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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Courteous, professional and knowledgeable I believe that sums it up for the experience I had at the dealership
Business response:
Thank you for your wonderful review! We're delighted to hear that you found our team courteous, professional, and knowledgeable. Providing an exceptional experience is what we strive for, and we're glad we could deliver that during your visit. We truly appreciate your support and look forward to serving you again at Reliable Nissan!
Took my car in the first time because it was not starting, they kept my car for two days all it was for the battery. They did not give me a car to drive. So I was at my car for two days. After two days of driving, I noticed my hood was left unlatched. Thank God it didn't come open and we were involved in a wreck.???? took my car back after two days because the brakes were making noise. They told me it would take one hour to do a break check I was in for a little more than two hours. still was not offered a car or a ride home... read more
Business response:
Thank you for taking the time to share your experience. We're sorry to hear that your recent visits did not meet your expectations. We understand how frustrating it is to be without your vehicle, and we apologize for the inconvenience you experienced. We're especially concerned to hear that your hood was left unlatched after your battery service, as safety is our top priority. We also regret the longer-than-expected wait during your brake inspection and any confusion regarding transportation options or the inspection fee. Yo... read more
The customer service was very satisfying and I was treated with respect and was asked if I had any questions or concerns. The work provided on my vehicle was done in a good amount of time and I’m very happy for the additional information I needed to get service done to my vehicle
Business response:
Thank you for your kind words! We're thrilled to hear that you felt respected, well-informed, and received excellent customer service during your visit. It's great to know your vehicle was serviced in a timely manner and that our team was able to answer your questions and provide helpful recommendations for future maintenance. We truly appreciate your feedback and look forward to serving you again at Reliable Nissan!
My experience was wonderful. I had to have a uber pick me up and they took care of it all got me to work had an over waiting for me when I got off of work got me back to the dealership my experience was 10 out of 10!!
Business response:
Thank you so much for your amazing review! We're thrilled to hear you had a 10 out of 10 experience. Providing transportation while your vehicle is being serviced is just one of the ways we strive to make the process as convenient as possible, and we're glad our team was able to coordinate your Uber rides to and from work seamlessly. We truly appreciate your kind words and your trust in Reliable Nissan. We look forward to taking care of you and your vehicle again in the future!
Ramon is great, always answers my questions. Great customer service. He also make sure before I leave that he is addressed to any issues that I have..
Business response:
Thank you for your wonderful review! We're so glad to hear that Ramon consistently provides you with excellent customer service. Taking the time to answer questions and ensuring all of your concerns are addressed before you leave is exactly the level of care we strive to provide. We truly appreciate your kind words and your trust in Reliable Nissan. We look forward to serving you again at your next visit!
They are good friendly and professional the visits are fast and easy to schedule service appointments
Business response:
Thank you for the wonderful review! We're so glad to hear you found our team friendly, professional, and easy to work with. It's great to know that scheduling your service appointments was simple and that your visits were quick and convenient. We truly appreciate your support and look forward to seeing you again at Reliable Nissan!
Abdul and Karina were an incredible team to work with at Reliable Nissan! They made the entire car-buying experience easy, enjoyable, and stress-free. Both were professional, friendly, and knowledgeable, taking the time to answer all of my questions and make sure I was comfortable throughout the process. They truly went above and beyond to provide excellent customer service. I couldn't be happier with my new vehicle and highly recommend Abdul and Karina to anyone looking for a great experience at Reliable Nissan! Kasadi also... read more
Business response:
Abdul and Karina were an incredible team to work with at Reliable Nissan! They made the entire car-buying experience easy, enjoyable, and stress-free. From the moment I arrived, they were professional, friendly, and knowledgeable. They took the time to answer all of my questions, explained everything clearly, and made sure I was comfortable throughout the entire process. They truly went above and beyond to provide outstanding customer service, and I never felt pressured. I couldn't be happier with my new vehicle and highly r... read more
I had an outstanding experience at Reliable Nissan thanks to Abdul and Maria! From the moment I arrived, they were friendly, professional, and genuinely focused on helping me find the right vehicle without any pressure. They answered all of my questions, made the entire process smooth and stress-free, and kept me informed every step of the way. Their customer service was exceptional, and I couldn't be happier with my purchase. If you're looking for a great car-buying experience, I highly recommend asking for Abdul and Maria ... read more
Business response:
I had an outstanding experience at Reliable Nissan thanks to Abdul and Maria! From the moment I arrived, they were friendly, professional, and genuinely focused on helping me find the right vehicle without any pressure. They took the time to answer all of my questions, explained everything clearly, and made the entire process smooth, easy, and stress-free. Throughout the purchase, they kept me informed every step of the way and made sure I felt confident in my decision. Their exceptional customer service, honesty, and attent... read more
Appt at 2 showed up at 150 but was told someone would be with me but to wait in car someone showed up at around 215..I didn't mind the time frame but it was 95 degrees so I feel like I never should have had to wait in car for over 20 mins..I could have gone in the waiting room and someone could have reached out to me there for the info that was needed
Business response:
I am responding to a survey with above response
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,740 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 7:00 a.m.