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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Right on time. Efficient. Friendly. Reliable. I would definitely recommend the service department to my friends.
Business response:
We are absolutely thrilled to hear about your experience with our service department! It means a lot to know that our team delivered timely, efficient, and friendly service. We work hard to make every visit as smooth as possible, and feedback like yours reminds us why that matters. Thank you for recommending us to your friends — we look forward to seeing you again!
I had a great experience working with Miguel and Daniel at Reliable Nissan! They were both friendly, professional, and very helpful throughout the entire process. They took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable every step of the way. I really appreciated how easy and stress-free they made the experience. Miguel and Daniel provided excellent customer service, and I would definitely recommend them to anyone looking for a great experience at Reliable Nissan!
Business response:
Thank you for your review, bethlindeman! It's great to hear that Miguel and Daniel made your experience at Reliable Nissan so smooth and stress-free. Knowing that they took the time to walk you through everything and kept you comfortable throughout the process is exactly what we strive for. We will be sure to pass along your kind words to them, and we look forward to being here for you whenever you need us again!
Had a scheduled appointment at 10 o’clock was not finished until 1230 went for an oil change asked about a tire rotation did not approve to have it done. Did not know there was going to be a charge. Had to pay in order to leave, feel like I should get reimbursed. Service tech sent me a message if I had to ask any questions just text. Text him numerous questions never got a response. Went to look for him said he didn’t receive any very poor communication.
Business response:
We are disappointed to hear about your recent visit, and we regret that your experience did not meet your expectations. We would welcome the opportunity to learn more about what happened and work toward a resolution. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further.
Welcoming , helpful & very customer focused They both understand my needs and financial limitations
Business response:
Your review is appreciated, and we are glad to hear that your experience with our team was such a positive one. Feeling understood and supported during the car buying process makes a real difference, and it sounds like our team delivered just that. We look forward to being here for you whenever you need us again.
I had an amazing experience at Reliable Nissan, and I want to give a special thank you to Daniel and Miguel for making the entire process such a positive one. From the moment I arrived, both of them were friendly, welcoming, professional, and genuinely interested in helping me find the right vehicle. Daniel and Miguel took the time to listen to what I was looking for and made sure all of my questions were answered. They were knowledgeable about the vehicles and explained everything clearly, which made me feel much more comfo... read more
Business response:
We are thrilled to hear about your experience at Reliable Nissan! Daniel and Miguel truly represent what great customer service looks like, and it means a lot to know they made such a positive impression on you. Taking the time to listen, answer questions thoroughly, and never making you feel rushed are things we take real pride in. We will be sure to pass along your kind words to both of them. Thank you for recommending them to others, and we hope to see you again down the road!
I was pleased that they were able to take my vehicle in for service at the last minute. And also the help from the lady in finance and Cassidy and Craig
Business response:
We are pleased to hear that we could accommodate your last-minute service visit and that our team made the experience a good one. It means a lot to know that Cassidy, Craig, and our finance team were all able to help you along the way. We look forward to seeing you again at Reliable Nissan!
Including me in every step. Polite and friendly Great handshake. Great customer service Give people service
Business response:
Thank you for your review, ANNETTESCHOOTZ1! It means a lot to hear that you felt included throughout the process and that our team made you feel welcome. Keeping customers informed and treating everyone with respect is something we take seriously, and we are glad that came through in your experience. We look forward to working with you again in the future.
I recently had a great experience at Reliable Nissan, and I want to give a special thank you to Joshua Bates and Miguel for their outstanding customer service. From the moment I arrived, both of them were friendly, welcoming, and professional. They made me feel comfortable and were genuinely interested in helping me throughout the entire process. Joshua and Miguel were very knowledgeable and took the time to answer all of my questions. They explained everything clearly, made sure I understood my options, and never made me fe... read more
Business response:
We sincerely value you taking the time to share such a detailed and thoughtful review. It is wonderful to hear that Joshua and Miguel made such a positive impression from start to finish. Knowing that they provided a comfortable, pressure-free experience while keeping communication clear and thorough is exactly what we aim for with every visit. We will be sure to pass along your kind words to them both. Thank you for recommending Reliable Nissan, and we look forward to being here for you whenever you need us.
I recently purchased a brand-new Nissan Sentra from Reliable Nissan, and I couldn’t be happier with the experience. From the moment I arrived, Michael Y. was friendly, professional, and genuinely helpful. He took the time to listen to what I was looking for and made sure I had all the information I needed before making my decision. Michael was very knowledgeable about the Sentra and answered all of my questions thoroughly. He explained the features, options, and everything I needed to know about the vehicle without making me... read more
Business response:
Thank you immensely for sharing such a detailed and thoughtful review, Alicia! It is wonderful to hear that your car-buying experience at Reliable Nissan was such a positive one. Michael Y. truly represents the kind of service we strive to provide every customer, and knowing he took the time to listen, answer your questions, and make sure you felt comfortable throughout the entire process means a lot to us. We hope you enjoy every mile in your new Nissan Sentra, and we look forward to being your dealership for years to come!
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,998 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 8:00 a.m.