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Rancho Penasquitos Senior Living
- Assisted Living Facilities
- San Diego, CA
About this business
Location details
12979 Rancho Peñasquitos Blvd, San Diego, CA, 92129, United States
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This has been a rough time for my mom but also for myself. PQSL has made the transition as smooth as can be. Most of my dealings have been with the sales director. She has been professional, polite, attentive and punctual throughout the whole process. I have dealt with the business office manager a few times and he is very helpful, polite and positive. The front desk gal is professional and very nice. A good start to walking in the building. The maintenance guy and has been super helpful with assorted small things and is alw... read more
My dad has absolutely loved his experience at Rancho Peñasquitos Senior Living. The new team of directors has made such a positive impact—the Executive Director is incredibly involved, approachable, and transparent, which gives families real peace of mind. The community has a strong presence of veterans, which creates a unique bond and sense of belonging for the residents. The care, engagement, and welcoming environment make it truly stand out as an outstanding assisted living community. I highly recommend Rancho Peñasquitos... read more
The staff was friendly and took care of him. The management listened and if any problems came up, it was taken care of right away. The caregivers made sure my dad had everything he needed. If he was low on something they would call and let me know. Communication was good. My dad liked it there and the staff was always stopping in to talk to him.
Business response:
Mary, thank you for sharing these kind words with us about our community. It means the world to our team at Rancho Penasquitos Senior Living!
My mother has lived here for several years and the last 2 years have been especially good. As her need for more personal care has increased, the caregivers have stepped up their attention to her personal cleanliness and to that of her room. Even with her lack of mobility, they make sure she is included in the activities as she is able. The staff is very kind and patient but of most importance is their competence and attention to her needs. The smaller size in number of residents and of the facility itself has been a very goo... read more
Business response:
Thank you Robin for your positive recommendation of Rancho Penasquitos Senior Living! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Just wanted to praise RP Senior first floor memory care! I needed to pickup my dear friend for an early morning doctor's appointment. I needed to leave at 7:00 AM. Everything was flawless and I checked out at 7:01. This took professional teamwork and planning and communication within the facility. Floor Supervisor, care givers, med technician and even the maintenance supervisor all had to know their job and work as a team. They made it look easy. Thank you! Thank you!
Business response:
Larry, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Rancho Penasquitos Senior Living.
My sister started in the assisted living facility. When she got the diagnosis of Alzheimer's, we moved her to the Memory Care Unit. She is doing fine, the staff keeps me updated about her condition. Every staff member I have interacted with has been very supportive, positive and helpful. I have a great relationship with the Executive Director who always responds to my questions in a timely manner. Our family is very happy with Pacifica Rancho Penasquitos.
Business response:
Anonymous, thank you for sharing these kind words with us about our community. It means the world to our team at Rancho Penasquitos Senior Living!
I like most that they are friendly and inviting and I feel mom is genuinely cared for. They could definitely improve on food being more nutritious, physical activities and getting the residents outside, communication to family members about the residents.
Business response:
We sincerely appreciate feedback, especially that you appreciate how your mom is genuinely cared for. Our hardworking staff are passionate about what they do but there is always room for improvement. We will discuss your comments with the dining and activities staff.
The facility was nicely decorated when we first brought our mother there. However, there was a new décor implemented, which was more sterile, modern and cold in my opinion. That was the only negative thing about the facility that I had. The staff was outstanding in their commitment and compassion for the residents.
Business response:
Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Rancho Penasquitos Senior Living.
My dad resided at Pacifica and was here for just 2 months. The staff, facility and amenities are very nice. We decided to move him to Texas because it’s $[removed]k cheaper but besides that we would’ve stayed longer.
Business response:
Thank you Aleisha for your positive recommendation of Pacifica Senior Living Rancho Peñasquitos! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Frequently asked questions about Rancho Penasquitos Senior Living
How is Rancho Penasquitos Senior Living rated?
Rancho Penasquitos Senior Living has a 4.3 star rating with 160 reviews.
When is Rancho Penasquitos Senior Living open?
Rancho Penasquitos Senior Living is open now. It is open 24/7.