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9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Very quick, friendly, and helpful Great experience. Responded to questions and didn't pressure to complete work that was recommended
Business response:
Your positive experience means everything to us. We're thrilled to hear that our team provided such prompt and welcoming service during your visit. It's wonderful to know that we were able to answer your questions thoroughly and that you felt comfortable with our approach to recommended services. Your feedback about our team being helpful without applying pressure reflects exactly the kind of respectful experience we strive to deliver. Thank you for taking the time to share your experience.
No It was easy to check in, i almost didn't get my car because i never received a message it was completed, i had to call but it was very in and out. Appreciate the efficiency
Business response:
We are overjoyed to hear about your positive experience with our service team. Your feedback about the smooth check-in process and quick turnaround truly means a lot to us. We understand the importance of clear communication throughout the service process, and we appreciate you bringing this to our attention. It's wonderful to know that despite the communication gap, you found our team efficient and were able to get back on the road quickly. Thank you for taking the time to share your experience and for recognizing our commi... read more
Polite and truly cared about my needs in a vehicle. They worked with my budget.
Business response:
Thank you for your review! We're delighted to hear our team cared for your vehicle needs and worked within your budget. Your positive feedback means a great deal to us at Reliable Nissan. We appreciate you sharing your experience and look forward to serving you again!
Called and told them which car I was wanting and they said it was available. Kim scheduled an appointment and the rest his history. Sophia was awesome and explained all my options for financing the balance and didn't beat around the bush.
Business response:
Thank you for the wonderful feedback! We're thrilled that Kim got you set up smoothly and that Sophia provided clear, straightforward financing options. Your positive experience with our team means so much to us. Thank you for choosing Reliable Nissan!
Overall good but alignment wasn't done properly camber and toe was off significantly in the back and vehicle was pulling. I still feel bumps and ditches rough, i'm not sure if they put in new control arms.As one was a little discolored. And also feel the control arms, vibrating, or something else. When I go over bumps or rough spots.
Business response:
We appreciate you sharing this detailed feedback, as our goal is to ensure all repairs and adjustments provide a safe and smooth driving experience. Comments like yours help us review how alignment and suspension work is completed and communicated. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com if you would like to discuss this further.
He was honest, kind, and very informative. I plan on sending others to him in the future
Business response:
Your positive feedback means so much to us! We're thrilled to hear about your experience with our team member who provided such helpful and transparent service. It's wonderful to know that you found the information shared to be valuable and that you felt well taken care of throughout your visit. Your trust in recommending Reliable Nissan to others truly reflects the genuine care we strive to provide every customer. We look forward to continuing to serve you and those you send our way with the same level of honesty and suppor... read more
I really loved my experience at the dealership! Isaac worked extremely hard to help find me my new car!
Business response:
We are overjoyed to hear about your wonderful experience with us! It sounds like you had an exceptional time finding your new vehicle, and we're thrilled that our team member put in tremendous effort to help you discover the perfect car for your needs. Your satisfaction means everything to us, and we're so pleased that the hard work and dedication you experienced made such a positive impression. Thank you for choosing Reliable Nissan and for taking the time to share your fantastic feedback!
Friendly staff. Fast service. Very professional.. The staff is very friendly and very professional. The service done to my vehicle was extremely fast and thorough. Highly recommend.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your comments about our staff being welcoming and maintaining high standards truly mean the world to us. It's fantastic to know that we were able to provide you with quick yet comprehensive service for your vehicle. We take great pride in delivering efficient service without compromising on quality, and your recommendation speaks volumes about our commitment to excellence. Thank you for choosing Reliable Nissan and for taking the time to share your positi... read more
No communication Dropped off my truck at 8am for an oil change and a recall .! left message for him to call me nothing until it was done around three
Business response:
We take all feedback seriously and understand your frustration. We recognize that this was not the experience you expected. Your feedback helps us identify areas where we can improve our customer communication process. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and ensure better service in the future.
Reliable Nissan has a 4.4 star rating with 13,089 reviews.
Reliable Nissan is closed now. It will open tomorrow at 7:00 a.m.