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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
It was good customer service The dealership answered my questions. Everything was done well. Good job
Business response:
Your positive feedback about the customer service experience means so much to our team. We're delighted that our staff was able to provide thorough answers to all of your questions and handle everything to your satisfaction. Your recognition of our team's efforts motivates us to continue delivering exceptional service to every customer who walks through our doors.
Everyone I have interacted with is kind and helpful. The wait time is a bit long.
Business response:
Thank you for your kind words about our helpful team at Reliable Nissan! We appreciate your patience with the wait time and value your honest feedback as it helps us continue improving our service. Thank you for choosing us for your automotive needs.
Honest, friendly and helpful. They went the extra mile. Made my family happy. Truly fantastic
Business response:
Thank you for your wonderful review! We're thrilled that we could go the extra mile and make your family happy. Your kind words about our honest and helpful approach mean everything to our team and motivate us to continue providing exceptional service.
My experience was efficient and professional. Brandon was very helpful. He was able to answer all of my questions. My car was serviced in a timely manner.
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about the efficient and professional service you received really means a lot to us. We're so glad Brandon could provide the helpful assistance you needed and thoroughly answer all your questions. It's wonderful to know that your vehicle service was completed in the timeframe you expected. Thank you for taking the time to share your experience.
It was great. Did what they were supposed to do and explained everything completely. It was great. Did what they were supposed to do and explained everything completely and correctly.
Business response:
Thank you for sharing your wonderful experience with us. We're truly pleased to hear that our team delivered exactly what you needed and took the time to walk you through everything in detail. Your feedback about our thorough explanations means so much to us, as we believe clear communication is essential to providing excellent service. We appreciate you choosing Reliable Nissan and look forward to serving you again in the future.
Ramón is amazing he is the best service advisor reliable Nissan has! Always helping my needs
Business response:
We are thrilled to hear about your outstanding experience with our service team. Having a dedicated service advisor who consistently meets your automotive needs makes all the difference, and we're delighted that you've found such reliable support with us. Your recognition of exceptional service means everything to us, and we're committed to continuing to provide the quality care you deserve for all your vehicle needs.
Craig was super patient and was able to work within the budget for the monthly payment. Very communicative and was able to explain the pricing and the vehicle description.
Business response:
We are thrilled to hear about your positive experience with our team. It sounds like you received exactly the kind of patient and communicative service we strive to provide every customer. Working within your budget while clearly explaining all the details shows the dedication we have to making your car buying experience as smooth as possible. Your feedback about the thorough vehicle descriptions and pricing transparency means a lot to us. We truly appreciate you taking the time to share your experience.
Prompt serive at arrival. Clear communication on time and genuinely cared about my concerns. Ramon provided excellent customer service!
Business response:
We are grateful for your wonderful feedback about your recent visit. It's fantastic to hear that you experienced quick service right from the moment you arrived. We're particularly pleased that our team provided clear communication regarding timing and took the time to genuinely address your concerns. Your recognition of the excellent customer service you received means so much to us. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with t... read more
The service provider Jesus took my vehicle from 7:30am - 4:30pm. This visit was for tire rotation, breaks, and flush recommended by provider. It was recommended that vehicle would only take 2 hours which turned into the entire day. It would be nice to know the expected time for services or updates. As I felt I called Anthony more times than needed for updates.
Business response:
We take your feedback seriously and understand your frustration. Your experience highlights the importance of providing accurate time estimates and proactive communication throughout the service process. We value your input as it helps us improve our service standards and ensure better experiences for all our customers. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and address your concerns directly.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,506 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 7:00 a.m.