Claimed

Rehab Medical of Cincinnati, Inc.

5.0

Medical Supplies
Cincinnati, OH

About this business

Rehab Medical is a mobility equipment provider that specializes in Complex Rehab Technology (CRT). CRT is the configuration of mobility equipment that requires custom fitting, design, adjustment, and programming to meet the unique needs of each patient. Rehab Medical strives to improve lives through CRT with its team of experienced assistive technology professionals (ATPs) who utilize innovative technology to help patients regain their independence. Since the company was founded in 2005, Rehab Medical has helped more than... read more

Location details

1150 W 8th St., #110, Cincinnati, OH, 45203, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

5.040 reviews

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Chris F

on BBB

a year ago

The most friendly and knowledgeable people you will find anywhere.

Kelly C

on BBB

a year ago

My power chair stopped fully charging. I called ***************************** go to work. From the ladies that took my information to ********, my repair tech they were so professional and kind. I needed my chair for an important trip and I got my **************** came out the same day & repaired it. Thank you all so very much for getting me ready for a wonderful trip with my wonderful husband & adorable niece?? God bless each and everyone of you! You have an amazing organization & awesome staff members!!!!

Business response:

Thanks for your feedback is it greatly valued. We are happy that we hit our **** which is to create positive customer experiences. We are here to serve you and Improve the lives of our customers. Please don't hesitate to contact us with any questions.

Herbert P

on BBB

2 years ago

Rehab Medical did a great job getting my mother a wheelchair. Once they entered the picture, they worked with her doctor to make sure she got the chair she needed.

Business response:

Thank you, *******, for your review! We love that you had such a great experience, and appreciate you taking time to let us know. Our mission to #improvelives is to help our customers get the mobility equipment they need in a timely manner with great customer service along the way. We hope your mother loves her new equipment and look forward to serving her again in the future.

Susan W

on BBB

2 years ago

*************************, my sales rep, went above and beyond to help me get a power wheelchair. He contacted my physician multiple times to write letters to my insurance company about the medical necessity of the chair. After I received a denial, I appealed, was denied again and ultimately they paid for my wheelchair. I would have given up after the first denial. I am so grateful for Phils tenacity. In addition, he returned calls quickly. It took 4 months, but it was worth the wait.After delivery of my wheelchair, I have h... read more

Business response:

Thanks for your feedback, it is greatly valued. We are happy to know that we hit our goal which is to improve your life with quality equipment and excellent customer experience. Please don't hesitate to contact us for any future inquiries.

Zan C

on BBB

3 years ago

Our doctor ordered this wheelchair for my wife knowing it would benefit her during her long rehab journey ahead, and he was right! This chair is VERY well built, fits her perfectly, and is extremely easy to tear down for any type of transportation - wow, we love it!

Business response:

Thanks for your review. Your feedback is greatly appreciated. Our Mission is to Improve the Lives of our Customers. We are happy that we hit the ****. If there are any other mobility needs or inquiries please don't hesitate to contact us. Thank You.

Gala E

on BBB

3 years ago

The friendliness and helpfulness of the staff was happiness on my point.

Business response:

Thanks for your review. Your feedback is greatly appreciated. Our Mission is to Improve the Lives of our Customers. We are happy that we have hit the ****. If you have any additional mobility needs or inquiries please don't hesitate to contact us. Thank You.

Revia H

on BBB

3 years ago

Everyone at Rehab Medical have been very helpful and friendly, staying in close touch until the process was completed. My request for an electric scooter was sent to the wrong place. Once I was able to find the correct company, ***** in Rehab customer service set up an account for me and told me the steps to take from there. She also contacted ***** (the field contact) with my information and he took over the process from there. I was able to contact him at any time if I had any questions. He set up the rehab therapy locatio... read more

Business response:

Thank You for your feedback, it is greatly valued. We are happy that we hit our mark which is to Improve Lives. At Rehab Medical we are committed to ensuring that our customers are satisfied. Thanks.

Catherine V

on BBB

3 years ago

**** in ************ ******* and the whole team has been amazing. I have MS and this was my first custom wheelchair that was made for me. I LOVE the fact I was able to chose the color (***********) and that the cushions are for my body. **** and the team went above and beyond to help me get things going. From start to finish this has been a dream situation,I would highly recommend Rehab Medical ************ *******. Oh Not only knowledgeable, *** very respectful every step of the way. From ***** to delivery "********".

Business response:

Thank You for your feedback. It is greatly valued. We are happy to know that we have hit our mark which is to Improve Lives. At Rehab Medical we are committed to ensuring our customer's satisfaction. Thanks.

Howard L

on BBB

3 years ago

Rehab Medical - ********* has been awesome to arrange and deliver a specialized wheelchair for my mother. All of the staff has been very professional, friendly, and helpful. There was fantastic service after the sale as well, sending a technician out if there were any adjustments required. Definitely would recommend highly to others!

Business response:

Thank You for your feedback. It is greatly valued. We are happy to know that we have hit our mark which is to Improve Lives. Your mobility independence is very important to us.