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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Ramon was great. He kept me informed while I waited for work to be done. There’s a nice office work space too with good coffee!
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you had such a positive experience with us. It sounds like our team member provided excellent communication by keeping you updated throughout the service process, which we know makes such a difference when waiting for work to be completed. We are also pleased that you enjoyed the comfortable workspace and quality refreshments we provide. Your kind words about the overall experience truly mean a lot to us at Reliable Nissan, and we look forward to serving yo... read more
The team did a great job. They met my expectations as my vehicle was delivered as promised. Chris was my service advisor who did a great job.
Business response:
We are utterly delighted to hear that our team exceeded your expectations with the service delivery. It's wonderful to know that your vehicle was ready exactly as promised and that you had such a positive experience with us. We're proud to have team members who consistently deliver excellent service and ensure our customers feel well taken care of throughout the process. Thank you for taking the time to share your experience.
Upon arrival. Adam greeted and was very professional. In what we were interested in. He went above and beyond.
Business response:
We are thrilled to hear about your positive experience with our team. Your comments about receiving professional service from the moment you arrived really mean a lot to us. We're delighted that our staff member provided exceptional assistance and took the extra steps to help you with what you were looking for. Your feedback highlights exactly the kind of dedicated service we strive to deliver to every customer. Thank you for taking the time to share your experience with us.
Ramon was efficient, polite and knowledgeable . No eirk was done because I had to go go before the mechanics could get to the car
Business response:
We are happy to hear about your positive experience with Ramon's professional service. It's wonderful that you found him efficient, polite, and knowledgeable during your visit. We understand that timing didn't work out for the service work to be completed, and we appreciate your understanding. Your feedback about our team member's expertise and courteous approach means a great deal to us. We look forward to serving you again when it's more convenient for your schedule.
Very thorough, fast, considerate The staff was very friendly and efficient, and they were thorough in checking out my car. I really appreciated them. It was a good experience.
Business response:
We are elated to hear about your wonderful experience with our team. Your recognition of our staff's thoroughness and efficiency means so much to us. We're delighted that you found everyone friendly and that the comprehensive inspection of your vehicle met your expectations. It's truly rewarding to know that your visit left you with such positive impressions. Thank you for taking the time to share your feedback about this great experience.
Excellent customer service, so family oriented and helpful. We were given great service and given the time we needed to make our decision, ask questions and didn’t feel rushed or pressured. Very happy with our experience!
Business response:
We are ecstatic to hear about your wonderful experience! Your comments about our customer service being family oriented truly mean the world to us. We understand how important it is to have the time and space to make informed decisions without feeling any pressure, and we're thrilled that our team provided exactly that environment for you. Creating a supportive atmosphere where customers can ask questions freely and feel comfortable throughout their visit is at the heart of what we do. Thank you for choosing us and for shari... read more
Great experience with my sister Liz and the internet team at Reliable. Thanks everyone I appreciate you all
Business response:
We are grateful for your wonderful feedback about your experience with Liz and our internet team. It means so much to us when customers take the time to share their positive experiences. We understand how important it is to have a smooth and supportive process, and we're delighted that our team was able to provide that for you and your sister. Your appreciation truly motivates us to continue delivering excellent service to every customer who visits us.
They were very nice and great to work with! I appreciate the appointment being quick because I was going out of town.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are so pleased to hear that our team provided you with excellent service and made your visit a positive one. It's fantastic to know that we were able to accommodate your scheduling needs with a quick appointment, especially when you had travel plans. Your kind words about working with our staff mean a great deal to us. We truly appreciate customers like you and look forward to serving you again at Reliable Nissan.
The service manager helped to bring the cost down after a very costly repair of the transmission.And then going in yet, again for now, the alternator. He was nice enough to give me a loner. The only problem is, the tech did not Put on the skid plate correctly and it is dragging.
Business response:
It's regrettable to hear about the issues you've experienced with your recent visits. We understand your frustration. We appreciate you acknowledging the service manager's efforts in helping reduce your repair costs and providing you with a loaner vehicle during this time. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,654 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.