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Red McCombs Ford
- Car Dealers
- San Antonio, TX
About this business
Location details
8333, I-10, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 9:00 p.m. | |
| Tue | 08:30 a.m. to 9:00 p.m. | |
| Wed | 08:30 a.m. to 9:00 p.m. | |
| Thu | 08:30 a.m. to 9:00 p.m. | |
| Fri | 08:30 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I bought all my cars from Red McCombs Ford. Service dept. won’t touch my car, 2008 Mustang Bullitt with an ECM problem. Told to go somewhere else without looking at my car. Very disappointed with these people. And after I bought 4 vehicles from them. If it’s warranty work, it got fixed. But cause it’s over ten years old, they don’t touch it. I’ll be buying my next Ford from some place else.
I took my truck to service dept to get A/C diagnosed. Was told I needed a new expansion valve. Warranty covered the repair and I got charged just the deductible. The problem is my A/C compressor clutch still cycles on and off every 10 seconds. I’ve been back 4-5 times. One of those times they told me my recirculation motor was the issue however other auto shops told me that it has nothing to do with the cycling of my A/C clutch. Also my cooling fans stay on as soon as I start the truck and stay on anytime I have the A/C on. ... read more
They tried to mislead me with the trade-in.
Business response:
Hi, Arturo - thank you for sharing your feedback with us. We regret that you did not have a 5-star experience at our dealership. We strive for excellent service and hope you can give us a call at (210) 996-2678 to help us understand what we could have done better! -The Red McCombs Ford Team
If you want good service for your vehicle, I would look elsewhere. Both times I have taken my vehicle here the service has been bad. I have always had to take it to another dealership to get it fixed.
Business response:
Hi, Derek -thank you for sharing your feedback with us. We regret that you did not have a 5-star experience at our dealership. We strive for excellent service and hope you can give us a call at (210) 996-2678 to help us understand what we could have done better! -The Red McCombs Ford Team
I Would never recommend red McCombs the try poking my eyes out won't even call me back when they say they will call them piece of garbage. I purchased a raptor from red McComb's was thinking of getting another truck from them now they lost a customer.✌🖕💯
Business response:
Hi, Jesus - thank you for sharing your feedback with us. We regret that you did not have a 5-star experience at our dealership. We strive for excellent service and hope you can give us a call at (210) 996-2678 to speak more about your experience! - Alex Lind, E-Commerce Director, Red McCombs Ford
Absolutely horrible experience with this dealership. They lie and are extremely crooked in their standard practices. Abel Ramirez to point out is extremely manipulative and the New car sales Director is equally deceiving. They think folks are not intelligent to understand both legal and immoral situations. Arrogance is the driving force behind their motivation they found the wrong client in me. I will take this situation all the way up the chain in a matter of principle.
I’ve owned my brand new car for less than 6 months and already have chipped and broken buttons within the car. When I took it to get fixed at the dealership, I was given a timeline of one day to get fixed and then I arrived and was told it would actually be 3-4 days and I would be responsible for the rental. I have a recall on the backup camera and was also told that the dealership wasn’t responsible for the rental and I’d have to get it on my own. I would have figured out a way to have transportation for 4 days, had I been ... read more
Business response:
Hi, Chelsea –thank you for sharing your feedback. Unfortunately we are only able to repair what Ford Motor Company approves us to. If you would like us to open a case with Ford and try to get them to approve the claim we would be happy to do so. Please contact me directly at (210) 996-2678. Thank you – Shawn Barry, General Manager, Red McCombs Ford
We purchased an Acura MDX and didn't know and wasn't told, that there was only 1 key fob for the cat until AFTER we signed the paperwork! After going around and around I'm sick paying an additional $600 for a 2nd key fob. I'm planning on spreading the word. What a DIRTY, SNEAKY & EXPENSIVE lesson!
Wasted my time after being assured the manager would be able to make a deal work. Came back with such a ridiculous offer that I just had to leave.
Business response:
Hi, Jesse —thank you for sharing your feedback with us. Customer service is very important to us, so we are very sorry you did not receive the level of service we are dedicated to providing our customers. We are sorry for wasting your time and any frustration this may have caused you. If you need anything, or have any other questions please feel free to call me directly at (210) 996-2678 . – Alex Lind, E-Commerce Director, Red McCombs Ford
Frequently asked questions about Red McCombs Ford
How is Red McCombs Ford rated?
Red McCombs Ford has a 4.4 star rating with 11,339 reviews.
When is Red McCombs Ford open?
Red McCombs Ford is open now. It will close at 8:00 p.m.