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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Prompt serive at arrival. Clear communication on time and genuinely cared about my concerns. Ramon provided excellent customer service!
Business response:
We are grateful for your wonderful feedback about your recent visit. It's fantastic to hear that you experienced quick service right from the moment you arrived. We're particularly pleased that our team provided clear communication regarding timing and took the time to genuinely address your concerns. Your recognition of the excellent customer service you received means so much to us. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with t... read more
The service provider Jesus took my vehicle from 7:30am - 4:30pm. This visit was for tire rotation, breaks, and flush recommended by provider. It was recommended that vehicle would only take 2 hours which turned into the entire day. It would be nice to know the expected time for services or updates. As I felt I called Anthony more times than needed for updates.
Business response:
We take your feedback seriously and understand your frustration. Your experience highlights the importance of providing accurate time estimates and proactive communication throughout the service process. We value your input as it helps us improve our service standards and ensure better experiences for all our customers. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and address your concerns directly.
Reliable Nissan was great. They listen and don't force any decision making. The management and sales dept are really great to work with.
Business response:
Probably one of these easiest vehicle purchases I have made. Paul Bateman was very helpful and Jessica was super easy to work with. Two thumbs up for Relaible Nissan.
He was friendly and respectful, I'm really happy to work with him on service. Thank you jes s
Business response:
We are happy to hear about your positive experience with our team member. Your feedback about receiving friendly and respectful service means a great deal to us at Reliable Nissan. We take pride in working closely with our customers to ensure they feel valued and well-cared for. Thank you for taking the time to share your experience with us.
Seamless from start to finish. Jessica was helpful and professional. Services were completed in a timely manner (same day!). Great communication throughout the process. They called my auto warranty company to have eligible services covered. I also appreciate the Lyft rides to and from the service center. This the second time I’ve had work done at Reliable Nissan. I won’t hesitate to return.
Business response:
We are grateful for your wonderful feedback about your experience with us. It's fantastic to hear that your service visit was smooth from beginning to end and that Jessica provided you with the helpful and professional support you deserved. We're pleased that we could complete your services efficiently on the same day and maintain clear communication throughout your visit. We're glad our coordination with your auto warranty company for coverage was beneficial, and that you found value in the transportation service we provide... read more
Very pleased with their fast service. Staff are so nice. They don't mind that I bring my Frenchie with me.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced quick service during your visit. It means so much to know that our team made such a positive impression with their welcoming approach. We love that you feel comfortable bringing your French Bulldog along - creating a friendly environment where all our customers feel at ease is truly important to us. Your kind words about the staff really brighten our day, and we look forward to continuing to provide you with the excellent service you deserve.
Always very easy to deal would and I have no complaints. Good communication. Good bye
Business response:
Your positive experience means everything to us at Reliable Nissan. We're delighted to hear that working with our team has been straightforward and hassle-free for you. Knowing that our communication met your expectations really brightens our day. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the same level of service in the future.
Friendly service advisor and helpful. Quick and informed service team. Very clean and great service that included above and beyond shuttle service to and from the mall while we waited.
Business response:
We greatly appreciate your wonderful feedback about your recent service experience. It's heartwarming to hear that our service advisor provided such welcoming assistance and that our team delivered the quick, knowledgeable support you needed. We take pride in maintaining a pristine facility and are delighted that you noticed our commitment to cleanliness. Your kind words about our shuttle service truly mean a lot to us - going the extra mile to ensure your convenience while your vehicle is in our care is something we're pass... read more
Pacman is the best when we were done I went and got my little sister and she got one also
Business response:
We are thrilled to hear about your wonderful experience! It sounds like you had such a great time that you brought your sister back to share in the positive experience as well. Having customers who are so satisfied that they recommend us to their family members truly means the world to us. Thank you for trusting Reliable Nissan with both of your automotive needs, and we look forward to continuing to provide you and your family with excellent service in the future.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,475 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.