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Reliable Nissan

4.4

About this business

Location details

9951 Coors Blvd NW, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.413,564 reviews
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DEALUC3's profile image
DEALUC3 
4 weeks ago

My experience was efficient and professional. Brandon was very helpful. He was able to answer all of my questions. My car was serviced in a timely manner. 

Business response:

We are thrilled to hear about your positive experience with our team. Your feedback about the efficient and professional service you received really means a lot to us. We're so glad Brandon could provide the helpful assistance you needed and thoroughly answer all your questions. It's wonderful to know that your vehicle service was completed in the timeframe you expected. Thank you for taking the time to share your experience. 

MFERRANTI03's profile image
MFERRANTI03 
4 weeks ago

It was great. Did what they were supposed to do and explained everything completely. It was great. Did what they were supposed to do and explained everything completely and correctly. 

Business response:

Thank you for sharing your wonderful experience with us. We're truly pleased to hear that our team delivered exactly what you needed and took the time to walk you through everything in detail. Your feedback about our thorough explanations means so much to us, as we believe clear communication is essential to providing excellent service. We appreciate you choosing Reliable Nissan and look forward to serving you again in the future. 

LARIZ.LOPEZ801's profile image
LARIZ.LOPEZ801 
4 weeks ago

Ramón is amazing he is the best service advisor reliable Nissan has! Always helping my needs 

Business response:

We are thrilled to hear about your outstanding experience with our service team. Having a dedicated service advisor who consistently meets your automotive needs makes all the difference, and we're delighted that you've found such reliable support with us. Your recognition of exceptional service means everything to us, and we're committed to continuing to provide the quality care you deserve for all your vehicle needs. 

lopezliz431's profile image
lopezliz431 
4 weeks ago

Craig was super patient and was able to work within the budget for the monthly payment. Very communicative and was able to explain the pricing and the vehicle description. 

Business response:

We are thrilled to hear about your positive experience with our team. It sounds like you received exactly the kind of patient and communicative service we strive to provide every customer. Working within your budget while clearly explaining all the details shows the dedication we have to making your car buying experience as smooth as possible. Your feedback about the thorough vehicle descriptions and pricing transparency means a lot to us. We truly appreciate you taking the time to share your experience. 

VAANGEL12's profile image
VAANGEL12 
4 weeks ago

Prompt serive at arrival. Clear communication on time and genuinely cared about my concerns. Ramon provided excellent customer service! 

Business response:

We are grateful for your wonderful feedback about your recent visit. It's fantastic to hear that you experienced quick service right from the moment you arrived. We're particularly pleased that our team provided clear communication regarding timing and took the time to genuinely address your concerns. Your recognition of the excellent customer service you received means so much to us. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with t... read more

HALLIE.VIGIL's profile image
HALLIE.VIGIL 
4 weeks ago

The service provider Jesus took my vehicle from 7:30am - 4:30pm. This visit was for tire rotation, breaks, and flush recommended by provider. It was recommended that vehicle would only take 2 hours which turned into the entire day. It would be nice to know the expected time for services or updates. As I felt I called Anthony more times than needed for updates. 

Business response:

We take your feedback seriously and understand your frustration. Your experience highlights the importance of providing accurate time estimates and proactive communication throughout the service process. We value your input as it helps us improve our service standards and ensure better experiences for all our customers. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and address your concerns directly. 

Griegojgg's profile image
Griegojgg 
a month ago

Reliable Nissan was great. They listen and don't force any decision making. The management and sales dept are really great to work with. 

Business response:

Probably one of these easiest vehicle purchases I have made. Paul Bateman was very helpful and Jessica was super easy to work with. Two thumbs up for Relaible Nissan. 

CANTONIO7575's profile image
CANTONIO7575 
a month ago

He was friendly and respectful, I'm really happy to work with him on service. Thank you jes s 

Business response:

We are happy to hear about your positive experience with our team member. Your feedback about receiving friendly and respectful service means a great deal to us at Reliable Nissan. We take pride in working closely with our customers to ensure they feel valued and well-cared for. Thank you for taking the time to share your experience with us. 

MDwashN's profile image
MDwashN 
a month ago

Seamless from start to finish. Jessica was helpful and professional. Services were completed in a timely manner (same day!). Great communication throughout the process. They called my auto warranty company to have eligible services covered. I also appreciate the Lyft rides to and from the service center. This the second time I’ve had work done at Reliable Nissan. I won’t hesitate to return. 

Business response:

We are grateful for your wonderful feedback about your experience with us. It's fantastic to hear that your service visit was smooth from beginning to end and that Jessica provided you with the helpful and professional support you deserved. We're pleased that we could complete your services efficiently on the same day and maintain clear communication throughout your visit. We're glad our coordination with your auto warranty company for coverage was beneficial, and that you found value in the transportation service we provide... read more

Frequently asked questions about Reliable Nissan

How is Reliable Nissan rated?

Reliable Nissan has a 4.4 star rating with 13,564 reviews. 

When is Reliable Nissan open?

Reliable Nissan is open now. It will close at 8:00 p.m.