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At Rancho Penasquitos Senior Living, we offer comprehensive Independent Living, Assisted Living, and Memory Care programs designed to provide residents with an ideal balance of support and independence tailored to their unique care needs, making it possible to live each day to the fullest with total peace of mind.
12979 Rancho Peñasquitos Blvd, San Diego, CA, 92129, United States
Get directionsOverall you get a lot for the price here. We have just been disappointed with the amount of turnover in the staff and also with the taste and variety of the food that is served to residents. But I would recommend Pacifica Senior Living Rancho Penasquitos to others looking.
Business response:
Dear Dena, Thank you for your positive comments about our community. We will take the constructive comments and discuss them with the staff. We appreciate your recommendation of our community.
I can promise you that this is a fantastic location! I went because I was seeking for a place for my mum. The facilities are spotless, and the personnel, particularly the Executive Director, is quite pleasant. He was really helpful and knowledgable about the amenities. We felt completely at ease and trusted the director with our mother's requirements. It was quite clean, with polite employees and a tranquil atmosphere. Both Pacifica Senior Living Rancho Penasquitos and [removed], where my other relatives live, come highly re... read more
Business response:
Hi Abirra K Nartel, thank you for sharing this positive review about your experience with our community! Here at Pacifica Senior Living Rancho Penasquitos, we always strive for top-quality service and are glad we could provide it for you.
It's very difficult to get ahold of anyone there via phone. And there's no way (that we know of) to reach staff via email to see if anything is needed like Depends, wipes etc. we never know. And even when we visit there's a 50/50 we'll see anyone in charge in memory care section to ask questions. Nothing really specific they could improve on with the food, I think my loved one is just a picky eater.
Business response:
It's very difficult to get ahold of anyone there via phone. And there's no way (that we know of) to reach staff via email to see if anything is needed like Depends, wipes etc. we never know. And even when we visit there's a 50/50 we'll see anyone in charge in memory care section to ask questions. Nothing really specific they could improve on with the food, I think my loved one is just a picky eater.
One thing I wish is that there were a few more activities for the Memory Care residents. We picked this community because, of cost, location, ease of parking, and expected activities.
Business response:
Thank you for your 5-star review!
Overall, this is a very good facility. Mom is in memory care. Memory care doesn't have a nurse there regularly, it seems to be just med techs. Upon returning from hospital stays, it would have been helpful for a nurse to be available for her to assist with wound care and things the med techs can't do. I knew this information already, but didn't realize it would matter so much until mom returned from the hospital and needed that extra care. Also, they keep all of the doors closed by policy, but it would be nice for mom to be ... read more
[name removed] greeted us with warmth and knew the names of all the residents. The facility was clean and well organized
Business response:
Your feedback and 4-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
I think they're getting there; meaning, when we first began enrolling the community was known as Atria and when we finished signing up it was then Pacifica. I initially asked about activities and was informed that their activities director left and they were trying to get someone else. They don't seem to be doing anything for memory care residents right now. They've been kind of grouping them together to watch TV in common areas. They've lost a lot of staff and they're trying to replace a lot of staff. The people I've met se... read more
Business response:
Your feedback means a lot to us. Thank you for taking the time to leave this review for our community!
We found the staff to be really friendly, the whole move in process was all nice and easy. The business staff and their website for us trying to pay bills is not very good at all. Other than that the facility itself is really nice and our loved one enjoys it here. They are in the middle of changing ownership, so there is a transition period going on at the moment.
I toured this community and liked it. We chose another community because there was no secured path or garden for my loved one to take a walk. we noticed that the residents were walking around in the parking lot and that wouldn't work for us, as my mom has a walker.
Business response:
Thank you for your 5-star review!
Rancho Penasquitos Senior Living has a 4.5 star rating with 139 reviews.
Rancho Penasquitos Senior Living is open now. It is open 24/7.