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Relax The Back

4.9

About this business

Location details

1425 Montgomery Hwy, #129, Vestavia Hills, AL, 35216, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.9276 reviews
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Pat O.'s profile image
Pat O. 
a year ago

Bob the owner in Birmingham, AL is fantastic. Will buy again from him. 

Business response:

Thank you so much for taking time to review your experience. Please keep me posted if you have any questions on the new chair, and as always, let me know if there’s anything I can help with. 

Karen C.'s profile image
Karen C. 
a year ago

Even better than your Laevo chair is the outstanding service from Bob Duncan of Birmingham AL. He responds to questions or issues immediately and always has a good quick solution, even after hours. We need more people like Bob Duncan to deliver fabulous customer service along with well made products. 

Business response:

I truly appreciate the kind words. As a Relax The Back franchisee, we want our customers to find total comfort and relief as well as incredible customer service. As you already know, always feel free to call me if I can help with anything else. Thank you again. 

John P.'s profile image
John P. 
a year ago

Good experience selecting and buying massage chair. Fully expect delivery and setup to also be a great experience in a couple of weeks! 

Business response:

Thank you so much for the great review. The chair has shipped and the minute it gets here. I will call you to set up delivery. Looking forward to seeing you again. 

Larry N.'s profile image
Larry N. 
a year ago

Great customer service and knowledgeable. I enjoy visiting store 

Business response:

Great to see you again. Thanks for the review. Come see me when I can help with that wonderful recliner. 

Sara R.'s profile image
Sara R. 
a year ago

I was referred by my physical therapist to purchase a cushion. Bob,owner of Relax my back, spent a lot of time with me to find the correct cushion. I found the perfect cushion. I’ll return to purchase another one to keep in the car so I won’t forget it when I travel . I was curious about the other products too. His shop sells desk chairs, recliners and beds for orthopedic issues. Bob explained each item. He is knowledgeable of orthopedic issues. The shop is off of 31. It has very easy parking. Recommend to call first.... read more

Business response:

Thank you so much for the kind review. It was a pleasure working with you to find the perfect cushion. Please let me know whenever I can help. 

Steve P.'s profile image
Steve P. 
a year ago

Bob knowledgeable courteous an pleasure to deal with. A valuable employee. 

Business response:

We're ecstatic to hear about your positive experience with Bob. Thank you for sharing your feedback! 

Sharron T.'s profile image
Sharron T. 
a year ago

I bought the back pad and it was adjusted to fit my back. I am very happy with it. The gentleman who helped me was very good. 

Business response:

Mrs. Thomas, I’m so glad that the custom fitted Sacro-Ease is working for you. Thank you for taking time to review your experience. Please stop in anytime you need your cushion readjusted or if I can help with any other spinal care products. 

Brad M.'s profile image
Brad M. 
a year ago

Bob was incredibly knowledgeable about all things back related. If I had only visited Relax the Back first, before buying a Sleep Number bed, I would have saved myself a lot of time and about 2 months of poor sleep. I'm glad I found his store and am already planning on buying another bed for our lake house. 

Business response:

Thanks for the great review. We always appreciate great customers sharing their experience in our showroom. Please make sure if I can help in any other ways to stop in and see me. 

Tommy M.'s profile image
Tommy M. 
a year ago

Good experience 

Business response:

Thanks for reviewing your experience. I will be in touch as soon as your new ergonomic executive office chair arrives. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 276 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.