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Relax The Back

4.9

About this business

Location details

1425 Montgomery Hwy, #129, Vestavia Hills, AL, 35216, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.9276 reviews
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Jon B.'s profile image
Jon B. 
4 days ago

Best thing I’ve done post surgery was the relax the back chair. When nothing works to relax the pain and discomfort, this chair unloades the spine and provides options on heat with or without massage. Great product!? 

Business response:

I’m so glad to hear your new zero gravity recliner is helping you after your surgery. That chair will definitely give you spinal decompression. Please let me know how else I can help and thank you very much for taking time to share your experience. 

Deborah B.'s profile image
Deborah B. 
a week ago

Bob was extremely welcoming, helpful, and knowledgeable about the products, desks and chairs. He provided opportunities to sit in several chairs and situated them in the best comfort level. Also, he showed us a variety of beautiful chair pictures and all the different up grades and colors available. I am very excited about the desk and chair I purchased. Thank you Bob Bast Regards, Debbie Blalock 

Business response:

Thank you so much Mrs. Blalock. I appreciate you taking time to share your experience yesterday in the showroom. I am so glad we could find you the perfect options for your new home office. Everything is on order and I will let you know as soon as I receive it and we will set up delivery. Please let me know how I can help with other spinal care needs. Have a great weekend. 

Melanie B.'s profile image
Melanie B. 
3 weeks ago

I purchased one of these chairs about 35 years ago and I still sit in it. As I’ve gotten older, I need a little more options like the heated back and the electric. Features. Mr. Bob Duncan was great and made my decisions easy! I can’t believe I just paid almost $5000 for a chair! Ouch! 

Business response:

Thank you so much for the wonderful review and taking time to share your experience today. The purchase order has been sent in and I will keep you posted on when it arrives. I will assemble it and personally deliver it as soon as possible. Have a great rest of the day. 

Butch R.'s profile image
Butch R. 
a month ago

Bob Duncan’s attention before and after my purchase has been outstanding!! Very pleased with the delivery and installation and the care taken during the process. 

Business response:

Thank you for taking time to review your experience. I am so glad you’re enjoying your new Quantum premium full body massage chair. As you know, I’m always available for any questions or any help needed. Please come see me for other wonderful spinal care products. 

Matt J.'s profile image
Matt J. 
a month ago

Bob is the bomb. Have worked with him in the past, he's an asset to the company. Friendly, very knowledgeable about all of the products, patient, accommodating in all aspects from beginning to end. Takes pride in what he does. Highest possible recommendations. 

Business response:

Wow, thank you for the kind words. It’s always great working with you to show you all the options that are available in our showroom rooms. Helping great customers like y’all is what makes owning a relaxtheback franchise so rewarding. Please let me know when I can help. 

Connie N.'s profile image
Connie N. 
2 months ago

Bob was very helpful, informative, and patient as I wasn’t sure which pillow would be best. I appreciated his knowledge on the products sold. 

Business response:

It was great to have you in the showroom. I’m glad we could look at all the pillow selections and find one that will work for you. Tell Dr. Jones I said hello and let me know how I can help. 

Janet F.'s profile image
Janet F. 
2 months ago

Explained all my options and was very knowledgeable and friendly! 

Business response:

Thank you for taking time to review your experience. It was wonderful to have you in the showroom. Please let me know if there’s anything I can ever do to help. 

Lora M.'s profile image
Lora M. 
2 months ago

Bob was soooo helpful, knowledgeable and courteous. Nice doing business with him. Highly recommend. 

Business response:

Thank you so much for taking time to review your experience. It was great talking with you and getting you set up with your new lumbar support. I have sent the purchase order in and as soon as you receive the product, please call me if you have any questions or need help getting that fitted. Have a great weekend. 

Jan O.'s profile image
Jan O. 
2 months ago

Employee was very knowledgeable and helpful I would recommend to others needing their services 

Business response:

It was very nice to show you the different cushion selections while you were in the showroom. Thank you for taking time to review your experience. Please be safe when traveling down to Florida. As always, please contact me directly if I can help with any other spinal care products. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 276 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.