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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Disorganized, poor scheduling with confused timing and two many messages. I was texted while I was there, replied with a question and it wasn't answered. I wasn't told ahead of my appt of a recall and would have liked to get it done as the same time as my appt., there were so many people popping over to chat up the receptionist it was a very noisy waiting room. I am very satisfied with my car, but still quite bitter at the financing agent who told me that the warranties were no good and I really needed the extended warranty.... read more
Business response:
We are disappointed to hear about your recent experience and the feedback shared regarding communication, scheduling, and your financing experience. We strive to provide clear, organized service visits and transparent information so customers can make informed decisions without confusion or pressure. We value all feedback as it helps us review internal processes and improve consistency across both our service and sales departments. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.
The deal went great. The sales representative did Wonderful. She was very patient and understanding. She let me look at different vehicles without pressuring me to make a choice.
Business response:
Thank you so much for your kind words! We’re thrilled to hear your experience went so well. Providing a relaxed, pressure-free environment is very important to us, and we’re glad our sales representative was patient, understanding, and helpful while you explored different vehicle options. Congratulations on your new vehicle, and thank you for choosing Reliable Nissan! We look forward to helping you again in the future.
Excellent improvement from last year! Brandon was fantastic Communication 100% improved! We recognize the changes that have been made!
Business response:
Thank you so much for the wonderful feedback! We’re thrilled to hear you noticed such a positive improvement from last year. Brandon will be especially happy to hear your kind words about his communication and service. At Reliable Nissan, we’re always working to improve the customer experience, and it means a lot to know those changes are being recognized. We truly appreciate your support and look forward to seeing you again!
Very Very friendly and helpful. Found the car i wanted. Michael took us for a test drive cause I have a boot on my right foot. Very helpful people.
Business response:
Thank you for the amazing review! We’re so glad to hear Michael and the team were friendly, helpful, and able to help you find the car you wanted. It’s great to know he made your experience more comfortable and convenient during the test drive as well. We truly appreciate you choosing Reliable Nissan and hope you enjoy your new vehicle!
The dealership did a great job from beginning to end. They were prompt in helping is as well as doing there best to find is the exact car within our price range.
Business response:
Thank you for the wonderful review! We’re so happy to hear the dealership provided a great experience from start to finish. Our team works hard to be prompt, helpful, and committed to finding the right vehicle at the right price, so it’s great to know we delivered for you. Thank you for choosing Reliable Nissan, and we hope you enjoy your new car!
I had a very non-stressful and professional experience at the dealership and with the salesperson.
Business response:
Your positive experience with our team brings us great joy. We understand how important it is to have a smooth and comfortable process when visiting a dealership, and we're thrilled that you found the entire experience to be relaxed and handled with professionalism. Our sales team works hard to create an environment where customers feel at ease, and knowing that we achieved this goal with you means everything to us. Thank you for taking the time to share your wonderful feedback with others.
It provided Mena low pressure environment and professional staff. Great company. It provided me a low pressure environment for purchasing a car. The staff was great
Business response:
We are pleased to hear about your positive car purchasing experience with us. Creating a comfortable, no-pressure atmosphere for our customers is something we take great pride in, and we're delighted that you felt at ease throughout the process. Our team works hard to maintain a professional approach while ensuring every customer feels supported and valued. Thank you for taking the time to share your experience and for choosing Reliable Nissan for your automotive needs.
I had an amazing experience at Reliable Nissan thanks to Jessica and Josh! From the moment I walked in, they were both welcoming, professional, and genuinely helpful. Jessica made sure I found the perfect vehicle for my needs, and Josh helped make the entire process smooth and stress-free. They answered all my questions, kept everything transparent, and never made me feel pressured. Their customer service and teamwork truly stood out. I highly recommend asking for Jessica and Josh if you’re looking for a great car-buying exp... read more
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! Your kind words about the welcoming and professional service you received truly mean the world to us. We're delighted that our staff helped you find the perfect vehicle while keeping the entire process smooth and comfortable for you. It's fantastic to know that all your questions were answered with complete transparency and that you never felt any pressure during your visit. The exceptional customer service and collaborative approach you experi... read more
Price gouging on some pseudo oily gas in the tank that caused throttle issues and required purging a full tank for cleaning, allegedly. I left with the throttle still there ~ $700 poorer for nothing. The real issue was the transmission which was just changed UNDER WARRANTY and resolved the throttle problem. Nissan Corp, BBB, FTC and State Consumers Affairs complaints all coming your way for false repairs (no proof of oil testing conducted with a kit, per Nissan) and the refusal to do repairs under NATIONWIDE parts-AND-labor ... read more
Business response:
We’re sorry to hear about your experience and understand your frustration regarding the diagnosis, repair recommendations, and warranty concerns. This is certainly not the level of service we aim to provide at Reliable Nissan. We take concerns like these very seriously and would appreciate the opportunity to review the details of your visit, including the diagnostic process, warranty communication, and repairs performed. Our goal is always to provide accurate information and transparent service recommendations to our custome... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,517 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 7:00 a.m.