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Reliable Nissan

4.4

About this business

Location details

9951 Coors Blvd NW, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.413,618 reviews
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satisfied customer 
4 months ago

A product was added without my permission, and David was trying to charge me for it 

Business response:

We are concerned to hear that you feel this way about your service experience. We take these matters seriously and would appreciate the opportunity to discuss this further with you. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can review your account and work towards a resolution. 

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vincentv.49ers 
4 months ago

It took all day and they told me they will at least wash the vehicle and he never did then I called back the next day to take it to wash it and they told me that the car wash didn't work 

Business response:

We take your feedback seriously, and we understand your frustration. Your time is valuable, and we recognize that this experience did not meet your expectations. We would appreciate the opportunity to discuss this further. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can work towards a resolution. 

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LACARRUBBA87 
4 months ago

I got my truck back with a dead battery and check engine lights buy you left me stranded in a parking lot I was forced to use you go n bankrupt 

Business response:

We understand how stressful it can be to encounter unexpected issues after service, and we recognize the inconvenience that situations like this can cause. Our goal is always to return vehicles in a condition that supports our customers’ needs, and feedback like yours is important as we continue to review and improve our service processes. We would appreciate the opportunity to learn more about what occurred and discuss your concerns directly. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we ca... read more

JARAMILLOTRUCKING's profile image
JARAMILLOTRUCKING 
4 months ago

The worst experience I have ever had, to take my vehicle back because they didn't fix right the first time! Very disappointed ! Stop sending me this survey!!! 

Business response:

It's regrettable to hear about your disappointment, and we understand your frustration. Your feedback highlights areas where we can continue to improve our service. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns directly. 

NONE25's profile image
NONE25 
4 months ago

Worst dealer ever. Will say anything to get your money then act like you are an inconvenience once you have issues. Go somewhere else, don’t waste your time with these losers 

Business response:

We are disappointed to hear about your experience. Your feedback is concerning to us. We take these matters seriously and would appreciate the opportunity to discuss your specific situation further. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can work toward a resolution. 

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Jonathanrangel70 
4 months ago

Difficult to deal with & offered no apologies for wasting my time. I drove 12+ hrs to pick up a brand new car & it wasn't there 

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Todd Shiver 
4 months ago

Never seen so many two-faced, dishonest people in my life took advantage of my good nature and really worked me over on my vehicle 

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lchavez1966 
4 months ago

Job didn't get done ! ! Wasted my time, he didn't inform me, that the retailers, didn't touch my vehicle !! 

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dlionman 
4 months ago

Unwilling to deal Would not come down in price when they actually could. Would not consider my offer 

Frequently asked questions about Reliable Nissan

How is Reliable Nissan rated?

Reliable Nissan has a 4.4 star rating with 13,618 reviews. 

When is Reliable Nissan open?

Reliable Nissan is closed now. It will open tomorrow at 8:00 a.m.