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Relax The Back
- Furniture Stores
- Vestavia Hills, AL
About this business
Location details
1425 Montgomery Hwy, #129, Vestavia Hills, AL, 35216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Just what I wanted.
Business response:
Thank you for taking time to review your latest purchase. As a longtime customer I truly appreciate your business. As always, let me know how I can help with other spinal care products.
The entire experience was amazing from beginning to end. We love our massage chair. I am certain our whole family will benefit from the workout we receive. Best investment we have made in ourselves in a long time.
Business response:
So glad you’re enjoying the new chair. It was great working with you all during the selection and going through the different options. Please let me know if there’s anything else I can help with. Happy holidays.
Bob was very informative and gave me a lot of good advice on the items I bought.
Business response:
It was great showing you all the different therapeutic products in the showroom. Thanks for taking time to review your experience. As you know, just let me know how else I can help.
Y’all rock! We got great personal attention and Bob made us feel comfortable…not just with the chair, but our understanding. No hard-sell, no mumbo-jumbo. I recommend RtB to anyone considering a massage chair, recliner or other back and muscle therapeutic furnishings.
Business response:
Wow, thank you for the great review. It sure was nice working with you on the massage chairs. As soon as they are ready for delivery, I will be in contact. As you know, please let me know how else I can help.
Friendly, professional and knowledgeable. We will continue shopping here and sharing you with friends.
Business response:
It was great to see you in the showroom again today. Thank you for the wonderful review and taking time to refer our products to others. Please let me know how else I can help with your spinal care needs.
Very Knowledgeable and helpful in selecting products. Will shop there again
Business response:
It was great to see you in the showroom again. Thank you for taking time to review your experience and I look forward to helping you with any of your spinal care needs.
Bob and son were great…gave plenty of pointers on how to operate the lift chair they delivered…definitely recommend you visit “Relax the Back” store for all your “aches and pain” needs…😉
Business response:
Thank you so much for the kind words and for taking the time to review your experience. It is always been great to help you with our wonderful spinal care products. As you know always feel free to call if there’s anything I can do to help.
Bob is great! He knows the products inside and out. A lifeform chair is a big investment, Bob walked me through all of the options and helped me figure out what worked best for my ideal chair. The store is very inviting and low pressure. Will be back for a zero gravity recliner in the future!
Business response:
Patrick, thank you so much for the kind words. It was great working with you to figure out exactly what chair is going to fit your needs. As you know, feel free to call anytime and let me know when I can help with that wonderful zero gravity recliner.
There was a problem with one of the chairs we ordered. Bob came to our house a day after I called him; he identified the problem and ordered the part. He then came by again to install the new part. The only concern I have (not related to him) is that it took almost three weeks for the part to be shipped to him. I would have expected in the days of FedEx that it would have taken a few days at most. I also ordered a new chair./ Bob brought it to my office and showed me how to adjust it. Always with a smile! Sadis Matal... read more
Business response:
Thank you so much for taking time to review your experience. I am so glad we could figure out the problem with the air system on the recliner. The main issue with the shipping time on the part was actually the engineers trying to figure out if the part could be replaced or if a whole new chair needed to be sent. That’s what took the extra time. So glad you were enjoying the recliners and I am sure you will enjoy the new office chair. As you know, always contact me directly, and I am here to help you.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 276 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.