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Relax The Back

4.9

About this business

Location details

1425 Montgomery Hwy, #129, Vestavia Hills, AL, 35216, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.9271 reviews
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Sara R.'s profile image
Sara R. 
a year ago

I was referred by my physical therapist to purchase a cushion. Bob,owner of Relax my back, spent a lot of time with me to find the correct cushion. I found the perfect cushion. I’ll return to purchase another one to keep in the car so I won’t forget it when I travel . I was curious about the other products too. His shop sells desk chairs, recliners and beds for orthopedic issues. Bob explained each item. He is knowledgeable of orthopedic issues. The shop is off of 31. It has very easy parking. Recommend to call first.... read more

Business response:

Thank you so much for the kind review. It was a pleasure working with you to find the perfect cushion. Please let me know whenever I can help. 

Steve P.'s profile image
Steve P. 
a year ago

Bob knowledgeable courteous an pleasure to deal with. A valuable employee. 

Business response:

We're ecstatic to hear about your positive experience with Bob. Thank you for sharing your feedback! 

Sharron T.'s profile image
Sharron T. 
a year ago

I bought the back pad and it was adjusted to fit my back. I am very happy with it. The gentleman who helped me was very good. 

Business response:

Mrs. Thomas, I’m so glad that the custom fitted Sacro-Ease is working for you. Thank you for taking time to review your experience. Please stop in anytime you need your cushion readjusted or if I can help with any other spinal care products. 

Brad M.'s profile image
Brad M. 
a year ago

Bob was incredibly knowledgeable about all things back related. If I had only visited Relax the Back first, before buying a Sleep Number bed, I would have saved myself a lot of time and about 2 months of poor sleep. I'm glad I found his store and am already planning on buying another bed for our lake house. 

Business response:

Thanks for the great review. We always appreciate great customers sharing their experience in our showroom. Please make sure if I can help in any other ways to stop in and see me. 

Tommy M.'s profile image
Tommy M. 
a year ago

Good experience 

Business response:

Thanks for reviewing your experience. I will be in touch as soon as your new ergonomic executive office chair arrives. 

Patricia T.'s profile image
Patricia T. 
a year ago

Very professional. Had what I use looking for. 

Business response:

Thank you for sharing your experience. I’m glad I had exactly what you needed. Please let me know if I can ever help again. 

Pamela W.'s profile image
Pamela W. 
a year ago

Bob at Relax the Back was wonderful to deal with on my purchase of a second Hale Premier Zero Gravity chair. I previously purchased one of these chairs in 2016 for my late husband who had back issues but later gave it to my brother who is still using it. I’m having my own back issues now and decided I wanted one. I did the whole purchase over the phone with Bob. He kept me updated about the status of the chair via text. He delivered it to me at a much lower cost than if I had ordered online and instructed me on the operation... read more

Business response:

Thank you so much for taking time to review your experience. It surely was great to have a long time Customer call back and investigate another zero gravity recliner. As always, I hope the recliner helps you greatly and if there’s anything else I can do let me know. 

Julian A.'s profile image
Julian A. 
a year ago

So far OK. if the chairs aren't delivered as soon as told then I will be unhappy and have to change my evaluation score. 

Business response:

Thank you for taking time to give me a score so far. Like we discussed the Chairs come across the country via freight and as soon as I get them I will be in touch and headed your way. Have a great weekend. 

Leah G.'s profile image
Leah G. 
a year ago

Bob Is Simply The Greatest! He is very knowledgeable, professional and friendly, and he goes the extra mile for his customers. We’ll Be BACK!! Thank You, Bob!! 👍😁 

Business response:

Thank you so much for the kind words. It was great to work with you again. As always, please let me know if there’s anything I can do to help you with your comfort and relief. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 271 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open on Monday at 10:00 a.m.