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9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The staff is very efficient and pleasant. There is a good place to wait. The service was completed quickly.
Business response:
Thank you for sharing your positive experience with us. We're delighted to hear that our team provided efficient and pleasant service during your visit. It's wonderful that you found our waiting area comfortable and appreciated how quickly we completed your service. Your feedback about our staff's professionalism means a great deal to us at Reliable Nissan. We look forward to continuing to provide you with the same level of excellent service in the future.
My concerns were addressed and vehicle was ready when promised. Ramon was excellent and friendly.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that your concerns were properly handled and that your vehicle was completed on schedule as promised. It's wonderful to know that our team member provided such excellent and friendly service throughout your visit. Your positive experience with our service department means so much to us at Reliable Nissan. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Simple and quick I arrived and was promptly greeted and checked in for my service. The service was quick and smooth.
Business response:
Thank you for sharing your experience with us! We truly appreciate hearing that your visit went smoothly from the moment you arrived. It's wonderful to know that our team provided you with the prompt greeting and efficient check-in process you deserved. Your feedback about the quick and seamless service means a great deal to us at Reliable Nissan. We're committed to making every customer's experience as straightforward and pleasant as yours was.
Destiny and Gabe were polite, professional and courteous. Detail of our new pickup was prompt and thourough. Wait times were minimal. Experience was very positive.
Business response:
We are ecstatic to hear about your wonderful experience with our team. It sounds like our staff provided you with the courteous and professional service you deserve during your pickup process. We appreciate you taking the time to share how thorough and efficient your experience was, and we are delighted that everything went smoothly with minimal wait time. Your positive feedback means so much to our team, and we look forward to serving you again in the future.
Working with Brandon was an absolute pleasure. Excellent communication skills. He was able to explain what everything on the inspection report meant in plain English.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that working with Brandon brought you such satisfaction. His ability to communicate clearly and translate technical inspection details into understandable terms truly reflects our commitment to transparency and exceptional service. Your feedback about his communication skills and dedication to explaining everything in plain language means so much to our team. We appreciate customers like you who recognize the effort our staff p... read more
Excellent service Service was quick and easy. Ramon explained everything thoroughly and in detail. Waiting area was nice and cozy. Will be back again for next maintenance visit
Business response:
We are grateful for your wonderful feedback about your service experience with us. It's fantastic to hear that everything was handled quickly and efficiently for you. We're pleased that Ramon took the time to walk you through all the details thoroughly - providing clear explanations is something we truly value. Your kind words about our comfortable waiting area mean a lot to us as well. We look forward to welcoming you back for your upcoming maintenance needs.
Great service, fast, reliable, and would recommend getting your car service needs done at this location.
Business response:
Thank you for the wonderful review, Ashley Nicole! We're thrilled you found our service fast and reliable. Your recommendation means everything to our team at Reliable Nissan. We appreciate customers like you and look forward to serving your automotive needs again.
Experience was good until today when I noticed that my credit was pulled 6 times when I was told the one time by Nissan would be the only one
Business response:
We aim to provide clear and accurate information about credit checks and financing processes for every customer. Our intention is always to ensure transparency and avoid any unexpected impacts on credit. Feedback like yours helps us review how we communicate these steps more effectively. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com if you’d like to discuss your concerns further.
One of my concerns were not met. The eco drive or some issue with the engine 'while' driving. They ran a test while it was 'idle' and couldnt re-create it.
Business response:
We understand your frustration. We recognize that this type of intermittent problem can be difficult to diagnose and we want to make sure your vehicle operates properly in all driving conditions. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss additional diagnostic options and work toward finding a solution.
Reliable Nissan has a 4.4 star rating with 13,015 reviews.
Reliable Nissan is closed now. It will open at 8:00 a.m.