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Red McCombs Ford
- Car Dealers
- San Antonio, TX
About this business
Location details
8333, I-10, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 9:00 p.m. | |
| Tue | 08:30 a.m. to 9:00 p.m. | |
| Wed | 08:30 a.m. to 9:00 p.m. | |
| Thu | 08:30 a.m. to 9:00 p.m. | |
| Fri | 08:30 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Well first reason is when i bought my used F350 Dually it had a check engine light on. When i asked the salesman he took it back to service and came back and said it was because the DEF was empty and it would reset itself after a few miles. That did not happen so i took it back and they cleared the code but it came back on. At this point i took it somewhere else and they told me the code reasons and it wasn't empty DEF. I took at back to McCombs service department and they wanted to charge me over $3k to fix it. after some d... read more
Terrible dealership from sales to service! Do not go there!
I WOULD RECOMMEND THIS SERVICE DEPARTMENT HIGHLY!!!Just as I can put in a complaint I can say when the retailer has corrected any misunderstanding. The Service Mgr. Jesse Suniga contacted me and assured me that his department would take care of any problems that I have with my truck. And they went above and beyond to help with a part that was on back order. Mr. Suniga we appreciate your quick response and we will be glad to work with you and your mechanics again.
Unfortunately, Mccombs has really disappointed me. I purchased a new 2017 Ford Fusion from McCombs and have started having issues with the battery draining overnight for no reason. Its something that happens sporadically so it happens sometimes day to day and sometimes it may go a week without occurring. I have done some research on the web and this is an issue that has been occurring with the Fusion and the source or cause is not specifically pinpointed but there are service messages advising maintenance technicians solu... read more
I made it clear to the sales rep. if you can't get the deal done don't waste my time bringing me in. I went in with no deal.
Last time I took my truck for a filter and oil change, filter wasn't changed. My recommendation is mark your filters because management backs their techs, not the customer. Very disappointed, I trusted them 100%.
Modern day Bait and Switch. This is what happened to me at Red McCombs Ford. Here’s how they do it. They send you an email from your sales guy (I’ve leased three vehicles from them and my sales rep is Phillip Cohen), saying that as a customer in good standing you’re eligible for an Early Lease Trade-in. Sounds simple enough, right? You’re a month or two away from being done with your lease contract, in good credit standing and under your contractual mileage. You say, “sure why not, I’ll turn in my car for a new one.” Y... read more
RecommendedTrying to get an appointment for service at Red McCombs Ford off IH 10. Left 1 message each Monday during summer break. Never returned my call. Called Ford and they got me right through. I then spoke to a service advisor and he stated they would not be able to replace my airbag (safety recall which may cause death) for six months. Called ford back and they put me in touch with Ford West. I have an appointment one week from today. WTH! Never going back to I 10 location.
Bought a car from them that apparently they did not have a title for and now the delay to get the title is a huge problem for me. this was 4 weeks ago now I'm having to leave the state with no title. TODAY NO ONE IS THERE TO TAKE MY CALL. SO SORRY I DID BUSINESS WITH THEM.
Frequently asked questions about Red McCombs Ford
How is Red McCombs Ford rated?
Red McCombs Ford has a 4.4 star rating with 11,857 reviews.
When is Red McCombs Ford open?
Red McCombs Ford is closed now. It will open at 8:30 a.m.