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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Slow With an appointment it still took almost 2 hrs to change oil and rotate tires
Business response:
We are disappointed to hear about your recent experience, as timely and efficient service is an important part of what we strive to deliver for every customer. While some services may require additional time depending on workload and vehicle needs, we understand your concerns regarding the extended wait despite having an appointment. We remain committed to improving scheduling accuracy and overall service efficiency to better respect our customers’ time. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.c... read more
I had a great experience working with Maria and Abdul at Reliable Nissan. From the moment I walked in, they were both welcoming, professional, and easy to work with. Maria did an excellent job making sure everything stayed organized and stress-free, while Abdul was very knowledgeable and took the time to answer all of my questions without any pressure. They both made the entire process smooth and straightforward, and I really appreciated their transparency and communication throughout. If you’re looking for a team that genui... read more
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you felt welcomed from the moment you arrived and that our staff provided the professional service you deserved. We're pleased that your experience remained organized and stress-free throughout the entire process. Having knowledgeable team members who take time to thoroughly answer questions without applying pressure is something we value greatly. Your appreciation for the transparency and clear communication means a lot to us.... read more
Great. I have tremors and it is hard to hit the keys to type 15 words. So fantastic fantastic fantastic fantastic fantastic fantastic.......
Business response:
We are overjoyed to hear about your wonderful experience at Reliable Nissan! Your enthusiasm really comes through and means so much to our team. We understand that sharing feedback can sometimes present challenges, and we truly appreciate the time and effort you took to let us know how we did. Your kind words about our service being fantastic motivate us to continue providing excellent care for every customer who walks through our doors. We look forward to serving you again in the future.
I was well taken care of! Not just by Ramon Mendoza but Frankie Valles as well.
Business response:
Thank you for taking the time to share your experience with us at Reliable Nissan. We are delighted to hear that you felt well cared for during your visit. It is wonderful to know that both Ramon Mendoza and Frankie Valles provided you with excellent service. Your positive feedback means a great deal to our team, and we truly appreciate you choosing us for your automotive needs. We look forward to continuing to serve you with the same level of care in the future.
Experience was good. I don't know a Jesse Flores. My sales guy was Frank. Valles
Business response:
Thanks for sharing your positive experience with us at Reliable Nissan! We're delighted to hear that everything went well during your visit. Frank Valles will be pleased to know that his service made a great impression. We appreciate you taking the time to let us know about your good experience, and we look forward to serving you again in the future.
I had an amazing experience at Reliable Nissan! Gracie and Isaac were both incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. They took the time to answer all my questions and made sure I felt confident every step of the way. A huge thank you to Kasadi as well for going above and beyond to assist me with all my vehicle needs. The level of customer service here truly stands out. I highly recommend Reliable Nissan to anyone looking for a great car-buying experience!
Business response:
Thank you for your review, jmartin! We're thrilled to hear about your wonderful experience with us. It's fantastic that Gracie, Isaac, and Kasadi provided such exceptional service and made your car-buying journey smooth and stress-free. We're proud that our team took the time to thoroughly address your questions and ensure you felt comfortable throughout the entire process. Your recognition of our customer service means everything to us. We truly appreciate you recommending Reliable Nissan and are so glad we could exceed you... read more
Huge thanks to Isaac and Gracie at Reliable Nissan for such a great car-buying experience! They were both incredibly helpful, patient, and easy to work with from start to finish. They really listened to what I was looking for and made sure I found the perfect vehicle without any pressure. Isaac and Gracie made everything simple and straightforward, explaining each step and making sure I felt confident the whole time. Their professionalism and friendly attitude truly stood out. I’d absolutely recommend working with them if yo... read more
Business response:
We sincerely value your wonderful feedback about your car-buying experience with us. It's fantastic to hear that Isaac and Gracie provided such exceptional service throughout your entire journey. We're delighted that they took the time to truly understand your needs and helped you find exactly what you were looking for without any unnecessary pressure. Your comments about how they made the process simple and kept you informed at every step really highlight the kind of experience we strive to provide for all our customers. Th... read more
Ramon did well, was professional and kept me informed. If there was a downside it was the loaner car smelled strongly of cigarettes which was very unpleasant
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your recognition of our team member's professionalism and dedication to keeping you well-informed throughout your service visit. It means so much to hear that you felt taken care of during your time at Reliable Nissan. We understand your concern about the condition of the loaner vehicle and take this feedback seriously. Maintaining clean and comfortable loaner cars is important to us, and we will address this matter to ensure future customers... read more
My first visit, with a recently purchased used Rogue. Staff was nice enough to provide me with prior service records.
Business response:
We are thrilled to hear about your positive first visit with your recently purchased used Rogue. It's wonderful that our team was able to assist you by providing the prior service records for your vehicle. We understand how valuable that information can be for new owners, and we're glad we could help make your ownership experience smoother. Thank you for choosing Reliable Nissan, and we look forward to serving you again in the future.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,747 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.