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Reliable Chevrolet
- Car Dealers
- Richardson, TX
About this business
Location details
800 N. Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Hmmm, oil change and breaks? Well the oil life meter shows 11% as if not changed. The breaks squill and pulse as if never changed or replace. Not happy at all. Just bought this from them. Oh and detailing people couldn't clean anything.
Business response:
thank you for your feedback. We never want a customer to feel ignored while visiting us. We would like to speak with you about earning back your trust. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns.
Poor sales advisor training
Business response:
We appreciate your feedback, and we apologize if there has been any confusion or misunderstanding. We strive to provide excellent customer service, and we take all feedback seriously. To address your concerns and provide the appropriate resolution, we kindly request that you provide us with more details about your experience. This will help us identify the specific issue and take the necessary steps to address it. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns.
I was not very pleased with the service that was provided. I didn't feel like my business was wanted and left feeling like everything was a chore. I had a steering rack replaced. After the replacement was done, I noticed a vibration in my car when I accelerate, as if something was not tightened. That vibration was not there when I took it in. I don't even want to go back to get it looked at.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns.
Very poor. Long wait and had to go back a second time.
Business response:
Thank you for sharing your recent experience with our service department. We apologize for the long wait time and the inconvenience it caused you. We understand how important your time is, and we strive to provide efficient and timely service to all of our customers. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns.
Reliable Chevrolet service department is the worst in the whole entire world. They are a bunch of liars. It takes six hours for an oil change.
Business response:
Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the long wait time during your appointment. We understand that your time is valuable and we always strive to make the process as efficient as possible. Please know that we will take your feedback into consideration and work towards improving our service. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns.
Horrible I have taken my vehicle in at least 3 times concerning engine problems and the vehicle still isn't working properly. Every time I go to pick the vehicle up the same problem continues
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns.
The service was good, the truck has signs of being a lemon
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns.
Dealership has really gone downhill as far as service is concerned. They won't wash your vehicle after service unless you pay them $20 to do so. Also, after paying for my service, it took 20 minutes for someone to bring my vehicle around so that I could leave. I've been bringing my vehicles here for 16 years...but I think we are at the end of this relationship. The last year and a half has been disappointment after disappointment.
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns.
Left with vehicle NOT running. Paid over 1500 and was not given a support or discount after mentioning it.
Business response:
We're disappointed to hear you weren't satisfied with your service visit. We would be happy to address your concerns directly as well as answer any further questions regarding your experience.At your earliest convenience, please reach out to Bernard Brooks, our Sales Manager, at Bbrooks@ReliableChevrolet.com.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.3 star rating with 9,191 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is closed now. It will open tomorrow at 7:00 a.m.