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Quality Buick GMC, INC.

4.2

About this business

Your local ALBUQUERQUE dealership. Quality Buick GMC welcomes you to explore a wide selection of vehicles. Don't forget to walk through our inventory of factory certified pre-owned vehicles, service, parts, and collision repair department. We are proud to serve ABQ and New Mexicans, abroad who've trusted Quality Buick GMC by DiLorenzo since 1957. As a local family owned and operated Albuquerque dealership, we are committed to integrity, the best value for your dollar, and benchmark service to you as our guest. We invite eve... read more

Location details

7901 Lomas Blvd NE, Albuquerque, NM, 87110, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 1:30 p.m.
SunClosed
4.21,976 reviews
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Curtis R.'s profile image
Curtis R. 
rating
7 months ago

They ran my credit without me filling out a credit app in person. Applied for prequal in GM Financial website. The prequal is not supposed to affect credit. Stay clear of this place and their shady practices. When confronted with this information they were extremely rude and hung up on me. Update: Upon speaking to them again I was told that GM Financial ran the hard pull, but in the dealership name? I don't think so. GM Financial would not explicitly state the prequal would not affect credit if it in fact did. That open... read more

Steve S.'s profile image
Steve S. 
rating
a year ago

Absolute terrible Customer Service Department! We have called to schedule service and left several voicemails and no one ever answers in the Service Department. Their voicemail states "We will call you back in 30 minutes." They NEVER call back. We have left many messages and always get the same "We will call you back in 30 minutes" and never get a call back. Talked to the receptionist about this problem and they were no help either. Terrible Customer Service and even worse Customer Service from the actual Service Depar... read more

Steve S.'s profile image
Steve S. 
rating
a year ago

Absolute terrible Customer Service Department! We have called to schedule service and left several voicemails and no one ever answers in the Service Department. Their voicemail states "We will call you back in 30 minutes." They NEVER call back. We have left many messages and always get the same "We will call you back in 30 minutes" and never get a call back. Talked to the receptionist about this problem and they were no help either. Terrible Customer Service and even worse Customer Service from the actual Service Depar... read more

Steve S.'s profile image
Steve S. 
rating
a year ago

Absolute terrible Customer Service Department! We have called to schedule service and left several voicemails and no one ever answers in the Service Department. Their voicemail states "We will call you back in 30 minutes." They NEVER call back. We have left many messages and always get the same "We will call you back in 30 minutes" and never get a call back. Talked to the receptionist about this problem and they were no help either. Terrible Customer Service and even worse Customer Service from the actual Service Depar... read more

Belinda I.'s profile image
Belinda I. 
rating
a year ago

I wouldn't take my Wheelbarrow to them. The person doing detailing is a complete moron. Prices are inflated and quality is extremely poor. Use them at your own risk. 

Belinda I.'s profile image
Belinda I. 
rating
a year ago

I wouldn't take my Wheelbarrow to them. The person doing detailing is a complete moron. Prices are inflated and quality is extremely poor. Use them at your own risk. 

Belinda I.'s profile image
Belinda I. 
rating
a year ago

I wouldn't take my Wheelbarrow to them. The person doing detailing is a complete moron. Prices are inflated and quality is extremely poor. Use them at your own risk. 

Peggy A.'s profile image
Peggy A. 
rating
2 years ago

I took my in for a oil change and a burnt out headlight. They called 2 hours later and said it was ready. When I arrived to pick it up I checked the headlight and it had not been fixed. They said I had to start my process all over again and it took another 2 hours. The checklist they gave me even showed it was checked off as ok. This makes me feel like they do not do a thorough job Why bother with a checklist if they don't really check it. This is the first time I took my car to a dealer for service. I will think twice bef... read more

Peggy A.'s profile image
Peggy A. 
rating
2 years ago

I took my in for a oil change and a burnt out headlight. They called 2 hours later and said it was ready. When I arrived to pick it up I checked the headlight and it had not been fixed. They said I had to start my process all over again and it took another 2 hours. The checklist they gave me even showed it was checked off as ok. This makes me feel like they do not do a thorough job Why bother with a checklist if they don't really check it. This is the first time I took my car to a dealer for service. I will think twice bef... read more

Frequently asked questions about Quality Buick GMC, INC.

How is Quality Buick GMC, INC. rated?

Quality Buick GMC, INC. has a 4.2 star rating with 1,976 reviews. 

When is Quality Buick GMC, INC. open?

Quality Buick GMC, INC. is open now. It will close at 6:00 p.m.