Reliable Chevrolet

alonzo.maestas.esq 

on DealerRater

2 years ago

Was quoted 25 dollars for a windshield chip repair. Ended up being over 80 dollars. Marcos then took off some to make it just over 60, which was still over 2 times the quoted price. I spoke with his manager (I don't remember his name) who offered to give me a free oil change. I don't want a free oil change, I want a quote to be actually close to what the cost will be. Marcos said that it was 25, but the they had to add the cost of the contractor and 'shop charges.' If that's the case, he should have quoted it all when he gav... read more

mb1 

on DealerRater

2 years ago

Not good. No communication. Put on hold too long then told a call back would occur but never did. Too long of a diagnosis time & wait for vehicle repair. Told that in 5 days it would be done. It took more than a week. 

t.fabert 

on DealerRater

2 years ago

Terrible. Everything involved in registering my new vehicle has been a complete nightmare. Everyone that helped me get the vehicle knew I was moving out of state a month after financing the vehicle. After moving, I found out they didn't scan my proof of residency correctly, and because I moved I no longer had that proof. So it was left up to me to track down the title, have it sent to my new state and pay new fees for that state. All while being told wrong information about how to get that done. After having to deal with all... read more

KMAHBOUB 

on DealerRater

2 years ago

Upon further review of service provide. Oil and oil filter were not changed. Oil is still black and now dripping from side of oil filter. Very sloppy work and still charged me full. Completely unprofessional and unacceptable. Will be taking it back to make them do it right. 

KENNETH.MAZONE 

on DealerRater

2 years ago

I would never go to reliable to have any service work done or recommend any of my friends went there, and they wasted my time for seven hours after I drove an hour to get to their dealership. 

vegarobertocd1989 

on DealerRater

2 years ago

My experience is really bad, insufficient treatment, insufficient way of resolving things, I am still waiting for a check for 700 dollars, which they do not pay me 

Janelliesvdr 

on DealerRater

2 years ago

Worsted place to buy a vehicles… everyone helpful when selling the vehicle, but once something wrong with it your out of luck.. over priced and not worth the time.. go somewhere else to do a big purchase they just want the money not the loyalty customs… no help at all once the sell is over… a lot of promises no fall through.. worsted experience ever stuck in a lemon they won’t get me out of.. none thing is wrong with it just reset the Computer and maybe it’ll go over 40mph… shouldn’t even be in business… Thanks for the junk… 

RDOBBS5450 

on DealerRater

2 years ago

Very poor customer service and no communication whatsoever from the customer service staff. I took my vehicle for the Zak Tek application and they said it would be two hours for the service. So after the two hours was up and still waiting for my truck, I asked them what was going on with my truck and was told they would find out. They hadn't even started yet and my truck was still sitting in the lot. Their excuse was that the company was a 3rd party company and that it was free! This happens every time I take my truck to Rel... read more

Centarus41 

on DealerRater

2 years ago

Alex did everything he could. We do feel that the dealership was not honest about our trade. First finance manager was bad. We would buy from Aex again.