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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Customer service starts the moment a customer walks into the building. The appearance of the building is clean
Business response:
We appreciate your perspective on the importance of first impressions and customer service. You are absolutely right that the customer experience begins the moment someone enters our facility. We are pleased to hear that you found our building's appearance clean and well-maintained. Your feedback helps us understand what matters most to our customers, and we value your observation about how facility appearance contributes to quality service. We remain committed to maintaining high standards in all aspects of our operations. ... read more
Excellent work Would recommend their vehicles and service to everyone. Excellent people and good vehicles
Business response:
Thank you for sharing your wonderful experience with our team and vehicles. Your recommendation means the world to us, and we're thrilled that you found our service exceptional. It's incredibly rewarding to know that both our people and our vehicles have earned your trust and satisfaction. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the quality service you deserve.
The service was completed in a reasonable about more time and excellent explanation on the recommendations
Business response:
Thank you for sharing your positive experience with our service team. We are delighted to hear that your service was completed within a reasonable timeframe and that our team provided you with thorough explanations regarding their recommendations. Your feedback about the quality of communication and efficiency means a great deal to us. We appreciate you taking the time to share this review and look forward to serving you again at Reliable Nissan.
Service was prompt. Agent was courteous. The experience met all of my expectations. I was pleased.
Business response:
Your positive feedback truly brightens our day! We're thrilled that our team provided you with efficient service and treated you with the courtesy you deserve. Knowing that your visit fully satisfied your expectations brings us great joy. Your satisfaction means everything to us, and we appreciate you taking the time to share your experience.
Salespeople are knowledgeable a little bit too busy for me , though. Some things were overlooked.I had to call several times to have things done.\nThe sales person took a long time.The day I bought the vehicle waiting on other people and helping other sales agents
Business response:
Your input is valuable to us and we understand your frustration with our team's availability and timing. We recognize that having knowledgeable staff is important, and we also know that feeling prioritized during your vehicle purchase is equally essential. Your feedback is something we take seriously. Your experience helps us identify areas where we can better manage our customer interactions and improve our service flow. For further assistance, please contact Dominic Salazar, our General Manager, at customerrelations@reliab... read more
This dealership provides the best, friendliest service. The finance dept takes excellent care of me and my needs. There is always a wide variety of vehicles to choose from.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about receiving the best and most welcoming service truly means everything to us. We understand how important it is to have a finance department that genuinely cares for your individual situation and requirements, and we're delighted that our team exceeded your expectations in this area. Having a diverse selection of vehicles available for our customers is something we take pride in, and we're pleased this made your visit even bett... read more
The salesperson for polite respectful listened to our needs and concerns and did everything he needed to make our experience perfect.
Business response:
Thank you for sharing your wonderful feedback about your experience with us. We're delighted to hear that our team member demonstrated such courtesy and respect while carefully listening to what you were looking for. It's truly rewarding to know that we were able to address your specific requirements and concerns, making your visit exactly what you hoped it would be. Your kind words mean so much to our entire team, and we appreciate you taking the time to recognize the dedicated service you received.
Jessica Esparza was great and worked hard to get the deal done. Jesse Flores was great to work with as well. My only complaint was in the detail of my vehicle, it was still a bit dirty on the inside and my washer fluid and tire pressure was low. I was pretty disappointed that the dealership would not send me off with a full tank of gas, but the sales experience was great.
Business response:
We are absolutely thrilled to hear about your positive experience with our team members who worked diligently to complete your transaction. It's wonderful that you found the sales process to be excellent and that our staff provided great service throughout your visit. We truly value your feedback regarding the vehicle preparation details you mentioned. Your comments about the interior cleanliness, fluid levels, and fuel situation help us understand areas where we can enhance our delivery process. We take pride in ensuring ev... read more
They're always very helpful understanding helpful with for whatever situation I'm dealing with and they go above and beyond that's why I like coming into this dealership
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your loyalty and are delighted that our team consistently provides the support you need for every situation you encounter. Knowing that we exceed your expectations and that this motivates you to choose our dealership means everything to us. Your trust in Reliable Nissan drives us to maintain the high level of service that keeps you coming back.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,858 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open tomorrow at 7:00 a.m.