This profile has been claimed by the business owner or representative.
Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Did a great job letting me know that I needed more work than I expected. They took care of me fast. They just forgot the wiper blades for the second time. But I'm happy with them all around.
Business response:
We deeply appreciate your feedback and are pleased to hear about your positive experience with our service team. It's wonderful that we were able to communicate clearly about the additional work needed and take care of you quickly. We understand how important it is to keep you informed throughout the process, and we're glad our team delivered on that front. We also appreciate you noting the oversight with the wiper blades and will use this feedback to help our team stay more attentive to all service details. Your continued t... read more
There was not enough communication. I had to call several times to find out the status of the repair. We were down a Catering vehicle for a whole week.
Business response:
We value your opinion and understand how important clear communication is when your vehicle is being serviced. We understand your frustration. Your feedback helps us identify areas where we can improve our communication processes. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss how to better serve you in the future.
Im always very well taken care of. I like how they update me with what's going on.
Business response:
We are ecstatic to hear about your positive experience with our service team. Your satisfaction with the care you receive means everything to us, and we're delighted that our communication throughout the process has been helpful. Keeping our customers informed every step of the way is something we take pride in at Reliable Nissan. We truly appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service.
I'm always well taken care of. Ramon continues to ask and remind me of different Services I would need coming up. He always helps me stay on top of my car right now
Business response:
Your review is appreciated! We're thrilled to hear that you consistently receive excellent care. It's wonderful that our team member proactively keeps you informed about upcoming maintenance needs and helps you stay current with your vehicle's care. Your satisfaction and trust in our service mean everything to us, and we look forward to continuing to provide you with the reliable support you deserve.
Everything went smoothly. Brandon is a great employee with great communication skills. Polite. Caring young man
Business response:
We are grateful for taking the time to share your positive experience with us. It's wonderful to hear that your visit went so well from start to finish. Brandon truly embodies the qualities we value most in our team members, and your kind words about his communication abilities and caring approach mean so much to us. We're thrilled that you felt comfortable and well-cared for throughout your entire experience. Your feedback helps us continue providing the excellent service our customers deserve.
Everyone is extremely nice and helpful. Service department always makes sure that you have everything you need. They also update you if you are returning customer for your upcoming maintenance. If it's something that's going to take a few hours, they do update you throughout the process
Business response:
We are utterly delighted to hear about your wonderful experience with our team. Your kind words about everyone being nice and helpful truly mean the world to us. We're thrilled that our service department consistently ensures you have everything you need and keeps you well-informed as a returning customer about your upcoming maintenance needs. Knowing that we provide thorough updates throughout longer service processes shows us we're meeting our commitment to transparent communication. Thank you for recognizing the care and ... read more
There are variety of frontiers available in different trims, model, color and so forth, a far size dearship.
Business response:
We appreciate your input regarding the variety of Frontiers we have on our lot. We understand that having different trims, models, and colors available is important when you're looking for the right vehicle. Thank you for acknowledging our selection. We work hard to maintain a diverse inventory to meet the varying needs and preferences of our customers. If you would like to discuss your visit further, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.
Efficient, flexible, friendly From beginning to end, everyone made me feel welcomed and taken care of.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team provided you with such efficient and flexible service throughout your visit. It means the world to us to know that everyone made you feel welcomed and well cared for from start to finish. Your kind words about our friendly approach truly highlight what we strive for every day. We appreciate customers like you who take the time to recognize our efforts, and we look forward to continuing to serve you with the same le... read more
Reliable nissan has always helped my family and I a lot and I appreciate the service department
Business response:
Thank you for sharing your wonderful feedback about your family's experience with our service department. It means so much to us that we have been able to support your family consistently over time. Your trust in our team and the service we provide is truly valued. We look forward to continuing to serve you and your family with the same level of care and dedication that has earned your appreciation.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,507 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.