oil but after they had it, it blew up bc they refused to replace the parts needed which it then failed (diagnosed by 2 mechanics but speci... read more
Business response:
Thank you for providing us with your feedback, Ben. When you originally came into our service department with the check engine light on you mentioned that you though the issue could be that there was a recall on the turbo. Our tech inspected your vehicle and discovered that there was no recall but learned that the pcv system was the issue and needed to be replaced. Our tech replaced the pcv system and your vehicle idled well and passed all other tests that were performed after the repair was made. When you called the next mo... read more
Frequently asked questions about Quality Buick GMC, INC.
How is Quality Buick GMC, INC. rated?
Quality Buick GMC, INC. has a 4.2 star rating with 2,062 reviews.
When is Quality Buick GMC, INC. open?
Quality Buick GMC, INC. is closed now. It will open at 7:00 a.m.