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Reliable Nissan

4.4

About this business

Location details

9951 Coors Blvd NW, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.413,033 reviews
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Nesto V's profile image
Nesto V 
2 months ago

Isaac was great, not too pushy and tried his best to find something that would work for us. 

Business response:

We are ecstatic to hear about your wonderful experience with Isaac. It sounds like he provided exactly the kind of respectful, helpful service we strive for - giving you space to make decisions without pressure while working hard to find the right vehicle for your needs. Your positive feedback about his approach means so much to our team. We truly appreciate you taking the time to share your experience and are thrilled we could help you find what works best for you. 

EMERITAPADILLA's profile image
EMERITAPADILLA 
2 months ago

Every time I had to call for a service or any question, my advisor Ramon would be very professional kind and would take his time to explain and keep me informed on my vehicle every time I would reach out or visit the dealership 

Business response:

We are ecstatic to hear about your wonderful experience with our service team. Your feedback about receiving professional and kind assistance whenever you reached out truly means a lot to us. We're delighted that you consistently received thorough explanations and stayed well-informed about your vehicle throughout each interaction and visit. Having team members who take the time to provide excellent customer care is what we strive for at Reliable Nissan. We appreciate you taking the time to share your positive experience wit... read more

MANNYHA721's profile image
MANNYHA721 
2 months ago

Christopher was good but the Parts department was not a good experience the guy was sarcastic when I asked him for help to come and see my car in the garage he replied 'I'm not going to go outside' which I felt was very unprofessional 

Business response:

We are concerned to hear about your mixed experience with our team. It's wonderful that Christopher provided you with good service, and we truly value when our staff members make a positive impression. However, we understand your frustration with the interaction you had in our parts department. The response you received falls short of the helpful service standards we strive to maintain. Every customer deserves respectful and courteous treatment when seeking help with their vehicle needs. We take feedback about our service ap... read more

kelsjo_2126's profile image
kelsjo_2126 
2 months ago

Reliable Nissan staff explains what's going on with vehicle, gives updates, and staff are very helpful. 

Business response:

Thank you for your review! We are delighted to hear that our team provided clear communication about your vehicle's condition and kept you informed throughout the process. Your feedback about our helpful staff truly means a lot to us. We strive to ensure every customer feels well-informed and supported during their visit, and it sounds like we achieved that goal with your experience. We appreciate you taking the time to share your positive thoughts about the service you received. 

BBBSJJSJ's profile image
BBBSJJSJ 
2 months ago

Meticulous service; detail check and expedient svc Brandon reviewed all available svc plans. Walked me to vehicle for questions and any concerns I may have. No one every did that previous visits. y 

Business response:

We are elated to hear about your outstanding experience with our team. Your recognition of the thorough and careful attention to detail means so much to us. We understand how valuable it is when someone takes the time to review all service options with you and ensures you feel completely informed about your vehicle care. The personal touch of walking you through everything and addressing all your questions directly at your car shows our commitment to going above and beyond. Your feedback about this exceptional level of care ... read more

RUBYRMRZ94's profile image
RUBYRMRZ94 
2 months ago

Transaction was smooth. Destiny and Sophia were amazing! It was an enjoyable experience for my wife and I. 

Business response:

Thank you for reviewing Reliable Nissan. We appreciate your business and look forward to working with you in the future! 

RHOLLIE777's profile image
RHOLLIE777 
2 months ago

Friendly and Good Customer Service They asked if there was anything else that I needed 

Business response:

Thank you for reviewing Reliable Nissan. We appreciate your business and look forward to working with you in the future! 

RHOLLIE777's profile image
RHOLLIE777 
2 months ago

Excellent Good customer service good information concerning work being done in vehicle Very thorough job 

Business response:

Thank you for reviewing Reliable Nissan. We appreciate your business and look forward to working with you in the future! 

Darlean Urban's profile image
Darlean Urban 
2 months ago

Great work, professional start but repairs are to expensive It cost me 511.00 to replace a button on the arm controller. I understand they had to replace the whole control box but my car is still under warranty but it didn't qualify. So I'm paying for nothing. And your parts cost too much. 

Business response:

The control switch for the mirror broke off, fell off one day it was just not there. And I was charged 511.00. Yes I got a discount but still for a new car it shouldn’t have happened. I 

Frequently asked questions about Reliable Nissan

How is Reliable Nissan rated?

Reliable Nissan has a 4.4 star rating with 13,033 reviews. 

When is Reliable Nissan open?

Reliable Nissan is closed now. It will open at 7:00 a.m.