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Reliable Body Shop
- Body Shops
- Albuquerque, NM
About this business
Location details
9901 Coors Road NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0.5 Star : Likely to Recommend If I could it would be 0. Just saying 0.5 Star : Repair Quality They had pieces missing from my door, there is trim pieces still bend/messed up, they didn’t paint my whole fender, and had to sit there while they realigned my fender. Over all I now know not to go there. Would have gone somewhere else if I knew the work they did. 0.5 Star : Customer Service 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend Very unreliable 3 Star : Repair Quality They fixed the roof however they did not complete the detailing and when we took it to the car wash it had a leak and the water came in. I had to bring JT back two different times to finally get it fixed. And the water made some of the lights on the dash to turn on and the light for the tire pressure never turned off . 3.5 Star : Customer Service They did the job but it was a hassle 0.5 Star : Returned Clean
2.5 Star : Likely to Recommend 4 Star : Repair Quality New door has scratches 3.5 Star : Customer Service I had to call and check to see if my car was ready and after being told there was a waiting list for a loaner car, I was told that there was no list I have to call early every morning. They had my car for 5 weeks 1.5 Star : Returned Clean
1.5 Star : Likely to Recommend Not likely 0.5 Star : Repair Quality My vehicle has overspray on the hood from repair. The repair isn’t done properly there is cracks in the paint where repair was made. I contacted the shop and was told to drop my vehicle off again. 4 Star : Customer Service Customer service isn’t the issue repair is horrible. 2.5 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Was told car was ready and had been inspected by sales person, but when arrived to retrieve, car still had issue with tint. 1.5 Star : Customer Service Friendly and motivated to get things taken care of. 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend There were just too many issues that I experienced on top of the unacceptable delays and lack of attention to ensure repairs were done properly to recommend this company. I was considering purchasing a new vehicle from Reliable prior to this experience but will now look elsewhere 1.5 Star : Repair Quality It took over 3 months and multiple times for the repairs to be done correctly. It is evident that there is a break in communication between the front office and the shop. The biggest issue is ... read more
0 Star : My Experience Very unprofessional and dismissive 0.5 Star : Likely to Recommend All of the doors to the facility were locked. Bidy shop receptionist was frustrated as she walked with me to each door and finally found one open. Waited for the loaner lady to return from lunch only to find out that there were no more loaners available as promised had to track back to picknup my car then come back another time to do it all over again. Next visit the loaner lady seemed bothered that she had to find a vehicle and the fron... read more
2.5 Star : Likely to Recommend 3 Star : Repair Quality 5 Star : Customer Service
2.5 Star : Likely to Recommend 4 Star : Repair Quality 5 Star : Customer Service
Frequently asked questions about Reliable Body Shop
How is Reliable Body Shop rated?
Reliable Body Shop has a 4.5 star rating with 2,223 reviews.
When is Reliable Body Shop open?
Reliable Body Shop is closed now. It will open on Monday at 7:00 a.m.