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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Ramon was very professional. Very easy to talk to. Great customer service from him! Communicated what my car need while I was waiting
Business response:
We are honored to receive your wonderful feedback about your experience with us. It's fantastic to hear that you found our team member to be so professional and approachable during your visit. We're especially pleased that the communication about your vehicle's needs was clear and helpful while you waited. Providing excellent customer service and making sure our customers feel comfortable and well-informed is exactly what we strive for every day. Your positive experience means the world to us at Reliable Nissan.
Observed a sign saying if I wasn't provided details on what was done to my vehicle I would get a free oil change. Went in for a recall and was not told what was don't besides 'the recall was taken care of' until I asked for specifics but I felt bad mentioning the few oil change. Also was not made aware the spare key would need programming and will have to return again. And then I got backlash for ME not letting the technician know when I wasn't made aware.
Business response:
We aim to provide clear explanations and set appropriate expectations so customers feel informed and supported throughout their visit. Our intention is always to communicate service details proactively and help avoid unnecessary return trips. Feedback like this is valuable as we continue strengthening consistency and communication within our service process. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so this can be reviewed further.
Appt. for oil change was a bit longer than expected. CSR keep me posted on my vehicle service when asked. No other issues.
Business response:
Thank you for your wonderful feedback! We understand that your oil change appointment took a bit more time than anticipated, and we appreciate your patience with the process. It's great to hear that our customer service representative stayed in communication with you about your vehicle's service status whenever you inquired. We're pleased that everything else went smoothly during your visit. Your experience matters to us, and we're grateful you chose us for your automotive service needs.
Everyone was very friendly and professional. They all worked hard to get me into the vehicle I wanted.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your kind words about our friendly and professional approach mean so much to us. We truly value customers like you who recognize the dedication our staff puts into helping find the perfect vehicle. It brings us great satisfaction knowing we were able to work together to get you behind the wheel of exactly what you were looking for. Thank you for taking the time to share your positive feedback about your experience.
Good services Good Services from Abdul, he was patient, good seller and very good Good Services from Abdul, he was patient, good seller and very good and was a lot of help
Business response:
We are thrilled to hear about your wonderful experience with our team. Your kind words about the patient and helpful service you received really mean a lot to us at Reliable Nissan. It's fantastic to know that our staff member provided you with excellent assistance and made your visit a positive one. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of care and dedication in the future.
My experience was great. Very fast quick and easy. Nikki was awesome very kind and friendly. I did not feel pressured, uncomfortable at all or overwhelmed when looking at the vehicle with Nikki. Sophia was also so kind, efficient, and professional. Diva's slayed!
Business response:
We are delighted to hear about your wonderful experience with us! It sounds like your visit was everything we hope for - smooth, efficient, and comfortable. We're thrilled that Nikki made you feel at ease while exploring your vehicle options without any pressure, and that Sophia provided such professional and efficient service. Your positive feedback about our team members truly brightens our day. Thank you for choosing Reliable Nissan and for taking the time to share your experience!
Adual was an exceptional salesman and a great person overall. Thanks to Adual, I was able to get the car of my dreams.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you were able to get your dream car and that our team member provided such outstanding service. It means everything to us when customers recognize the dedication and genuine care our sales professionals bring to helping find the perfect vehicle. Your kind words about the exceptional service you received truly highlight what we strive for every day at Reliable Nissan. We appreciate you taking the time to share this positive feedback and are ... read more
Sammy and Kim made me and my family feel comfortable from the first day of showing up. He also got me out of my old truck and into a new truck. Both of us walked away from the deal happy I’m definitely recommend family and friends in the future. thanks to Kim and Sammy.
Business response:
We are pleased to hear about the wonderful experience you had with our team. Creating a comfortable environment for you and your family from day one is exactly what we strive for, and it sounds like we achieved that goal. We're thrilled that the transition from your previous vehicle to your new truck went smoothly and that everyone left satisfied with the outcome. Your recommendation to family and friends means the world to us at Reliable Nissan. We truly appreciate customers like you who take the time to share their positiv... read more
Very nice! THank you for the great service you guys provide for us customers! I love the courtesy
Business response:
We greatly appreciate your wonderful feedback! It truly means a lot to hear that you experienced great service and appreciated the courtesy shown to you. Your kind words about our team's dedication to providing excellent customer care motivate us to continue delivering the high-quality experience you deserve. Thank you for taking the time to share your positive experience!
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,051 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 7:00 a.m.