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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Easy buying process, patient with our indecision, fair offer for trade and purchase price This is the second vehicle we have bought from this dealership this year due to the excellence of the salesman.
Business response:
We deeply appreciate your loyalty in choosing us for your second vehicle purchase this year. Your experience with our straightforward buying process and the patience shown during your decision-making really reflects what we strive to provide every customer. We're pleased that both the trade-in evaluation and purchase pricing felt fair to you. The trust you've placed in our team by returning for another vehicle means everything to us at Reliable Nissan.
Mechanics were efficient. Sales did not work with us on getting a new vehicle Tried trading in vehicle They wouldn't-give us a reasonable trade in price
Business response:
Thank you for taking the time to provide feedback about your experience with us. We appreciate you recognizing the efficiency of our service team and their quality work. We understand your concerns regarding the vehicle trade-in process and the pricing discussions that took place. Your feedback helps us better understand how we can improve our approach when working with customers on vehicle exchanges and trade evaluations. We value your input and hope to have the opportunity to serve you better in the future. For further dis... read more
Ramon Mendoza always helps me out always takes came of my car. Always ask for Ramon
Business response:
We are delighted to hear about your consistently positive experiences with our team. It's wonderful that you've found someone who truly understands your vehicle's needs and provides the reliable service you deserve. Your loyalty and trust mean everything to us at Reliable Nissan, and we're grateful that you continue to choose us for your automotive care. Thank you for taking the time to share your experience.
Ramon was very kind and helpful, he was very cordial with us, he offered us coffee, water, etc. The service was fast and my car feels great
Business response:
We are honored to hear about your wonderful experience with us. It sounds like our team member provided you with exceptional hospitality and made sure you felt welcomed during your visit. We're delighted that the service exceeded your expectations with its efficiency and that your vehicle is running smoothly after your visit. Your feedback about the courteous treatment and attention to your comfort means a great deal to us at Reliable Nissan. We truly appreciate you taking the time to share your positive experience.
Service was great. ..friendly and answered all questions He was nice enough to accommodate our wait so it didn't feel like we were stuck there. The coffee was great as well
Business response:
We are ecstatic to hear about your positive experience with our team! It's wonderful to know that our service exceeded your expectations and that our staff was able to answer all your questions in a friendly manner. We're pleased that we could make your wait time comfortable and that you enjoyed the coffee we provided. Your feedback about feeling welcomed rather than stuck truly means a lot to us. Thank you for taking the time to share your experience - it helps us continue providing the quality service our customers deserve... read more
Great customer service. Sophia and Morgan were great. Very informative. Answered all my questions and explained everything for me.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you received such excellent service and that our staff members were so helpful and knowledgeable. We're thrilled that they took the time to thoroughly answer your questions and provide clear explanations throughout your visit. Your feedback about the informative and attentive service you received means so much to us. We truly appreciate you taking the time to share your positive experience.
They handled my situation My appointment was on the 12th and I got my days mixed up but Chris got me in and I thank him for that
Business response:
We are thrilled to hear about your positive experience with our team. We understand that scheduling mix-ups can happen to anyone, and we're so glad our staff was able to accommodate you despite the confusion with your appointment date. It's wonderful to know that we could handle your situation effectively and get you the service you needed. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience.
Brandon was awesome. He called a ride to pick me up when I couldn't get back. The service took half of the time I expected
Business response:
We are excited to hear about your wonderful experience with our team! It sounds like Brandon provided exceptional service by arranging transportation when you needed assistance getting back. We're thrilled that the service was completed much faster than you anticipated. Your positive feedback about the care and efficiency you received means so much to us. Thank you for taking the time to share your experience!
They have new hires which makes the process slower than it should be and causes various mistakes and hiccups along the way.
Business response:
We are concerned to hear about the challenges you experienced during your visit. Your feedback about the training process affecting service quality is valuable to us, and we take these concerns seriously. We are committed to ensuring all team members are properly equipped to provide the efficient, smooth experience our customers deserve. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can discuss your experience further and work towards a resolution.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,884 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 11:00 a.m.