This profile has been claimed by the business owner or representative.
Reliable Chevrolet
- Car Dealers
- Albuquerque, NM
About this business
Location details
9901 Coors Blvd, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
horrible follow-up I bought a truck from them,when I go home I noticed a scratch in the door. I told them about it and they said they would order touch up paint and I would be in in a week or two. It has now been 5 weeks and when I called about I they claim I was mistaken and I would be another two weeks. I cannot believe how rude he salesman was not how badly hey treat customers after they buy a car.
parts and service Ordered a key from parts, they charged my card but never called when part arrived. Came into get door lock cylinder changed. It took over 4 hours and they knew I was waiting. The part was double the price of the online price. Labor was $130 just to change a door lock. I will never come back to this dealership for anything and never again buy a chevy again.
Service Department Took My work van in Saturday 6th was told that it would be ready Saturday, Its Tuesday the 9th and still they haven't looked at it? I called them at 12;00 and still no idea when they would look at it or even work on it. I picked up my vehicle at 3;00 and took it Gallas. What a wast of my time! This is my work van and now have to explain to my customers I cant get there.
Service Dept - Lack of communication Scheduled a appointment for service on a recall for my 2013 Cruze Eco on 15 Aug 14. This is the second time in a year it was recalled for the "half shaft" issue. Apparently it was not taken care of properly in Sept 2013. With all the press lately, Chevy is not the best name in the business right now. Anyway, I arrived a 0730 this morning and the service guy was unaware of why I was there! I showed him the recall notice, he had to take it to another guy (Daniel) to see what it was for! He ... read more
Beware of Reliable ripoffs In March I began looking for a Silverado HD LTZ. I wanted white. I looked in Albuquerque unsuccessfully for two months then began looking in adjacent states on the internet. Very quickly I found the truck I wanted in Arizona, Colorado and Texas. In late May, I found that Reliable too had acquired a white Silverado HD LTZ. I spoke with James several times and set an appointment with James on May 24 at 9:00 am. Before I got there Josh called me to make sure that I was coming in. We walked in on time ... read more
Overall bad experience I felt like we were just shoved out the door as closing time approached. A couple of employees were friendly and ok but the rest were just rude and obnoxious. We were made to wait to talk to someone. They sent out a post visit survey but no one bothers to respond to negative feedback.
By far the worst experience ever! Im no rookie to car buying, and I know this to be the worst buying experience ever. Its been just under a month, and I've been at the dealership almost every day since I signed papers. The day I drove the truck off the lot, I found the AFTERMARKET radio to not work properly, the alternator making a noise, and a bolt in my tire. I took it back in the next day with a friend who knows plenty about trucks. The respinse to those problems: take the tire to discount tire to fix the bolt, take the t... read more
We brought our 2008 suburban to get repairs done on left side of bumper damaged by others. A claim was established and we came here very confident Reliable would get this repaired considering you are a chevy dealership. Unfortunately that did not happen, our vehicle has been rejected 3 times and still is not repaired and we are almost a month into this issue. November 25, 2013 we dropped off our vehicle and left in rental from Enterprise covered by insurance company. November 26, 2013 1 day later they called and said our veh... read more
This is one of the most shadiest dealerships I have ever walked into AVOID THEM! A worthless shady employee DAVID MAES and his manager PAUL POTTER told me while I was in the process of negotiating that the used truck I had wanted had sold then proceeded to attempt to sell me something that was way more expensive then I could afford. Sensing something was wrong I ended up walking out of there (after humoring their attempts at pressuring me into something I didn't want) and calling the neighboring dealership Reliable Nissan wh... read more
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.5 star rating with 15,162 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 8:00 p.m.