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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Kim and Nicki were great and made my truck buying an experience a pleasure. I will definitely use this dealership again my next purchase and in my servicing of my vehicle. And also answered all questions and concerns I had before and during the buying process.
Business response:
We are grateful that your truck purchasing journey was such a positive experience with our team. It's wonderful to hear that Kim and Nicki made the process enjoyable and took the time to thoroughly address all your questions and concerns throughout your visit. We truly value customers like you who appreciate our commitment to providing exceptional service. Thank you for choosing Reliable Nissan for your vehicle needs, and we look forward to serving you again for both future purchases and service appointments.
They did a great job Love the waiting area and the coffee machine. Thank you!
Business response:
We are pleased to hear that our team provided excellent service during your visit. It's wonderful that you enjoyed our comfortable waiting area and found the coffee machine to be a nice touch. We strive to create a welcoming environment for all our customers while they wait. Your kind words mean a lot to our entire team at Reliable Nissan, and we truly appreciate you taking the time to share your positive experience.
They were fast and efficient with great customer service. He greeted me with a smile and good attitude. After the service he was very nice as well. Thank you David Barrera
Business response:
We greatly appreciate your positive feedback about our quick and professional service. It means a lot to hear that you experienced excellent customer care from start to finish. We're pleased that you were welcomed with such a positive attitude and that the quality of service remained consistently high throughout your visit. Your kind words about David Barrera reflect the dedication our team has to making every customer feel valued. Thank you for choosing Reliable Nissan and for taking the time to share your experience.
I like the dealership very much everyone is very pleasant and accommodating the only thing is that the rates have gone up significantly
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback about everyone being pleasant and accommodating truly means the world to us. We understand your concerns about the current market conditions affecting rates, and we appreciate you recognizing the quality service our staff provides despite these industry-wide challenges. Your kind words motivate us to continue delivering the exceptional customer care that makes your visits enjoyable.
The basic service took over 5 1/2 hours to complete and it should not have taken so long.
Business response:
We work to complete routine services as efficiently as possible while maintaining quality and care. Our intention is always to respect our customers’ time and set appropriate expectations during each visit. Feedback like this helps us continue evaluating scheduling and workflow practices. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com if you would like to discuss this further.
Excellent and quick service! I had an excellent experience at reliable Nissan. The staff was helpful and knowledgeable and very quick to get me in and out.
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that our team provided you with such helpful and knowledgeable service while ensuring you were taken care of efficiently. Your satisfaction with the quality and speed of our service means everything to us. We're thrilled that we could exceed your expectations and look forward to continuing to serve you with the same level of excellence in the future.
Almost 2 hours for an oil change. Not fast nor convenient Rep was nice but very little communication without me going to counter.
Business response:
Your feedback is important to us, and we understand your frustration. We recognize that the lengthy wait time fell short of providing the fast and convenient experience that we strive to provide, and we appreciate your patience during this time. We would like the opportunity to discuss this situation further and work toward a resolution. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns directly.
Car oil was changed effectively within the time frame they gave me Car oil was changed effectively within the time frame they gave me and everyone was friendly
Business response:
We are pleased to hear that your oil change service was completed efficiently and within our promised timeframe. Your feedback about our team's friendly approach means a great deal to us at Reliable Nissan. We understand how important it is to provide timely service while maintaining a welcoming atmosphere, and we're glad we delivered on both fronts for you. Thank you for taking the time to share your positive experience with us.
Brandon was awesome. Informed me every step of the way. Service was excellent I'll see you next time
Business response:
We are thrilled to hear about your outstanding experience with our team. It sounds like you received the kind of comprehensive communication and support that makes all the difference during your service visit. Your recognition of the excellent care you received truly means the world to us. We look forward to providing you with the same exceptional service when you return.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,052 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 7:00 a.m.