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Rehab Medical of Cincinnati, Inc.
- Medical Supplies
- Cincinnati, OH
About this business
Location details
1150 W 8th St., #110, Cincinnati, OH, 45203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service, with pleasant staff!! The first phone call through delivery, and accommodating my wheelchair needs, the staff explained every detail of my chair.
Salesman named ***** was terriffic. He stayed in touch during the whole process and made sure we were happy. Would allow them to supply us again if the need arises. Good company!
Business response:
Thank you Mr.L** for taking the time to give us a review. At Rehab Medical it is our mission to improve lives. We are happy to know that you received a positive customer experience which is what we strive for with every contact. Thank You.
Company very professional and easy to work with. Great customer servive
Business response:
Dear Ms. L***, It is our pleasure to serve you and strive for customer satisfaction. Our Mission is to Improve Lives. We thank you for taking the time out to give us a positive review.
You guys and girls are great!!! The Machine is great It's fast, it goes all over the yard , it's just what i needed after 2 years in a manual wheelchair, your field worker was great in helping me learn the operation of this High tech machine, Thank You All At Rehab Medical, Sincerely ********* P*****
Business response:
Thanks for your review. At Rehab Medical We are 100% committed to your satisfaction with our products and service. Your feedback is greatly valued.
Rehab medical took a long time delivering the wheelchair. If ****** the technician wasnt so wonderful I wouldnt recommend them.Communication with the company ***** too but the quality of the wheelchair is excellent.
They do not assist You in getting the paperwork You need to order Your wheelchair. When My wheelchair finally came in they scheduled a delivery for 2 weeks out. They said it will take time to build. The day before it was suppose to come they called and said I needed to reschedule My delivery appt to an afternoon not morning or wait till next week. The day of delivery nobody showed so we called the office and they said it will be delivered on sat. Well sat no delivery. ************. Bad business. Will be contacting ******** o... read more
Business response:
Thanks for your feedback. We do apologize for your service experience and the inconvenience caused. At Rehab Medical our goal is to create positive service experiences. I called and left you a voicemail. I am showing that your chair was delivered. I look forward to your return call. We will be working to resolve all issues with the service received and with your equipment. Thanks.
Worst experience of my life we have medical all I do is lie to you and ************* they shouldn't even be in business the way they do business I got to chair this of power chair is not even right and they don't even care and they will not fix it or anything else I'll be surprised if it lasts a year supposed to last five this place is that joke **** and ******* in *********** are both a bunch of lying teeth
Business response:
We do apologize for your service experience. Our goal is to provide positive customer experience on every interaction. A customer experience specialist will be reaching out today to resolve your equipment issues.
I finally received my wheelchair after a year and a half of waiting. One week after I received it it stopped working. It has been 3 months and they still have not come out to service my wheelchair. Then they finally decide to come out to look at my wheelchair and he says my house is too dirty for him to work on my wheelchair so he refused to even come in the house. My house is not that dirty I just have dogs. He can hear the dogs locked up and said he was scared of the dogs and I assure them they're locked up in a bedroom bu... read more
I have had the worst customer service from this company. It has taken over 2 months to receive my wheelchair cushion and once I did receive it, it was the cheapest cushion they could have sent. Once I received it the delivery person took the cushion out of the box, handed it to me and left after I signed for it. He did not let me try it to see if it was the correct cushion or to see if it was comfortable, needless to say it 10 times worse than the 10 month old cushion that I had. I should have been hesitant to order another ... read more
Business response:
Thanks for your feedback. We do apologize for the cushion and service experience. I have spoken with the customer and advised that we have a ticket in process to resolve his issues. I will keep him updated. At Rehab Medical we are committed to resolving all issues in a timely manner.
Frequently asked questions about Rehab Medical of Cincinnati, Inc.
How is Rehab Medical of Cincinnati, Inc. rated?
Rehab Medical of Cincinnati, Inc. has a 4 star rating with 318 reviews.
When is Rehab Medical of Cincinnati, Inc. open?
Rehab Medical of Cincinnati, Inc. is closed now. It will open tomorrow at 9:00 a.m.